Downy April Fresh HE Compatible Liquid Fabric Softener - 44 fl oz

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A: Hey there, Jolene. Our April Fresh is a fabric conditioner that's to be used in addition to your preferred laundry detergent. If you have further questions, give us a call at (800) 688-7638.

A: Hi Amy! We understand your concern about animal testing. P&G has a long standing commitment to developing non-animal testing methods, investing over $495 million and co-inventing many alternatives. We do not animal test consumer products. We partner with organizations like Humane Society International and PETA to advocate for a global end to animal testing. If you have further questions please feel free to contact us at (800) 688-7638.

A: Hi there Angela! Great question. Our Downy April Fresh HE Compatible Liquid Fabric Softener is made with less water. This means you get more conditioning ingredients/power per drop, so it CAN indeed be used with the Downy Ball. Please feel free to contact us at (800) 688-7638 so we can learn more about this situation and take care of you. Your satisfaction is highly important for us at Downy.

A: Great question! The 2-in-1 stands for soft and fresh.

A: You can use either or, depending on how you prefer to use it. You can set the container on a shelf and press down on the dispensing mechanism for ease of use, or you can pick it up and pour some out.

A: For best results, we recommend using Downy with laundry detergent, as this with give your garments the most optimal clean. If you have other questions, feel free to give us a call at (800) 688-7638.

A: You can use fabric conditioner when hand washing laundry.

A: Great question, Jennie! All of our softeners are safe to use in both HE and non-HE machines. If you have any other questions, you can call us at: (800) 688-7638 anytime! - The Downy Team

A: We're here to help! If your machine has a dispenser, shake the bottle well before using, measure out enough liquid in the cap, and then add the liquid to your dispenser according to the machine's instructions. If you don't have a dispenser, shake the bottle well, measure out the liquid in the cap, and then add it to the final rinse cycle, remembering to push the clothes aside to avoid pouring it directly on them.

A: That will depend on if your machine has a dispenser or not. Always shake the bottle well before using, regardless. If your machine has a dispenser, measure the liquid out using the cap and pour the liquid into the dispenser according to the machine's instructions. If your machine doesn't have a dispenser, measure the liquid in the cap and add the liquid to the final rinse cycle, pushing away the clothes to avoid pouring it directly onto your laundry.