Pantene Pro-V Daily Moisture Renewal Shampoo and Conditioner Bundle - 22.4 fl oz: For Dry Hair, Paraben-Free, Apple Scent
$9.49 ($0.42/fluid ounce)
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Guests are saying
The Pantene Daily Moisture Renewal Shampoo and Conditioner bundle has garnered mixed feedback from guests. While many appreciate its ability to leave hair feeling soft, clean, and manageable, others have reported issues such as hair loss and scalp irritation. The product is praised for its pleasant scent and moisturizing properties, making it a popular choice for those seeking hydration and shine. However, guests with sensitive scalps should approach with caution.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.6 out of 5 stars with 633 reviews
quality: 4.03 out of 5
value: 4.11 out of 5
71% would recommend
42 recommendations
5 out of 5 stars
22 May, 2026Verified purchase
(no review title)
Everything ok
1 out of 5 stars
Thumbs down graphic, would not recommend
16 April, 2026Verified purchase
HAIR LOSS GALORE!
I have NEVER had this much HAIR LOSS and even had my blood levels checked. Everything normal! It was this shampoo/conditioner! Exactly when I started using it my hair was all over the house, floors, my clothes! Omggggg! I was so scared! Then I looked closer at the formulation and reviews and realized I wasn’t the only one and the sulfates, which I didn’t know were in here, irritated my sensitive scalp. NO THANKS!
1 reply from Pantene team - 1 month ago
Thank you for getting in touch about our Pantene Daily Moisture Renewal Shampoo and Conditioner. We're sorry to hear that you seemed to have an extreme amount of hair loss. That's definitely not the kind of results we want our consumers to have and we're glad you brought this to us. We understand how important it is to address your worries, and we want to provide you with accurate information and reassurance. Firstly, it's important to know that losing between 50 and 100 hairs a day is considered normal. Hair goes through a natural growth cycle where each hair grows, falls out, and is replaced by a new one. Combing, brushing, and shampooing can help remove hair that is about to fall out, making space for new hair to grow. However, we also acknowledge that extensive hair loss can be distressing. There are various factors that can contribute to significant hair loss. If you are experiencing a extensive amount of hair loss, we recommend speaking to your doctor who can provide you with personalized guidance and explore potential causes. We want to assure you that our hair care products are safe for use and do not cause or accelerate hair loss. We would like to assist you further. When you have the time, please give us a call at (800) 945-7768 or email us through our Contact Us Page.
1 out of 5 stars
Thumbs down graphic, would not recommend
23 March, 2026Verified purchase
Do NOT purchase
This literally made my hair fall out in clumps! I haven’t had hair loss in over 5 years (postpartum hair loss) until I just started using this. It’s AWFUL!
1 reply from Pantene team - 2 months ago
Thank you for getting in touch about our Pantene Daily Moisture Shampoo and Conditioner. We are truly sorry to hear that you had some hair loss. That's definitely not the kind of results we want our consumers to have and we're glad you brought this to us. We understand how important it is to address your worries, and we want to provide you with accurate information and reassurance. Firstly, it's important to know that losing between 50 and 100 hairs a day is considered normal. Hair goes through a natural growth cycle where each hair grows, falls out, and is replaced by a new one. Combing, brushing, and shampooing can help remove hair that is about to fall out, making space for new hair to grow. However, we also acknowledge that extensive hair loss can be distressing. There are various factors that can contribute to significant hair loss. If you are experiencing a extensive amount of hair loss, we recommend speaking to your doctor who can provide you with personalized guidance and explore potential causes. We want to assure you that our hair care products are safe for use and do not cause or accelerate hair loss. We would like to assist you further. When you have the time, please give us a call at (800) 945-7768 or email us through our Contact Us Page.
5 out of 5 stars
26 February, 2026Verified purchase
(no review title)
Love it
5 out of 5 stars
Thumbs up graphic, would recommend
8 January, 2026Verified purchase
❤️
I love Pantene.
5 out of 5 stars
Thumbs up graphic, would recommend
29 December, 2025Verified purchase
Recommend
So far so good!
5 out of 5 stars
28 December, 2025Verified purchase
(no review title)
I like
1 out of 5 stars
Thumbs down graphic, would not recommend
27 December, 2025Verified purchase
(no review title)
Experiencing an ungodly amount of hair loss
1 reply from Pantene team - 5 months ago
We appreciate you for reaching out about our Pantene Pro-V Daily Moisture Shampoo and Conditioner. We are so sorry to hear that you are experiencing some hair loss. That's definitely not the kind of results we want our consumers to have and we're glad you brought this to us. We understand how important it is to address your worries, and we want to provide you with accurate information and reassurance. Firstly, it's important to know that losing between 50 and 100 hairs a day is considered normal. Hair goes through a natural growth cycle where each hair grows, falls out, and is replaced by a new one. Combing, brushing, and shampooing can help remove hair that is about to fall out, making space for new hair to grow. However, we also acknowledge that extensive hair loss can be distressing. There are various factors that can contribute to significant hair loss. If you are experiencing a extensive amount of hair loss, we recommend speaking to your doctor who can provide you with personalized guidance and explore potential causes. We want to assure you that our hair care products are safe for use and do not cause or accelerate hair loss. Our products undergo thorough development and testing to ensure their safety and effectiveness. We also have strict quality controls in place, and millions of people trust and use our products every year. We would like to learn more about your experience. When you have the time, please (800) 945-7768 or email us through our Contact Us Page.
5 out of 5 stars
Thumbs up graphic, would recommend
16 October, 2025Verified purchase
Always the best
WONDERFUL PRODUCT LEAVES MY HAIR SOFT AND CLEAN
1 out of 5 stars
Thumbs up graphic, would recommend
5 October, 2025
Damaged bottle inside box
One of the two bottles in this box was damaged
1 reply from Pantene team - 8 months ago
Thank you for providing feedback on our Pantene Extra Strong Hold Hair Spray. We're sorry to hear about how your order arrived. We've put our products through many quality checks so they should reach you in the best condition. What you've shared here has been unexpected and we'll be sure to address this with our Quality Assurance team. We would be happy to assist you further. When you have the time, please give us a call at (800) 945-7768 or email us through our Contact Us Page. When you have the time, please give us a call at (800) 945-7768 or email us through our Contact Us Page.
5 out of 5 stars
Thumbs up graphic, would recommend
29 September, 2025Verified purchase
Pantene
Very good product awesome deal
5 out of 5 stars
Thumbs up graphic, would recommend
10 August, 2025Verified purchase
Smooth and moisturized hair
Definitely makes your hair feel healthier and moisturized! Great value pack! Good quality and also it makes your hair smell good and feel soft!
5 out of 5 stars
Thumbs up graphic, would recommend
3 August, 2025Verified purchase
Breath of fresh clean hair
The smell is refreshing and leaves your hair soft and manageable
1 out of 5 stars
27 July, 2025
originally posted on pantene.com
Horrible
I bought this 1 week ago and It it already gave me dandruff! My hair is very sticky and crunchy. I told my hair stylist that I have dandruff she said it’s probably the shampoo you are using, I replied Pantene and she said several of her clients have already gotten dandruff because of Pantene. NOT RECOMMENDED!!!!!! I want my money back!!
1 reply from Customer Care team - 10 months ago
Thank you for getting in touch about our Pantene Daily Moisture Renewal Shampoo and Conditioner. We are truly sorry to hear about your experience. What you've shared has been very unexpected and you can be sure that this will be handled with our Health and Safety team as well as the rest of our Pantene team. We would like to express that none of our products can cause dandruff or make it worse. Dandruff can be caused by changes in your diet, hormonal changes, stress, and general poor health. A flaky, itchy scalp may not always be dandruff either. Flaking could be residue from a build-up of hair sprays or other grooming products. If you're experiencing a dry, itchy, flaky scalp that does not improve after using a anti-dandruff shampoo or conditioner for 6 weeks, you should speak with a doctor. We would like to hear more from you. When you have the time, please write to us through our Contact Us page.
5 out of 5 stars
Thumbs up graphic, would recommend
3 July, 2025Verified purchase
Shampoo and conditioner
Pantene has its ups and downs on there products. But this shampoo and conditioner works really well and smells good as well of leaving your hair soft and not oily.
4 out of 5 stars
Thumbs up graphic, would recommend
27 June, 2025Verified purchase
So far it's pretty good
It instantly made my hair feel really soft. It does its job but it’s not a miracle worker in damaged hair.
2 out of 5 stars
Thumbs down graphic, would not recommend
26 April, 2025Verified purchase
Serious dandruff
This did make my hair so soft and smooth and it smells good! However, I have some serious dandruff after one use. I do not have that problem ever and I have big flakes coming off my head.. it’s bad.
1 reply from Pantene team - 1 year ago
Thank you for sharing your feedback on our Pantene Pro V Daily Moisture Renewal Shampoo and Conditioner. We’re thrilled to hear that it left your hair feeling soft and smooth, and that you enjoyed the scent. However, we’re sorry to learn that you experienced some dandruff. We want to reassure you that our products are not the cause of dandruff. Several factors can lead to it, such as dietary changes, hormonal fluctuations, stress, and overall health. Additionally, switching up your hairstyle without adjusting your shampoo may also lead to issues. Remember, a flaky or itchy scalp isn't always dandruff; it can sometimes be a result of buildup from styling products like hairspray. We’re continually striving to improve our products and would love to help further. Whenever you have a moment, please feel free to call us at (800) 945-7768 or reach out via the Contact Us page on our website.
3 out of 5 stars
17 March, 2025Verified purchase
Sad
I had high hopes for this duo as I feel like it's the only combo that doesn't have protein in it since I have low-porosity hair. The shampoo made my scalp itch SOOO BADDDD after washing. I've been having that issue lately and I don't know what ingredient is causing that in shampoos. I was really hoping this duo would work since it did leave my hair looking and feeling super soft and nice. It even air dried nicely! I don't have long term thoughts on this since I don't think I can get past the itchy scalp.
1 reply from Pantene team - 1 year ago
Thank you for taking the time to share your thoughts on our Pantene Pro-V Daily Moisture Renewal Shampoo and Conditioner Bundle. We are so sorry to hear that you noticed some itching, and we definitely understand your concern. Your comfort is our priority, and it’s disheartening to hear about your experience. Please know that we will be passing this information along to our Health and Safety Team, as well as the entire Pantene Team. While we thoroughly evaluate all our ingredients for safety and effectiveness when used as directed, we understand that individual sensitivities can vary, and not everyone can tolerate certain ingredients or formulations. We recommend that you stop using the product and invite you to reach out to us for further support. When you have a moment, please feel free to call us at (800) 945-7768 or send us an email through the Contact Us page on our website.
5 out of 5 stars
10 March, 2025Verified purchase
Softest Hair Ever
Genuinely impressed. From the first use, my hair was the softest and smoothest it has ever been. As other reviews have mentioned, I find this is the best detangling product too. After I showered I had 0 tangles and it was so easy to brush through. 'The next morning my hair really looked so voluminous, smooth, soft, shiny and healthy. I will definitely stick with this.
5 out of 5 stars
Thumbs up graphic, would recommend
9 February, 2025Verified purchase
My go-to
I love trying new products but this set is always my staple, I have dry damaged hair and it cleans my hair well and the conditioner is thick and creamy so a little goes a long way!