Apple iPhone 16 Pro (256GB) - Black Titanium
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Guests are saying
The iPhone 16 Pro impresses with its user-friendly design, exceptional camera quality, and impressive battery life, making it a great choice for guests seeking a reliable smartphone. Many appreciate the sleek matte finish and the convenience of the side camera button. While some guests feel it resembles previous models too closely, the overall performance and features make it a worthy upgrade for those looking to enhance their mobile experience.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.4 out of 5 stars with 7182 reviews
0% would recommend
1 recommendations
4 out of 5 stars
27 February, 2026
originally posted on ATT.com
Camera issues either 16 Pro
Great phone but I have had issues with camera blurring after opening. Not sure if this is a glitch or I’m doing something wrong?
1 out of 5 stars
31 January, 2026
originally posted on ATT.com
Will not fix keyboard issues in ios 26
Upgraded due to keyboard issues on iphone 13 as well as upgrade to usb-c capabilities. I now realize this is an ios 26 issue and upgrading my phone has not eliminated this problem. I have no desire to utilize siri or AI tech on my phone and after doing further research now realize iphone 16 has many privacy and security issues…part of me wishes I had just gotten an UP phone or something similar. I hope iphone decides to move in a more secure and privacy based phone in the future otherwise this may be my very last iphone purchase. Apple: please fix your keyboard. No I will not use talk to text.
3 out of 5 stars
6 January, 2026
originally posted on ATT.com
Same as most previous iPhones we have had!
A little better as far as the camera goes. All of the previous iPhones we had before seem the same. The IOS is slow on this one and the battery doesn't hold a long charge.
1 reply from AT&T CARE - Isabella team - 2 months ago
Thanks for sharing your thoughts with us, Joel. We're glad to hear that you're enjoying your iPhone's camera. We also understand that an upgrade should feel exciting, and we're sorry to hear that the iPhone 16 Pro hasn't lived up to the expectations. There are some things you could try to improve your experience with your iPhone: -A force restart is often helpful; press and release Volume Up, then Volume Down, and hold the Side button until the Apple logo appears. -Make sure your device is updated to the latest iOS version, since updates often fix performance issues. -It’s also worth checking your storage, as low space can cause freezing. -If the problem happens in a specific app, try reinstalling or updating it. You can also reset your settings by going to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings, which keeps your data but refreshes your system preferences. We also recommend checking the iPhone User Guide: https://support.apple.com/guide/iphone/welcome/ios It’s a helpful resource with clear explanations of new features, tips for customizing your settings, and practical advice to improve battery life and overall performance. We hope this makes your iPhone easier and more enjoyable to use. At AT&T, our goal is to help you get the most out of your technology—whether that’s exploring device features, managing upgrades, or finding the right plan for your needs. If you’d like more personalized guidance for your iPhone 16 Pro, we’re always here to support you.
3 out of 5 stars
4 January, 2026
originally posted on ATT.com
Phone is eh
The phone is okay, I switched from my iPhone 13 Pro. I have more issues with the 16 than I did with my 13 and I had that phone for years.
5 out of 5 stars
20 December, 2025
originally posted on ATT.com
iPhone 16 Pro is a great piece of technology
I am really impressed with my new iPhone 16 Pro. The phone is incredibly fast and the battery life has been excellent. I installed IOS 26 and the new features are useful and a lot of fun to use.
2 out of 5 stars
17 December, 2025
originally posted on ATT.com
Meh
The transition from my previous iPhone has not been smooth which makes it difficult to appreciate this model. The way the camera lens protrude out and make the phone uneven and exposes the lens to scratches is also not appealing. There are “components” (I don’t have a better word) in the operating system that are annoying. For example the search box for my emails is at the bottom instead of the top and I don’t care for it, but it’s not that big of a deal. It’s not my favorite model.
1 reply from AT&T CARE team - 3 months ago
Hello there, we appreciate your honest feedback on the iPhone 16 Pro. We understand that transitioning from a previous iPhone model can take some adjustment, and we appreciate you taking the time to highlight both your concerns and observations. Regarding the camera lens, we recognize that the design may not suit everyone’s preferences, and your point about potential scratches is noted. As for the software layout and features, your perspective is valuable and helps us understand how users interact with the device in real-life scenarios. We always aim to improve our customer experience, and your input contributes to that process. We hope that despite these challenges, you’ll still find aspects of the phone that can be enjoyable, and we genuinely appreciate your candid review. If you need any kind of assistance with the device, please feel free to reach out to us. Thanks for being part of our AT&T family.
5 out of 5 stars
16 December, 2025
originally posted on ATT.com
Phone
Great phone and easy to set up
5 out of 5 stars
6 December, 2025
originally posted on ATT.com
They like apple products for my kids.
Great product for my son he likes apple products
5 out of 5 stars
4 December, 2025
originally posted on ATT.com
Orange phone is it
Great new phone.. love the large display on the pro max
5 out of 5 stars
1 December, 2025
originally posted on ATT.com
Great phone!
Great Phone! Very happy with it!
5 out of 5 stars
30 November, 2025
originally posted on ATT.com
A quality Apple Device
It’s an iPhone like the others, they get better and faster each year.
1 out of 5 stars
29 November, 2025
originally posted on ATT.com
Not working
Just got phone and it’s not workin
5 out of 5 stars
19 November, 2025
originally posted on ATT.com
Excelent product
Powerful device, I highly recommend it
5 out of 5 stars
14 November, 2025
originally posted on ATT.com
Good deal
As expected, a quality product from Apple
1 out of 5 stars
13 November, 2025
originally posted on ATT.com
Too small
This models screen was entirely too small, I returned it.
5 out of 5 stars
12 November, 2025
originally posted on ATT.com
Wonderful Phone
Quite an improvement over my old Iphone 12
4 out of 5 stars
12 November, 2025
originally posted on ATT.com
This iPhone Met My Expectations
I am pleased with the size, features & battery life. I probably could give 5 stars but I sometimes have a problem that existed on my previous device - just not nearly as often. Sometimes when I have a text or call come in, I don’t get an audible notification- even though my settings are set to receive them. There is a noticeable improvement in the camera quality. With the iOS 26, I encourage everyone to explore all the features. This latest version has so many useful capabilities.
1 reply from AT&T CARE team - 3 months ago
Thank you for sharing your detailed experience with your device. It’s great to hear you’re pleased with the size, features, battery life, and especially the improved camera quality. We can imagine how missing audible notifications for calls or texts, even occasionally, can be frustrating, especially when your settings are correctly configured. We’re glad to know the issue occurs far less often than before, and we are here to ensure your notifications are consistent. In the meantime, we encourage you to keep exploring the many useful features in iOS 26 — it’s wonderful to hear you’re already finding them valuable.
2 out of 5 stars
9 November, 2025
originally posted on ATT.com
Not worth the money
Very glitchy, freezes a lot, apps do weird things that they didn’t do on my iPhone 12, gps is way off.
1 reply from AT&T CARE team - 4 months ago
Thank you for sharing your experience with the iPhone 16 Pro. We understand you’ve encountered several issues including frequent glitches, freezing, unusual app behavior compared to your iPhone 12, and inaccurate GPS performance. That sounds incredibly frustrating, especially when you've invested in a premium device and expected a seamless upgrade. It's surely is disappointing when technology doesn't meet expectations, and we can see why you'd feel it's not worth the money. We’d like to help resolve these concerns, if you haven’t already. Please ensure your device is running the latest iOS update, as many performance issues are addressed through software patches. If problems persist, you can feel free to reach out to us or even contact Apple support https://support.apple.com/, they can help arrange a deeper diagnostic or service check so that your device can get working the way it should. Meanwhile, here are few tips you can try and see if it helps: 1.Update to iOS 18.0.1: Apple released this update to address touchscreen freeze bugs and improve overall performance. 2.Force Restart: Hold the volume up and side button until the Apple logo appears. This can temporarily resolve freezing. 3.Reset and Restore: Instead of using iCloud backups, restore from a previous iPhone or computer to avoid carrying over hidden glitches. 4.Check Storage: Low storage can cause lag. Free up space by offloading unused apps or clearing media files. 5.Reset All Settings: Go to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings. This won’t delete your data but can fix misconfigurations.
2 out of 5 stars
31 October, 2025
originally posted on ATT.com
Not worth it
Not worth the trade. Works just as bad as the iPhone 14, and has to many glitches
4 out of 5 stars
26 October, 2025
originally posted on ATT.com
Xxxx
It’s a phone not a bmw. Had to take out a 2nd mortgage to pay for the phone.
1 reply from AT&T CARE team - 4 months ago
Hey there, we appreciate your feedback. We understand that paying for your phone has been a significant financial burden, and I appreciate you sharing your experience with us. It must have truly been frustrating and overwhelming at the same time, to take a second mortgage, just to obtain a phone. The iPhone 17 series, including the iPhone 17, 17 Pro, and 17 Pro Max, has starting prices of $829.99, $1099.99, and $1199.99, respectively. There are various offers available, such as the Next Up upgrade offer and premium device trade-in offers, which can provide monthly bill credits when trading in an eligible device and purchasing a new one. For example, trading in a device with a value of $230 or more can get you up to $1,100 in bill credits for the iPhone 17 Pro or Pro Max. Additionally, the Mobility Loyalty Group offers up to $500 in bill credits over 36 months for select iPhone models when purchased on an AT&T installment plan. Your satisfaction is our priority we are here to help explore the best options for your needs.