Barn Door Over the Toilet Spacesaver Gray - Zenna Home
$152.99
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4.8 out of 5 stars with 73 ratings
$66.99
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3.6 out of 5 stars with 71 reviews
quality: 2.86 out of 5
value: 2.94 out of 5
43% would recommend
32 recommendations
3 out of 5 stars
21 June, 2024Verified purchase
Not Aligned
Not all the pieces lined up correctly. Gaps on the build. Disappointed.
3 out of 5 stars
Thumbs down graphic, would not recommend
10 January, 2024Verified purchase
Just ok
It’s not as stable as it looked when is and the rollers don’t really work.
1 out of 5 stars
Thumbs down graphic, would not recommend
24 February, 2023Verified purchase
Don't buy this
The parts that were assembled at factory were poorly glued/attached. The door does not slide properly because of this.
1 reply from ZHC_Customer_Experience team - 3 years ago
Hi Waste of money and time, we're sorry to hear your Barn Door Over the Toilet Spacesaver arrived damaged. Our Quality Control department strives to prevent defects and we're sorry that your item arrived in this condition. If you have not returned the product, please reach out to the Customer Service Department Monday - Friday from 8:30 AM to 5:00 PM EST at 800-892-3986. Representatives are available to help troubleshoot your concerns as well as process replacement parts. Thank you!
4 out of 5 stars
Thumbs up graphic, would recommend
14 January, 2023
Looks great
Heavy sturdy very easy to assemble and looks cute.
5 out of 5 stars
Thumbs up graphic, would recommend
22 November, 2022
Buy it
This has transformed my bathroom. Took me 2 hours to slap together but I’m very happy with this purchase. So much room in this little thing. Fits oversized towels easily. Lots of room for the mega TP rolls on the other side.
5 out of 5 stars
Thumbs up graphic, would recommend
1 September, 2022Verified purchase
Awesome
Super cute and super sturdy. Holds more than even anticipated!
1 out of 5 stars
Thumbs down graphic, would not recommend
25 July, 2022Verified purchase
Incredibly frustrated
The ONLY reason I’m giving this one star is because it looked exactly like the picture. Otherwise, it is the worst piece of furniture I’ve ever bought. I’ve put plenty of furniture together before. This was THE most difficult one I’ve ever done. First of all, I was short multiple pieces of hardware and had to go out and buy them. Second, MULTIPLE holes were not deep enough and had to be drilled out slightly for the pegs or screws to fit. This was not indicated as part of the directions and was so random I assume it was not part of the design. Third, multiple screws arrived stripped. Fourth, the barn door can just *lift*off the track. It is not secure at all. Fifth, it doesn’t roll smoothly. Sixth, one of the last screw holes was in the wrong area by a few mm, and thus caused the leg to split when completely screwed together. This took me 8+ hours to put together along with trips to the store and wood glue to hold the split leg together! Either get someone to put it together for you or buy something else.
1 reply from Maytex team - 3 years ago
Hello! We are so sorry to hear that you had difficulties with the installation of your Barn Door Over the Toilet Medicine Cabinet. PatS! Please reach out the manufacturer's customer service for help in getting your issue resolved at tel# 800 892 3986 Monday - Friday from 8:30am to 5:00pm Est. Operators are standing by to help.
4 out of 5 stars
Thumbs up graphic, would recommend
19 June, 2022Verified purchase
Nice addition
It took some time to put it together because there are many pieces, but overall it’s a nice addition to our half bath!
2 out of 5 stars
Thumbs down graphic, would not recommend
25 May, 2022Verified purchase
Over price for the quality
I liked the design, and the color. I did not like the fact that is made out of press wood, and the back is 1/16" thick of plain cardboard. Have to make sure you don't nip it or else it gets damage really quick. The craftsmanship is cheaply made and just overpriced. Going to keep it as is too much of hassle to return to the store. For aesthetic deco is ok but not for durability.
1 reply from ZHC_Customer_Experience team - 4 years ago
Hi, we're sorry to hear you are disappointed with your Spacesaver. We take our customer's feedback seriously and would like to further understand your concerns. Please contact manufacturer's Customer Service Monday-Friday 8:30AM-5:00PM EST at 800 892 3986. Thank you!
3 out of 5 stars
Thumbs down graphic, would not recommend
5 May, 2022Verified purchase
Nice but cheaply made!
Very nice! But unfortunately cheaply made. It’s wrapped in a very cheap looking “wood” which mine was mailed like that!
4 out of 5 stars
Thumbs up graphic, would recommend
13 April, 2022Verified purchase
Quality product
Assembly was not too bad, I did not assemble the two pieces together until I got it to the bathroom. The only issue was one of the corners on the main shelf had damage from the factory. Pay special attention to the door hinge/mount assembly.
3 out of 5 stars
Thumbs down graphic, would not recommend
2 April, 2022Verified purchase
Incorrect directions
It’s a lovely item, however the directions were incorrect twice and lacked clarity. When purchasing items that must be built ensuring that the directions are spot on is key for consumers. For them to be actually wrong is a significant problem. I would not buy this brand again because of that.
5 out of 5 stars
Thumbs up graphic, would recommend
22 March, 2022Verified purchase
Fits Small Bathrooms
Fits Perfectly In Our Small Bathroom
5 out of 5 stars
Thumbs up graphic, would recommend
13 March, 2022Verified purchase
Great purchase
Looks great and assembly was easy.
1 out of 5 stars
Thumbs down graphic, would not recommend
5 March, 2022Verified purchase
Poor quality
Parts fell apart during assembly
1 reply from ZHC_Customer_Experience team - 4 years ago
We're sorry to hear that you are having some difficulty with assembling your Over the Toilet Spacesaver. We apologize for any frustration that this may have caused, but rest assured we are here to help! Please reach out to the manufacturer's Customer Service department Monday – Friday 8:30AM-5:00PM EST at 800 892 3986. A team is available with step-by-step instructions and can help troubleshoot your concerns and provide additional help. Thank you for your business!
1 reply from Maytex team - 4 years ago
We're sorry to hear that you are having some difficulty with assembling your Over the Toilet Spacesaver. We apologize for any frustration that this may have caused, but rest assured we are here to help! Please reach out to the manufacturers' Customer Service department Monday – Friday 8:30AM-5:00PM EST at 800 468 5277. A team is available with step-by-step instructions and can help troubleshoot your concerns and provide additional help. Thank you for your business!
1 out of 5 stars
Thumbs down graphic, would not recommend
13 February, 2022Verified purchase
Unhappy
This is beautiful to look at but trash , very very quality poor quality I want to give 0 STAR but option not available , please do not waste your money and time !!
1 reply from Maytex team - 4 years ago
We're sorry to hear that you are unhappy with your purchase of this Over the Toilet Spacesaver. We put much thought into the design and creation of our products and are disappointed when they do not meet our customers' expectations. We take our customers' feedback seriously and would like to understand more about your concerns so we can see if there are ways to improve this product. If you get the chance, please reach out to our Customer Service department for support Monday - Friday between 8:30AM-5:00PM EST at 800 468 5277 to elaborate on your concerns and/or provide us with suggestions for improvements. Please be sure to note the model number of the product. We would be happy to share suggestions with our product manager and our quality control department. Again, we are sorry that we did not meet your expectations this time. We strive to offer products with the right balance of quality and value, and we hope you will give our products a try in the future. Thank you for your business!
1 out of 5 stars
Thumbs down graphic, would not recommend
11 February, 2022Verified purchase
Poor quality
Poor quality. Way to top heavy and the legs are uneven. Asked for partial refund because of peeling “faux wood” and they want me to return it after I’ve built it. Will never fit back in the box and if i tried it would break into pieces. Not worth the trouble to return,It’s going in the garbage. Lesson learned.
1 reply from ZHC_Customer_Experience team - 4 years ago
We're sorry to hear that you are disappointed in your purchase of the Over the Toilet Spacesaver. Our Quality Control department strives to prevent defects, and we're sorry that your item arrived in this condition. The manufacturer has a Customer Service department available Monday - Friday between 8:30AM-5:00PM EST at 800 892 3986. The team is available to help troubleshoot your concerns and can process claims for replacement parts if needed. Please reach out for further assistance, and if possible, have your order information handy to help identify the correct model you have. Thank you for your business!
3 out of 5 stars
Thumbs down graphic, would not recommend
7 December, 2021Verified purchase
Eeeeh...
Looks nice but it’s flimsy. Don’t expect it to hold any heavy objects.
5 out of 5 stars
Thumbs up graphic, would recommend
6 December, 2021Verified purchase
Super cute farmhouse storage
It took 2.5 hours to build but it was worth it. The material is so nice and it’s heavy duty. I did mount it to the wall so it doesn’t move or else it’s wiggly. It was harder to build than IKEA products just make sure you read every step carefully.
1 out of 5 stars
Thumbs down graphic, would not recommend
4 December, 2021Verified purchase
Piece welded backwards!
Piece welded backwards! Can't even start step one and now I have to wait an entire weekend to just call the manufacturer with all these pieces on the floor. Seriously?
1 reply from ZHC_Customer_Experience team - 4 years ago
HI JC, We appreciate you purchasing this spacesaver, and we apologize for the frustration of having to wait for replacement part. You are correct that while the manufacturer does offer a U.S.-based customer service department with real people instead of just an automated hotline, the service is staffed Monday to Friday (but not weekends), from 9 AM to 5 PM EST. Please do call them at the toll-free number (800-892-3986) so we can help resolve this by getting a correct part to you. Again, our apologies for this frustrating experience. We hope as soon as your part arrives, this will meet your satisfaction. Thank you!
1 reply from Maytex team - 4 years ago
Hello JC, We are so disappointed to hear that you received a defective part for The Barn Door Over the Toilet Space Saver Gray - Zenna Home. Please contact the Manufacturer Customer Service desk at customerservice@mayrex.com for help in getting this part replace. Thank you.