JBL Tour Pro 3 Noise Cancelling True Wireless Earbuds with Smart Case (Black)
$229.95 reg $329.95
$100 off
colorblack
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Guests are saying
The JBL Tour Pro 3 earbuds offer impressive sound quality, effective noise cancellation, and a user-friendly touchscreen charging case. Guests appreciate their comfort and secure fit, making them ideal for workouts and daily use. However, some have experienced connectivity issues and software bugs that detract from the overall experience. Despite these concerns, the earbuds are praised for their battery life and audio performance, making them a solid choice for music lovers.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.4 out of 5 stars with 171 reviews
0% would recommend
2 recommendations
1 out of 5 stars
26 August, 2026
originally posted on jbl.com
Mr
im using this product but to tell you the truth its useless for that much of price its only good for listening to the music rest the bluetooth disconnect often for the calls its rubbish
From Customer Support team
Thank you for sharing your feedback. I am truly sorry to hear about the issues you’ve had with your headphones. Please download the JBL Headphones app to check if there is a firmware update available for your headphones. You are more than welcome to reach out to our if you need further help JBL customer support team: https://support.jbl.com/gb/en/
2 months ago
2 out of 5 stars
16 August, 2026
originally posted on jbl.com
Crap
The JBL Tour Pro 3 is overpriced for the features it delivers. From a difficult to connect with app, a dated touchscreen interface to a poor noise cancellation it is amazing that it is being sold in it's current condition. It feels like a prototype rather than a finished product. The touch controls on the earpiece are truly difficult to use. Several times when using the earphones they permanently disconnected and could not find my new iPhone any more, I was without the case in the gym so had such a crap session as they didn't work. Now I'm forced to take my case with me wherever I go. The soundstage is good, and the battery life lasts forever. Call quality is good but these are not really redeeming qualities.
From Customer Support team
Call us now at: +44 204 632 2555 Monday - Friday: 08.00-17.00 Saturday - Sunday: 09:00-15:00
2 months ago
3 out of 5 stars
9 August, 2026
originally posted on jbl.com
Great but not for long.
Bought these a year ago and was impressed with the sound, app etc. But a year in and I would say the built quality/software isn't great. I've had constant issues with the headphones not disconnecting from devices. This goes for both laptop and phone. I have forgotten the headphone and reset the Bluetooth connections and things have not improved.
From Customer Support team
Call us now at: +44 204 632 2555 Monday - Friday: 08.00-17.00 Saturday - Sunday: 09:00-15:00
2 months ago
4 out of 5 stars
6 August, 2026
originally posted on jbl.com
Good Earphones. Let down by software
Overall great earphones. Bought these after my tour pro 2 died. The spacial sound, talk through and transmitter features are fantastic. Software has a few issues that I don't like. Battery Charge - on the smart charging case the battery charge figures are so small that only a 20 year old could read it. I have only had reading glasses for 12 months, but without them I cannot read how much battery is left. There should be a screen that shows this in a larger font, not just wedged above the slide to unlock. Gestures - You only have a choice of a couple of profiles. They don't let you choose each action. I want volume control on my left, but am forced to have hold trigger Siri. I want hold to toggle ANC but this is not possible. You should be able to choose the action for each gesture like with other headphones. Talkthrough - why no 10 second option, only 5,15 or 20. Hopefully they will fix in a new update, but I had similar issues with my Tour Pro 2 so I doubt it.
5 out of 5 stars
5 August, 2026
originally posted on jbl.com
Fantastic Ear Buds
Had three for a couple months and bought after reading great reviews . Well, they were accurate. These generate great bass and volume and have true solid JBL sound I appreciate . Will probably get a second pair . Worth every penny !
5 out of 5 stars
2 August, 2026
originally posted on jbl.com
Wow. Great audio, simple to use.
I bought his JBL Pro Tour to replace an older set of JBL earbuds and i was not disappointed. The JBL Tour Pro 3 is fantastic! These are extremely comfortable and the silicon tips fill and seal the ear canal for pure audio sound. The JBL signature low end is still present, but yet the mids and high end is crystal clear. Total audio immersion with this set of ear buds. The blue tooth connectivity is nothing short of amazing. It is quick to connect once out of the case and stays connected until put back in the case for charging, or when you disconnect from the app.
5 out of 5 stars
29 July, 2026
originally posted on jbl.com
Brilliant Earbuds All Round
Superb earbuds. Great sound quality. Very useful noise cancelling, and I love the spatial sound options for listening that can make you feel that you are in front of an orchestra or band. This is my 3rd ear phones with JBL. I have the Sound Gear Sense and the Sense Pro, all of them have their place with me.
3 out of 5 stars
3 July, 2026
originally posted on jbl.com
Great audio, Buggy software
I love the earbuds sound quality, with capability for great bass, and excellent pre-tuned modes. unfortunately the software is pretty buggy with it commonly mistaking audio for calls, which throttles down the sound quality, and cannot “end the “call”until the “call” stops and cannot be fixed by resetting the device. It also has a weird problem with randomly factory resetting itself (deleting any wallpapers on the device). Overall a well built device woth major software bugs.
From Customer Support team
We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact our support team via this link: https://support.jbl.com/us/en/#contact
4 months ago
4 out of 5 stars
12 June, 2026
originally posted on jbl.com
Button customization.
The Tour Pro 3 buds are fantastic. Heaps of features great battery life and super comfortable. I only have one suggestion. Take a leaf out of Jabra’s user interface. Jabra have the amazing ability to customize the buttons in so many more ways… for example, I’d much prefer to hold the button for volume control rather than tapping for each incremental increase or decrease. I find this would make these buds infinitely more user friendly. That being said I still think these buds are great.
2 out of 5 stars
28 May, 2026
originally posted on jbl.com
JBL Tour Pro 3 — Not Worth the Price
Purchased: December 2025 Broken: May 2026 Phone type: iPhone 16 Pro Use type: Heavy (music, podcasts, audio books, conference calls) JBL Tour Pro 3 — Not Worth the Price At nearly the same price point as AirPods Pro, the JBL Tour Pro 3 fails to deliver comparable quality or reliability. After only five months of heavy daily use, my left earbud stopped charging entirely — making these a significant disappointment for anyone depending on earbuds throughout their day. Pros: * The screen on the case makes it easy to adjust settings without downloading an app, which is especially convenient for iPhone users * Good battery life for both the earbuds and the case Cons: * The earbud shape is top-heavy and frequently fell out of my ear. I tried several different tip sizes but nothing improved the fit * The case screen is too bright and cannot be turned off. I use earbuds to fall asleep, and the bright light is disruptive when putting the earbuds away at night * My left earbud started showing signs of not connecting to the case for charging after 3 months of heavy use. By 5 months, it stopped charging altogether. I tried a variety of fixes with no success * The software is unreliable — the earbuds disconnected from my phone regularly, requiring me to turn Bluetooth off and back on to reconnect, which was frustrating when I couldn't locate my phone * The touch controls are overly sensitive and prone to accidental inputs. This was very frustrating. * There is very little aftermarket accessory support. Finding a protective case or other accessories was difficult, which is a real downside for anyone prone to dropping things. * Even with noise canceling off, the earbuds struggle to pass through voices in conversation. I had to fully remove them in order to hear people talking
From Customer Support team
Thanks for your feedback. We appreciate your input, and we'll make sure to forward it to the appropriate team. We'd like to work with you directly to address the issues you're experiencing with your JBL Tour Pro 3. Please contact our customer support team at: (800) 336-4525.
5 months ago
5 out of 5 stars
23 May, 2026
originally posted on jbl.com
A great addition to an audio gear collection
I've collected audio equipment for > 55 years, with many different headphones. These Tour Pro 3 earbuds work extraordinarily well with everything from a Windows 11 Laptop, A Galaxy Phone to an extensive Analog System featuring a Macintosh Pre-amplifier and 400 watt per channel Adcom amplifier, turntable, Nakamichi Dragon cassette deck and Rotel CD Player. They are accurate, highly tune-able, and simple to set up with a great interface on the case. The sound quality is equal to or even better than very high end over the ear headphones owned through the years. Highly reccomended
1 out of 5 stars
23 April, 2026
originally posted on jbl.com
overpriced piece of trash
if I could give these zero stars I would.. what a piece of junk.. after about 6 months they refuse to pair to anything, they don't want to charge, if they get the slightest bit of sweat or rain on them or any kind of water, the noise canceling quits working and it starts screaming in your ear, half the time when you go to charge the The headphones in the case, they don't detect it even though they're charging, and the noise canceling microphone start feeding back so that it's squeals.. aracast doesn't work, the noise canceling only works half the time, one of the earbuds audio aware function stopped working so you only hear out of the right ear, it's basically impossible to clean any of the microphone or speaker grills so they clog up.. I got so fed up with mine after a year I just said the heck with it and crushed them with a pair of pliers.. The case is a worthless piece of junk.. they have all these unnecessary features crammed into this device, and you're supposed to be able to access them on a 1-in screen that is hard to read and almost never works right.. your products are getting worse and worse everyday JBL. what is going on? I'm angry because you guys are capable of so much better than this glorified e-waste.
From Customer Support team
Thanks for your feedback. We appreciate your input, and we'll make sure to forward it to the appropriate team.
6 months ago
4 out of 5 stars
10 April, 2026
originally posted on jbl.com
(no review title)
Good Sound quality and sound options my critism is they can fall out of my ears dispite several ear.plug options . The Charging case has some nice features with a display screen.
5 out of 5 stars
1 April, 2026
originally posted on jbl.com
Great Features and Reliable
I bought these headphones about a year ago or so and I couldn't be happier with them. The controls are amazing, hands free option is a life saver, and the battery life is top tier. I need to use these for work at times and they never let me down. They're amazing for personal use as well.
5 out of 5 stars
26 March, 2026
originally posted on jbl.com
Excellent product
Excellent product! I use it everywhere, biking, running, travelling. if I want quiet time at home while reading - noise cancelling really works!
5 out of 5 stars
22 March, 2026
originally posted on jbl.com
Great features
One of the best earbuds I experienced, would always suggest to buy it.
5 out of 5 stars
18 March, 2026
originally posted on jbl.com
Amazing sound quality, and fits perfectly
I haven't had the best experience with in ear headphones in the past. They fell out often, and I found myself accidently stopping music or changing settings whenever i moved my hair from near my ears. These headphones have been a very different experience. The fit is amazing. Right out of the box, the ear tips were great, but there are four other sized sets if you need to change. I have not had one fall out yet. And the audio quality is amazing. ANC on a recent flight was soooo good.
5 out of 5 stars
9 March, 2026
originally posted on jbl.com
Multi functional
I bought these a couple of weeks ago, and they’re settling in nicely. They compare well to some premium over ear headphones I have, and the noise cancelling facility is truly impressive. I really like the talk through ability when using language teaching apps, and would definitely recommend. One of the most impressive points has to be how well they stay comfortably anchored to my ears - an issue that persisted with my old Beats
5 out of 5 stars
21 January, 2026
originally posted on jbl.com
Quality
Purchased after a long search, found in specifications JBL Tour Pro 3 In Ear Mic Wireless Bluetooth Noise Cancelling Headphones, Black, were best on the market for the money. Sound is excellent quality, both buds fit well in my ears, do not know I have them in, the noise cancelling good, clear conversation & talking through microphone on the phone is brilliant, a caller has advised my speech was very clear. I have hearing issues & found I understand the caller better than loud speaker directly from the phone, was always being told I was shouting, yet with JBL Tour Pro 3 ear buds no one has said I was shouting at them. Bluetooth is a very good distance, instant connectivity, so easy to use, battery life is good, quick charge through cradle, also cradle charges quick.
2 out of 5 stars
19 January, 2026
originally posted on jbl.com
Not very water resistant
I loved these headphones there were amazing until they weren’t. One of the ear buds dropped into a 5ft deep pool and not only did it get so hot I thought it would catch fire, it also created an issue where my other ear bud couldn’t play music or be on a call. It would pause and unpause the music randomly and hang people up. I spent a lot of money on these jus for the left ear bud to fall in a pool and ruin the whole pair. It’s my job to clean the pools so I spent the extra money hoping it would last.
From Customer Support team
Hi there, I'm sorry to hear about what happened with the JBL Tour Pro 3. However, it isn't fully water resistant especially against submersion in pool water, which can contain chlorine or other chemicals that may harm the unit. The overheating you described is unusual, and the resulting malfunction of the other earbud suggests the system may have been compromised by moisture or a short circuit. Given your line of work, you might want to look into truly waterproof earbuds (rated IPX7 or higher like the JBL Endurance Peak 2 and 3 or JBL Endurance Race 2) if you need reliable performance around pools. We would like to work with you directly to better assist you. Please contact our Customer Support for more help.
9 months ago