Cordless Convenience: Tangle-free cleaning for quick, efficient cleanups.
Bendable FlexTube: Effortlessly clean under furniture.
Ultra Lightweight: Under 5 lbs. for easy maneuverability and portability.
40-Minute Runtime: Long battery life for multi-room cleaning.
HEPA Filtration: Captures 99.99% of allergens for a healthier home.
Versatile Accessories: Includes crevice tool and 2-in-1 dusting brush for multi-surface cleaning.
LED Headlights: Illuminates hidden dirt for detailed cleaning.
Handheld Mode: Tineco GO FLEX is convenient for spot cleaning and above-floor surfaces.
Description
Introducing the Tineco GO FLEX, the perfect cordless stick vacuum cleaner for those seeking versatility and convenience in their cleaning routine. Lightweight and ultra-portable at under 5 lbs., the Tineco GO FLEX is designed to tackle everyday messes with ease. The lightweight stick vacuum's innovative FlexTube allows you to reach high ceilings and under furniture effortlessly, while its HEPA filtration ensures a cleaner, healthier home. Ideal for both carpets and hard floors, the Tineco GO FLEX cordless lightweight stick vacuum cleaner offers up to 40 minutes of runtime, making it great for quick and efficient cleanups. Equipped with essential accessories like a crevice tool and 2-in-1 dusting brush, and featuring LED headlights to spot hidden dirt, the Tineco GO FLEX is your go-to solution for a flexible and comprehensive cleaning experience.
Dimensions (Overall): 42.29 Inches (H) x 10.38 Inches (W) x 10.23 Inches (D)
Warranty: 2 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 90895852
UPC: 194846002868
Item Number (DPCI): 329-00-0047
Origin: Imported
If the item details aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 12.99 inches length x 5.28 inches width x 30.16 inches height
Estimated ship weight: 9.81 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO, Alaska, Hawaii
This item ships in its manufacturer’s packaging, revealing what’s inside. ·
Return details
This item must be returned to any Target store.
This item must be returned within 90 days of the date it was purchased in store, delivered to the guest, delivered by a Shipt shopper, or picked up by the guest.
Q: Does it stand up by itself. Really need to put that in description. That probably means it doesn't. Right.
submitted by B - 2 years ago
A: It does. I just don't store it that way as I don't want someone to knock it over since it is top heavy.
submitted byAmy - 2 years ago
A: Thank you for your question about the Tineco GO Flex Cordless Stick Vacuum. While the vacuum can stand on its own, we recommend using the included wall-mounted dock for proper storage and stability. For more information, please contact us via email at support@tineco.com, chat through our website, or call 1-855-292-8864 (Mon-Fri, 8 AM - 8 PM CST). Thank you for being a valued Tineco customer.
submitted byTineco support - 2 years ago
Brand expert
A: Thank you for your question about the Tineco GO Flex Cordless Stick Vacuum. While the unit can stand on its own, we recommend using the wall-mounted dock for safe and secure storage. This helps maintain the vacuum's stability and longevity. For more assistance, please contact us at support@tineco.com, chat through our website, or call 1-855-292-8864 (Mon-Fri, 8 AM - 8 PM CST). Thank you for being a valued Tineco customer.
submitted byTineco team - 2 years ago
Brand expert
Q: Can you turn off the roller while vacuuming light weight rugs such as ruggables?
submitted by TP - 7 months ago
A: Hi. Thank you for contacting Tineco. Please kindly note that the roller on the GO FLEX machine cannot be turned off separately. This machine is very effective at cleaning carpets. If needed, you are welcome to place an order at any time.
Should you have any other inquiries, please feel free to contact us. Have a nice day.
submitted byTineco support - 7 months ago
Brand expert
A: Hi. Thank you for contacting Tineco. Please kindly note that the roller on the GO FLEX machine cannot be turned off separately. This machine is very effective at cleaning carpets. If needed, you are welcome to place an order at any time.
Should you have any other inquiries, please feel free to contact us. Have a nice day.
submitted byTineco team - 7 months ago
Brand expert
Q: Red light keeps blinking and vacuum doesn't work. Can you help me troubleshoot? Thank you
submitted by 1shopaholicgirl - 8 months ago
A: Hi. Thank you for contacting Tineco. We are sorry for any inconvenience that issue may cause you. To help you better, please contact us at support@tineco.com, where our professional customer service team will respond to your email within 24 hours.
We appreciate your cooperation.
submitted byTineco team - 8 months ago
Brand expert
A: Hi. Thank you for contacting Tineco. We are sorry for any inconvenience that issue may cause you. To help you better, please contact us at support@tineco.com, where our professional customer service team will respond to your email within 24 hours.
We appreciate your cooperation.
submitted byTineco support - 8 months ago
Brand expert
Q: I need to get rid of new carpet smell that needs to be eliminated with hepa filter. Is this strong enough to do that?
submitted by Jody - 9 months ago
A: Thank you so much for choosing Tineco!
Yes, the Tineco GO Flex is equipped with a HEPA filter. You should try using it for a thorough vacuum and regular cleaning.
Please let us know if you have any further questions or concerns.
submitted byTineco support - 9 months ago
Brand expert
A: Thank you so much for choosing Tineco!
Yes, the Tineco GO Flex is equipped with a HEPA filter. You should try using it for a thorough vacuum and regular cleaning.
Please let us know if you have any further questions or concerns.
submitted byTineco team - 9 months ago
Brand expert
Q: Is this safe for real hardwood floors? I don't want to scratch the floors with this vacuum
submitted by Tracy M - 11 months ago
A: Please rest assured that this model is suitable for most hard and smooth floors, whether it is solid wood flooring, laminate flooring, SPC flooring, or ceramic tile and marble, it can handle it easily.
submitted byTineco support - 11 months ago
Brand expert
A: Please rest assured that this model is suitable for most hard and smooth floors, whether it is solid wood flooring, laminate flooring, SPC flooring, or ceramic tile and marble, it can handle it easily.
submitted byTineco team - 11 months ago
Brand expert
Q: Pet hair on hard wood floors?
submitted by Denne G - 1 year ago
A: Thank you for choosing Tineco!
We know that pets bring so much joy to our lives, but we also understand that shedding hair can present some cleaning challenges. To help you achieve the best cleaning results and extend the lifespan of your vacuum cleaner,
we recommend that you quickly remove any loose pet hair from high-traffic areas with a broom, rubber brush, or damp cloth before using your vacuum cleaner. Then, you can clean as usual.
The benefits of this approach:
More thorough cleaning: Removing most of the hair first allows the vacuum to focus on picking up finer dust, dander, and stubborn dirt, resulting in a cleaner outcome.
Protecting your vacuum: Large amounts of pet hair can easily clog the brushroll, hose, and filter of your vacuum. By pre-cleaning the hair, you reduce the amount of hair the vacuum needs to handle, maintaining suction power. This also extends the lifespan of the filter and reduces the frequency of maintenance and replacement of parts.
Thank you for your support. If you have any questions or need assistance, please feel free to contact us.
submitted byTineco team - 1 year ago
Brand expert
A: Thank you for choosing Tineco!
We know that pets bring so much joy to our lives, but we also understand that shedding hair can present some cleaning challenges. To help you achieve the best cleaning results and extend the lifespan of your vacuum cleaner,
we recommend that you quickly remove any loose pet hair from high-traffic areas with a broom, rubber brush, or damp cloth before using your vacuum cleaner. Then, you can clean as usual.
The benefits of this approach:
More thorough cleaning: Removing most of the hair first allows the vacuum to focus on picking up finer dust, dander, and stubborn dirt, resulting in a cleaner outcome.
Protecting your vacuum: Large amounts of pet hair can easily clog the brushroll, hose, and filter of your vacuum. By pre-cleaning the hair, you reduce the amount of hair the vacuum needs to handle, maintaining suction power. This also extends the lifespan of the filter and reduces the frequency of maintenance and replacement of parts.
Thank you for your support. If you have any questions or need assistance, please feel free to contact us.
submitted byTineco support - 1 year ago
Brand expert
Q: Is this model good for pet hair?
submitted by Shopper - 1 year ago
A: While this model can also handle pet hair, we recommend considering the Go Pet line of vacuum cleaners.
submitted byTineco support - 1 year ago
Brand expert
A: While this model can also handle pet hair, we recommend considering the Go Pet line of vacuum cleaners.
submitted byTineco team - 1 year ago
Brand expert
Q: Where do you place the adapter to charge
submitted by nappy455 - 1 year ago
A: Hi. Thank you for choosing Tineco.
Place the main body on the dock, connect
the charging cord to the battery and plug it
into the wall outlet. The blinking blue battery
indicator signifies that it is charging properly.
Should you have any other inquiries, please feel free to contact us. Have a nice day.
submitted byTineco team - 1 year ago
Brand expert
A: Hi. Thank you for choosing Tineco.
Place the main body on the dock, connect
the charging cord to the battery and plug it
into the wall outlet. The blinking blue battery
indicator signifies that it is charging properly.
Should you have any other inquiries, please feel free to contact us. Have a nice day.
submitted byTineco support - 1 year ago
Brand expert
Q: At what degree angle does Flex stick bend?
submitted by BJ - 1 year ago
A: Thank you for reaching out with your question about the GO FLEx Flex Stick.
Regarding the bending capability, the Flex Stick can bend up to 180 degrees.
We hope this information helps! If you have any other questions about the GO FLEx or its accessories, please don’t hesitate to ask.
submitted byTineco support - 1 year ago
Brand expert
A: Thank you for reaching out with your question about the GO FLEx Flex Stick.
Regarding the bending capability, the Flex Stick can bend up to 180 degrees.
We hope this information helps! If you have any other questions about the GO FLEx or its accessories, please don’t hesitate to ask.
submitted byTineco team - 1 year ago
Brand expert
Q: Rechargeable items eventually don't keep a charge. Can the battery be replaced and if so, what type of battery is required.
submitted by New to battery appliances - 1 year ago
A: We are sorry to hear that you have encountered a problem with your machine. Regarding the charging problem of GO Flex and whether the battery can be replaced, we recommend that you contact our Tineco after-sales service team at support@tineco.com. Our staff will provide you with professional troubleshooting solutions. After confirming the problem, we will provide you with a solution.
Thank you for your understanding and we look forward to providing you with further assistance.
submitted byTineco support - 1 year ago
Brand expert
A: We are sorry to hear that you have encountered a problem with your machine. Regarding the charging problem of GO Flex and whether the battery can be replaced, we recommend that you contact our Tineco after-sales service team at support@tineco.com. Our staff will provide you with professional troubleshooting solutions. After confirming the problem, we will provide you with a solution.
Thank you for your understanding and we look forward to providing you with further assistance.
The Tineco Go Flex cordless vacuum is a lightweight and versatile cleaning tool that excels in maneuverability and ease of use. Guests appreciate its strong suction power on both carpets and hard floors, along with a long battery life that allows for extended cleaning sessions. The vacuum's flexible design makes it easy to reach under furniture, while the easy-to-empty dustbin simplifies maintenance. However, some guests have noted issues with clogging and suction performance over time.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.2
3.2 out of 5 stars
491 star ratings
3.2 out of 5 stars with 491 reviews
26% would recommend
191 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommendWould not recommend
10 July, 2026Verified purchase
Poor suction
I was excited to find this 70% off at my local Target. I am very disappointed with my purchase! The suction is not very good. The vacuum sits too close to the floor to begin with, and then won’t completely vacuum everything up so dirt/debris falls back out once you shut it off or even during vacuuming. Not impressed, even when I only spent a fraction of the price!
1 reply from Tineco support team - 2 months ago
Dear Customer, Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience this may have caused you. Your feedback is invaluable to us, and we will carefully review it to continuously improve our products and services. For optimal performance, we recommend that you clean the filter as needed. Doing this will give you the most suction and longest use time. If you need any further assistance or have any questions, please contact our customer service through the following methods: email us at support@tineco.com, use the chat feature on our website, or call us at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM, CST). We recommend using the chat feature for a more timely and efficient response. Our team stands ready to provide the support you need. Sincerely, Tineco Customer Service Team
KN
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1 out of 5 stars
Thumbs down graphic, would not recommendWould not recommend
3 July, 2026Verified purchase
(no review title)
I bought it back in march and the battery dies fast and the lights stopped working on me.
1 reply from Tineco support team - 2 months ago
Dear Brenda, We are sincerely sorry to hear that you are experiencing issues with your vacuum’s battery and lights. We deeply apologize for the frustration and inconvenience this has caused you, and we want to assure you that we take your feedback very seriously and will use it to continuously improve our products and services. Based on your description, the battery is dying quickly and the lights have stopped working since your purchase in March. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. Our machines come with a two-year warranty service. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Please feel free to continue contacting us with the problems you are experiencing with your machine, and we will definitely work actively to resolve them for you. Sincerely, Tineco Customer Service Team
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1 out of 5 stars
Thumbs down graphic, would not recommendWould not recommend
2 July, 2026Verified purchase
(no review title)
There is no power behind this vacuum. Save your time and money.
1 reply from Tineco support team - 2 months ago
Dear Nicole, We are sincerely sorry to hear that you found no power behind the vacuum. We deeply apologize for the frustration and inconvenience this has caused you, and we want to assure you that we take your feedback very seriously and will use it to continuously improve our products and services. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. Our machines come with a two-year warranty service. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Please feel free to continue contacting us with the problems you are experiencing with your machine, and we will definitely work actively to resolve them for you. Sincerely, Tineco Customer Service Team
Did you find this review helpful?
1 out of 5 stars
Thumbs down graphic, would not recommendWould not recommend
20 June, 2026Verified purchase
Total garbage do not buy!!
Complete waste of time and money. I have tiny dogs that eat small breed dry kibble and this garbage vacuum can’t even suck them up. It might suck one or two at random then just pushes the rest of them around. whether I go over them backwards or forwards, they just get pushed or flicked around the kitchen. Out of the pieces it does manage to pick up, roughly 20% of them it ends up, spitting back out. Total trash with a trash battery that only lasts about 15 minutes on a full charge.
1 reply from Tineco support team - 2 months ago
Dear Heidi, Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience this may have caused you. Your feedback is invaluable to us, and we will carefully review it to continuously improve our products and services. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. If you need any further assistance or have any questions, please contact our customer service through the following methods: email us at support@tineco.com, use the chat feature on our website, or call us at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM, CST). We recommend using the chat feature for a more timely and efficient response. Our team stands ready to provide the support you need. Sincerely, Tineco Customer Service Team
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2 out of 5 stars
Thumbs down graphic, would not recommendWould not recommend
17 June, 2026Verified purchase
Doesnt pick up great
Not impressed. It really doesn’t pick up and what it does pick up gets stuck in the hose and you have to clean that out. Also you have to unwind things from the brush. I would not buy this again. Benefit is it’s super light weight
1 reply from Tineco support team - 3 months ago
Dear Daniko, While we are glad to hear that you found the vacuum to be super lightweight, we are sincerely sorry that you are not impressed with its overall performance. We deeply apologize for the frustration and inconvenience this has caused you, and we want to assure you that we take your feedback very seriously and will use it to continuously improve our products and services. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. Our machines come with a two-year warranty service. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Please feel free to continue contacting us with the issues you are experiencing with your machine, and we will definitely work actively to resolve them for you. Sincerely, Tineco Customer Service Team
Daniko
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5 out of 5 stars
Thumbs up graphic, would recommendWould recommend
12 June, 2026Verified purchase
Light, long battery and strong suction
I bought it 6 months ago. It’s still running, very light and strong suctioning, i use it for carpet and wood. I love how easy it is to clean the filter. I highly recommend. The price is okay.
Hl
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1 out of 5 stars
Thumbs down graphic, would not recommendWould not recommend
6 June, 2026Verified purchase
(no review title)
The quality of this vacuum is not worth the price. I’ve had it for 6 months and have used it a handful of times and it’s not suctioning anything up. It spits it back out. Would not recommend.
1 reply from Tineco support team - 3 months ago
Dear Alysse, Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience this may have caused you. Your feedback is invaluable to us, and we will carefully review it to continuously improve our products and services. For optimal performance, we recommend that you clean the filter as needed. Doing this will give you the most suction and longest use time. If you need any further assistance or have any questions, please contact our customer service through the following methods: email us at support@tineco.com, use the chat feature on our website, or call us at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM, CST). We recommend using the chat feature for a more timely and efficient response. Our team stands ready to provide the support you need. Sincerely, Tineco Customer Service Team
Did you find this review helpful?
1 out of 5 stars
Thumbs down graphic, would not recommendWould not recommend
18 May, 2026Verified purchase
Wouldn't recommend
The battery doesn’t last and it doesn’t pick up very much.
1 reply from Tineco support team - 4 months ago
Dear Customer, Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience this may have caused you. Your feedback is invaluable to us, and we will carefully review it to continuously improve our products and services. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. If you need any further assistance or have any questions, please contact our customer service through the following methods: email us at support@tineco.com, use the chat feature on our website, or call us at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM, CST). We recommend using the chat feature for a more timely and efficient response. Our team stands ready to provide the support you need. Sincerely, Tineco Customer Service Team
D
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5 out of 5 stars
Thumbs up graphic, would recommendWould recommend
4 May, 2026
Still working
I purchased this item 2 years ago and found this vacuum to be quiet with excellent suctioning power. Works equally well on low pile carpets and flooring. I like the pre filter and HEPA filtering system. Easy to take apart, clean, replace filters and put back together. Still working as well as the first day! 💪
oddy
1 guest found this review helpful. Did you?
2 out of 5 stars
30 April, 2026Verified purchase
Dint buy
No. This thing barely sucks anything up. A waste of money.
1 reply from Tineco support team - 4 months ago
Dear Ivana, We sincerely apologize for the disappointing experience you have had with our vacuum. We understand how frustrating it is to feel that a product does not perform as expected. Please be assured that we take your feedback very seriously, and we will use it to continuously improve our products and services. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. We provide a two-year warranty for our machines. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Please feel free to continue contacting us regarding the issues with your machine, and we will definitely resolve them actively for you. Sincerely, Tineco Customer Service Team
Ivana
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1 out of 5 stars
Thumbs down graphic, would not recommendWould not recommend
28 April, 2026Verified purchase
not a good product
spits the dirt back out , I've tried it and I vacuum then once I'm in another part of the the whatever I previously vacuumed up comes back out
1 reply from Tineco support team - 4 months ago
Dear Missy, Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience or frustration you may have experienced. Please know that your satisfaction is our top priority, and we are eager to make things right for you. We would like to help you with these issues, please contact our customer service through the following methods: email us at support@tineco.com, use the chat feature on our website, or call us at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM, CST). We recommend using the chat feature for a more timely and efficient response. Our dedicated team is standing by and ready to provide the support you deserve. We look forward to hearing from you soon. Sincerely, Tineco Customer Service Team
Missy
1 guest found this review helpful. Did you?
2 out of 5 stars
Thumbs down graphic, would not recommendWould not recommend
27 April, 2026
Cheaper does not mean better
We had a Dyson for years, but decided to try this since it was on sale for the cost of a replacement battery for the Dyson. We were hopeful - liked that it flexed in the middle, had a light, and was lightweight. Unfortunately, it’s lightweight because it’s not powerful. There is a little lip on it that makes it *just* too big to fit under my couch rendering it useless to vacuum underneath and use the “flex” abilities of it. It spits out everything and gets clogged easily. Extremely disappointed. Going back to the Dyson!
1 reply from Tineco support team - 4 months ago
Dear Amanda, Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience or frustration you may have experienced. Please know that your satisfaction is our top priority, and we are eager to make things right for you. We would like to help you with these issues, please contact our customer service through the following methods: email us at support@tineco.com, use the chat feature on our website, or call us at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM, CST). We recommend using the chat feature for a more timely and efficient response. Our dedicated team is standing by and ready to provide the support you deserve. We look forward to hearing from you soon. Sincerely, Tineco Customer Service Team
Amanda
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2 out of 5 stars
Thumbs down graphic, would not recommendWould not recommend
21 April, 2026Verified purchase
Spits out what you vaccum
I have the tineco wet dry vacuum and love it so I was really excited for this vacuum. It’s light weight and easy to put together but does not vacuum well at all! It spits out everything you vacuum.
1 reply from Tineco support team - 5 months ago
Dear ashley, We are so glad to hear that you love your Tineco wet dry vacuum, and we appreciate that you find this new vacuum lightweight and easy to put together. However, we sincerely apologize for the frustrating experience you have had with its performance. Please rest assured that we take your feedback very seriously and will use it to continuously improve our products and services. Based on your description, the main issue you are experiencing is that the vacuum does not clean properly and spits out everything you try to vacuum up. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. Please know that we provide a two-year warranty for our machine. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). You are welcome to continue contacting us regarding the issues with your machine, and we are committed to actively resolving this for you. Sincerely, Tineco Customer Service Team
ashley
1 guest found this review helpful. Did you?
1 out of 5 stars
12 April, 2026Verified purchase
(no review title)
Pure garbage don’t buy this item, didnt lady 4 months
1 reply from Tineco support team - 5 months ago
Dear Customer, Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience or frustration you may have experienced. Please know that your satisfaction is our top priority, and we are eager to make things right for you. If you need any further assistance or have any questions, please contact our customer service through the following methods: email us at support@tineco.com, use the chat feature on our website, or call us at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM, CST). We recommend using the chat feature for a more timely and efficient response. Our team stands ready to provide the support you need. Sincerely, Tineco Customer Service Team
Mohamad
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2 out of 5 stars
Thumbs down graphic, would not recommendWould not recommend
5 April, 2026Verified purchase
Small jobs & Surface clean only
I bought this vacuum to use because it was lightweight and had the flex option to reach under furniture. I'm a professional house cleaner and at girst, this vacuum worked well and I loved how light it was yo travel with. I clean out my vacuums after each day, but regardless of the maintenance done, this vacuum clogs easily & constantly and the suction works enough for hardwood floors. Max power works for carpets, but it only lasts 4 minutes (on full charge) before having to charge the battery again. I've used this now for a month & I honestly wanted this vacuum to be good enough for me to use consistently for cleaning homes, but unfortunately I'm on the hunt for a better one that has more suction power and longevity.
1 reply from Tineco support team - 5 months ago
Dear Lauren, we are thrilled that you loved the lightweight design and flex option for reaching under furniture, but we sincerely apologize for the subsequent frustrations. Please be assured we take your feedback seriously and will use it to continuously improve our products and services. Based on your description, the vacuum clogs easily, standard suction is only sufficient for hardwoods, and max power only lasts 4 minutes. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. If the suction and battery issues persist, please confirm the machine is charging normally and check for any blockages that might cause clogs. Please remember your machine comes with a two-year warranty. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We are committed to actively resolving this for you. Best regards, Tineco Customer Service Team
Lauren
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2 out of 5 stars
Thumbs down graphic, would not recommendWould not recommend
5 April, 2026Verified purchase
look elsewhere
spits what it picks up back out or doesnt pick up hardly anything
1 reply from Tineco support team - 5 months ago
Dear Carrie, We sincerely apologize that your vacuum is spitting debris back out and failing to pick up dirt properly. We understand how frustrating this is, and we want to assure you that we take your feedback seriously and will use it to continuously improve our products and services. Based on your description, the machine is not picking up debris effectively and is instead spitting the dirt back out. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Please feel free to continue to contact us with any issues regarding your machine. We provide a two-year warranty for our products, and we will definitely work actively to resolve this for you. Sincerely, Tineco Customer Service Team
Carrie
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3 out of 5 stars
Thumbs down graphic, would not recommendWould not recommend
5 April, 2026Verified purchase
(no review title)
it is ok
2tel
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1 out of 5 stars
4 April, 2026
Returning it This Week
I bought this vacuum in February and will be returning it this week. The brush is no longer turning and the charge is lasting less than 10 minutes. The light works intermittently. I’m very disappointed because I love the lightweight, cordless feature. I wanted to keep it so bad.
1 reply from Tineco support team - 5 months ago
Dear Allison, Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience or frustration you may have experienced. Please know that your satisfaction is our top priority, and we are eager to make things right for you. We would like to help you with these issues, please contact our customer service through the following methods: email us at support@tineco.com, use the chat feature on our website, or call us at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM, CST). We recommend using the chat feature for a more timely and efficient response. Our dedicated team is standing by and ready to provide the support you deserve. We look forward to hearing from you soon. Sincerely, Tineco Customer Service Team
Allison
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1 out of 5 stars
Thumbs down graphic, would not recommendWould not recommend
24 March, 2026Verified purchase
Do not waste your $
This vacuum, while incredibly lightweight and convenient (being cordlesss) does NOT work. It gets clogged easily and even without being clogged, does not have the suction that you would need to truly clean any environment.
1 reply from Tineco support team - 5 months ago
Dear Brittany, We appreciate you highlighting that our vacuum is incredibly lightweight and convenient. However, we sincerely apologize that the performance did not meet your expectations regarding the suction and clogging issues. We take your feedback very seriously and are committed to using it to continuously improve our products and services. Based on your description, the unit gets clogged easily and lacks the necessary suction power to clean effectively, even when not clogged. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. Your machine comes with a 2-year warranty, and we are eager to help resolve these performance issues for you. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We are confident we can find a solution. Best regards, Tineco Customer Service Team
Brittany
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1 out of 5 stars
Thumbs down graphic, would not recommendWould not recommend
20 March, 2026Verified purchase
(no review title)
This vacuum made me cry. It has almost negative suction power. The only positive is that its super light and quiet. Those points to not however make up for the fact that it seems to multiply dirt and dump it out all over your floors the moment you turn it off. The light is nice though.
1 reply from Tineco support team - 6 months ago
Dear Julia, We appreciate you highlighting that the vacuum is super light, quiet, and has a nice light. However, we sincerely apologize for the extreme frustration and tears this product has caused you. We take your feedback very seriously and are committed to using it to continuously improve our products and services. Based on your description, the unit suffers from poor suction power and scatters dirt back onto the floor when turned off, failing to contain the debris it picks up. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. Your machine comes with a 2-year warranty, and we are here to support you. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We are confident we can find a positive solution for you. Best regards, Tineco Customer Service Team