bumbum Luxury Fragrance-Free Disposable Diapers - (Select Size and Count)

We are very sorry to learn about the problems that you have experienced with your recent bumbum diaper purchase, and we truly hope that your baby's symptoms have improved. Please know that a great deal of work goes into developing and testing all our diapers to ensure they are safe for babies. We have carefully and thoroughly implemented procedures to ensure this. We work with parents and partner with leading professionals, including pediatricians, pediatric dermatologists, and safety experts, through every step of the diaper-making process, so we want to assure you that this isn't something we expect. Still, as fellow parents, we understand that every baby is unique, and a baby's skin can be especially delicate. There are a lot of different factors that can unfortunately contribute to these kinds of symptoms you have told us about. We'd be happy to help you find the best size and gather more information for our Safety Team. Please call us at (833) 368-1216 so we can assist you further.

Our goal is to provide your little one with the comfort and protection they deserve, and we're very sorry to hear about their discomfort. We hope they feel better soon. As a busy parent, we're sure that's the last thing you need, as well as extra laundry. We know a baby’s skin can be very delicate, and many different factors can lead to discomfort. That’s why we partner with leading pediatricians, pediatric dermatologists, and safety experts to confirm the materials we use in our diapers are safe for little ones. Still, this is not the high-quality experience we want for you and your little BumBum, and we'd like to help. Please set the diapers aside in case we need to collect them. We'd also like to address any leaks. Size and fit play an important role in finding the right diaper for your child. As you know, children come in all different shapes and sizes. And just like clothing, our diapers and pants fit every baby and toddler differently. We measure thousands of babies' legs, bottoms, and waists to try to get it right. Sometimes leaks happen because there isn't enough absorbent material for the baby’s urine output, which could mean the baby is ready for the next size. If your little one is close to the upper end of the weight range of the diaper you're currently using, you may want to try the next size up, as there is more absorbent material in the larger sizes. Your satisfaction is important to us, and we'd like to help. When you have a moment, please call us at (833) 368-1216.

We're so sorry your little one experienced leaks each time with our Luxury diapers, Em. We know how frustrating that can be and assure you that we're here to help prevent that from happening again. Size and fit are a huge part of finding the right diaper for your baby. As you know, babies come in all different shapes and sizes so diapers fit every baby differently. Our diaper sizes are organized by weight, and since no two babies are the same shape you will notice some overlap between sizes. In most cases, your baby should be within the weight range for the size you are using. We'd like the chance to learn more and help find the right diaper for your babies bumbum. When you have a minute, please get in touch with us at (833) 368-1216.

We understand the importance of keeping babies feeling dry, and we’re sorry to hear your bumbum Diapers have been leaking every night. Size and fit are important when it comes to finding the right diaper for your little one, since babies come in all different shapes and sizes. Our diaper sizes are organized by weight, and since no two babies are the same shape, you will notice some overlap between sizes. It's important to know that frequent nighttime leaking can be a sign that a larger diaper size, containing more absorbent material, might suit your little one better for overnight. So we can help you further, we’d love for you to give us a call at (833) 368-1216.