Cascade Citrus Breeze Scent Complete Dishwasher Detergent Gel with Dawn Grease Fighting Power - 75oz

Thank you for bringing this to our attention, Jennifer. Our team is committed to performing rigorous quality checks to provide your dishes with a squeaky clean. The clumps left over can sometimes be a result of water pressure or if your washer isn't getting enough water. We recommend running your dish water, when no other water demands are needed in your house hold (showering, laundry, etc), as well as making sure the dispenser cup isn't accidentally being blocked by large dishes. To remove the scent your dishes, soak them in hot water with a little added distilled vinegar. We'd like to learn more about your experience, and would appreciate you giving us a call at (800) 765-5516.

We are sorry you didn't get the clean you expected with your Cascade Gel. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. We want to provide some tips so you can continue getting the best results with our Cascade products. Some of these you've maybe already tried, but we want to share just in case: • Be sure your water is at least 120 degrees Fahrenheit. • We recommend running your kitchen tap before starting your dishwasher so the water goes in hot. • Run your dishwasher when no other water supplies are running, like the washing machine or the shower. This way, you'll have full water fill and pressure. • When loading the machine, be sure all items will get the full spray and that your spray arms aren't blocked. • Store Cascade in a cool, dry place. Under the sink is handy, but it's often too warm and humid, especially if it's near the dishwasher. So we can help you get back to sparkling clean dishes, please call us at (800) 765-5516 Monday through Friday, from 9 AM to 6 PM EST.

We are sorry you didn't get the clean you expected with your Cascade Complete Gel, Rhia. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. We want to provide some tips so you can continue getting the best results with our Cascade products. Some of these you've maybe already tried, but we want to share just in case: • Be sure your water is at least 120 degrees Fahrenheit. • We recommend running your kitchen tap before starting your dishwasher so the water goes in hot. • Run your dishwasher when no other water supplies are running, like the washing machine or the shower. This way, you'll have full water fill and pressure. • When loading the machine, be sure all items will get the full spray and that your spray arms aren't blocked. • Store Cascade in a cool, dry place. Under the sink is handy, but it's often too warm and humid, especially if it's near the dishwasher. So we can help you get back to sparkling clean dishes, please call us at (800) 765-5516 Monday through Friday, from 9 AM to 6 PM EST.

We're so sorry to learn your bottle of Cascade Complete Gel was leaking, as we always ensure our bottles are closed correctly before they're OKed to head to your local Target. For further help with this purchase, please, call Target at 1-800-440-0680 to directly speak with a Target representative.

We're sorry you had this experience with your Cascade Complete Gel being frozen. We try to get the product to you in the same condition as when it was manufactured. If Cascade gel has frozen, thaw it for 24 hours and use it normally. It's still safe to use and should be just as effective. So we can help you get back to sparkling clean dishes, please call us at (800) 765-5516 Monday through Friday, from 9 AM to 6 PM EST.

Thank you for being such a loyal member of our Cascade family, James, and we're glad to hear that you're enjoying our powders and ActionPacs™. We strive to bring you a quality clean that leaves your dishes sparkling, so we're sorry to hear that your most recent bottle of Citrus Breeze Gel fell short. We did make an update to the formula of our Cascade Complete Gel in 2020 to help bust through starchy messes, however, we haven't made any recent updates to the scent, so this isn't something we'd expect. All of our products undergo thorough testing before they find their way to your home, so our team would like to take a further look into the bottle you noticed these issues with so we can see what might be going on. We'd also never want to leave you disappointed, so please give us a call at (800) 765-5516, we look forward to hearing from you!

Your Cascade Complete Dishwasher Detergent Gel, with Dawn Grease Fighting Power, Citrus Scent should only please you, Chelle. Cascade is always happy to help you get the best results, because we love the look of that squeaky-clean shine a good cleaning provides. If you're having to double rinse, it's possible you may have heavy water. If that's the case, we'd suggest switching from Cascade Complete to Cascade Platinum, as our Platinum line contains specialized ingredients that break up heavy water mineralization, so the minerals don't stick to your dishes. We'd be happy to help you give this product a try, call us any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 765-5516.

We're sorry to hear this, Lowell. Feedback like this is so important to us, so we'll be sure to share this with the appropriate team. Your loyalty to Cascade manes the world to us, and we want to help. So we can best assist you, we ask that you please give us a call when you have a chance. (800) 765-5516