Baby Brezza Universal Descaling Tablets - 30ct: Prevents Lime Scale, Removes Residue, Citrus Scent
$19.99
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About this item
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Guests are saying
Guests have expressed significant frustration with the product due to consistent issues with the tablets arriving crushed or as powder. Many have reported that despite the usability of the product, the lack of intact tablets has led to disappointment. This has resulted in a negative experience for those looking for whole tablets for their intended use. Guests suggest considering alternatives if intact tablets are a priority.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
1.7 out of 5 stars with 15 reviews
0% would recommend
9 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
13 September, 2026
Crushed tablets
Tablets were completely crushed and bag was full of powder
1 out of 5 stars
26 August, 2026Verified purchase
(no review title)
Kept coming in crushed and out of stock everywhere else
1 out of 5 stars
Thumbs down graphic, would not recommend
12 August, 2026Verified purchase
Arrive broken TWICE
I have ordered these TWICE and both times they have came completely broken and unusable.
1 reply from Baby Brezza Team team - 15 days ago
We’re very sorry that your descaling tablets arrived broken and unusable—not once, but twice. We completely understand how frustrating it is to receive the same product in poor condition on multiple occasions, especially when you’re ordering it specifically for the care and maintenance of your Baby Brezza machine. This is certainly not how we want our descaling tablets to arrive. We appreciate you bringing this to our attention, and we’d like the opportunity to make this right and look into what may be happening with these shipments. Please reach out to our Customer Care team so we can assist you further.
1 out of 5 stars
Thumbs down graphic, would not recommend
9 August, 2026Verified purchase
in smithereens
came entirely pulverized. the tablets hardly stay together! I’ve just been measuring out 4 grams of it, but at this point I should have just bought straight citric acid
1 reply from Baby Brezza Team team - 15 days ago
We’re sorry to hear that your descaling tablets arrived pulverized and were difficult to use. We understand how frustrating it is to receive a product in that condition, especially when you’re expecting convenient, ready-to-use tablets. We appreciate you letting us know and for finding a workaround in the meantime. This isn’t the condition we want our descaling tablets to arrive in, and we’d be happy to help make this right. Please reach out to our Customer Care team so we can assist you further.
1 out of 5 stars
Thumbs down graphic, would not recommend
7 August, 2026
(no review title)
Purchased in store and returned because all tablets were crushed. It was nothing but powder.
1 reply from Baby Brezza Team team - 15 days ago
We are sorry to hear that the descaling tablets arrived crushed. Please contact our customer care team and we can work to ensure that your tablets are solid and not in powder form.
1 out of 5 stars
Thumbs down graphic, would not recommend
31 July, 2026Verified purchase
(no review title)
There were no tablets in the bag. It came as a powder. Everything was dissintegrated.
1 reply from Baby Brezza Team team - 2 months ago
We are sorry to hear that the descaling tablets arrive in powder form. The powder can still be used, but that's not the intended design of our tablets. Contact our customer care team so that we can work to get this resolved for you.
1 out of 5 stars
Thumbs down graphic, would not recommend
30 July, 2026Verified purchase
(no review title)
got this shipped twice to me and each time all the tablets were broken and ground into powder. still usable but not tablets anymore.
1 reply from Baby Brezza Team team - 15 days ago
We are sorry to hear that the descaling tablets arrived crushed. Please contact our customer care team and we can work to ensure that your tablets are solid and not in powder form.
1 out of 5 stars
Thumbs down graphic, would not recommend
9 July, 2026Verified purchase
Not tablets!
All tablets are broken. It’s a powder from shipping. Do not purchase.
1 reply from Baby Brezza Team team - 2 months ago
Thank you for your feedback. We're sorry to hear your descaling tablets arrived damaged. While the tablets can occasionally break during shipping, they will still work as intended as long as the full contents are used during the descaling process. We appreciate you sharing your experience and will pass your feedback along to our team.
1 out of 5 stars
Thumbs down graphic, would not recommend
28 June, 2026
(no review title)
They are all powder
1 reply from Baby Brezza Team team - 3 months ago
Thank you for your feedback. We're sorry your descaling tablet arrived crushed. While we recommend contacting the retailer regarding the condition of the product, the tablet is still effective. You can simply measure out 1 gram of the powder, and it will descale your machine just as intended. We appreciate you taking the time to share your experience.
1 out of 5 stars
Thumbs down graphic, would not recommend
25 June, 2026Verified purchase
Always come damaged
Now that they don’t come in a box they come crushed
1 reply from Baby Brezza Team team - 3 months ago
Thank you for your feedback. We're sorry your descaling tablet arrived crushed. While we recommend contacting the retailer regarding the condition of the product, the tablet is still effective. You can simply measure out 1 gram of the powder, and it will descale your machine just as intended. We appreciate you taking the time to share your experience.