A: 2024 and still horrible! You should listen to your customers!

A: Hello. We are sorry to hear you did not enjoy the long lasting fresh scent Finish Dual Action dishwasher cleaner has to offer. The scent notes contain a citrus core with Eucalyptus Mint. The scent will fade after a few washes. As per the label instructions, this product is to be used in an empty dishwasher. When you get an opportunity, we'd like to speak with you further and check to see how you are doing. Please call us at 1-800-235-6052 between 9:00-5:00 EST (Monday - Friday) or send us an email via the Contact Us page on our website including the following case number RB0001102004, and we'd be more than happy to assist.

A: Same experience as others. Followed instructions, ran on an empty load. Multiple loads later we are still drowning in the scent, dishes are as well. Multiple dishes will become unusable if I can’t hand wash this smell out with other soaps.

A: I followed the manufacturer's directions to the letter; however, the wax plug did not melt at all, even after I ran my dishwasher twice on the sanitize cycle. The water seemed hot enough. In fact, my glasses fogged up when I opened the dishwasher mid-cycle to check whether the Finish Liquid Dishwasher Machine Cleaner bottle was empty. Nevertheless, I had to pierce the wax plug with a toothpick to get the produce out. I am willing to try again, but I can't say it was easy to use. Any suggestions?

A: Hi Uppitybs, no, you should not puncture the wax plug on the bottom of Finish Dual Action Dishwasher Cleaner. To ensure optimum results are achieved, here are some helpful tips: Do not remove the cap. Remove sticker from top of the bottle to expose the wax plug. Place bottle upside down in the bottom dish rack. Keep cap on and make sure the wax plug is exposed. Do not use any soap or detergents. Run dishwasher empty on the hottest cycle (i.e. pots and pans, sanitation, etc.). Discard the empty bottle at the end of the cycle. As the manufacturer of Finish, we would also like an opportunity to better assist you. Please call 1-800-235-6052 between 9:00-5:00 EST (Monday - Friday) or send us an email via the Contact Us page on our website including the following reference number, RB0000285706, and we would be more than happy to help. Sincerely, Your Finish Team!

A: I did it with 2 different bottle and neither one worked. Had to call # on back and send photo to get money back. DO NOT BUY!

A: Finish Liquid Dishwasher Machine Cleaner is a single use application.

A: Its a single use item

A: Thank you for your feedback regarding our Finish® Dishwasher Cleaner - Liquid. designed to leave a fragrance behind after use, but there are steps which can be performed to remove the fragrance from your dishwasher. These steps may have to be performed more than once to remove undesired fragrance: Step 1: empty dishwasher and run a cycle using no products – only hot water, adding 1 cup (or more if desired) store-bought white food vinegar to the bottom of the dishwasher. Step 2: leave the dishwasher empty and run a cycle using only hot water These steps may leave an odor of vinegar in your machine – to remove that, you can perform a wash without any product or vinegar to help remove the remaining vinegar odor. We hope this information helps! Sincerely, Your Finish® Team.

A: Thank you for reaching out to us. Our product Finish® Dishwasher Cleaner - Liquid is recommended to use every 3 months. We hope this information helps! Sincerely, Finish® Team.

A: We don't conduct or commission animal tests on ingredients or finished products, nor request our suppliers to do this unless there is a legal requirement or a safety concern for which there is no alternative method. Please check Reckitt's Global Animal Testing Policy to learn more.

A: We appreciate your enquiry for Finish® Dishwasher Cleaner - Liquid. This product does not contain bleach. Please visit our rbna website for more product ingredient information. We hope this helps! Sincerely, Finish Team.

A: Thank you for reaching out to us. These are the tips for Finish® Dishwasher Cleaner - Liquid to dispense: 1. Sticker needs to be removed to expose wax plug. Wax plug needs to completely melt in order to dispense liquid. 2. Must use hottest cycle in order to melt the wax plug 3. Bottle must be turned upside down with cap/wax plug facing down. The hot water of cycle will melt the plug, allowing liquid to dispense. For more other concerns, you can call us at 1-800-235-6052 between 9:00-5:00 EST (Monday - Friday) and mention the following reference number RB0005656557, and we would be happy to assist you further. Sincerely, Your Finish Team.

A: We are sorry to hear about your experience, and we understand how this can be frustrating. To ensure optimum results are achieved, here are some helpful tips: Do not remove the cap. Remove sticker from top of the bottle to expose the wax plug. Place bottle upside down in the bottom dish rack. Keep cap on and make sure the wax plug is exposed. Do not use any soap or detergents. Run dishwasher empty on the hottest cycle (i.e. pots and pans, sanitation, etc.). Discard the empty bottle at the end of the cycle. We hope that this information helps! Sincerely, Your Finish Team.

A: Thank you for reaching out. The Finish Dishwasher Cleaner is not formulated for use on Countertops. We hope that this information helps! Sincerely, Your Finish Team.