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Oral-B Pro Crossaction 1000 Rechargeable Electric Toothbrush

Oral-B Pro Crossaction 1000 Rechargeable Electric Toothbrush - 2 of 4Oral-B Pro Crossaction 1000 Rechargeable Electric Toothbrush - 3 of 4Oral-B Pro Crossaction 1000 Rechargeable Electric Toothbrush - 4 of 4
Oral-B Pro Crossaction 1000 Rechargeable Electric Toothbrush - 1 of 4
$49.99 when purchased online
Target Online store #3991

About this item

Highlights

  • You will receive (1) Oral-B Pro 1000 Electric Toothbrush, (1) Cross Action Replacement Brush Head, (1) charger
  • 300% more plaque removal along the gumline vs. a regular manual toothbrush
  • The pressure sensor stops the pulsation movement if you brush too hard and the in handle timer helps you brush for a dentist recommended 2 minutes
  • 1 Mode, Daily Clean, rotates to break up and sweep away plaque
  • Oral-B:Trust the brush Dentists use the most worldwide

Description

The Oral-B Pro 1000 rechargeable electric toothbrush provides a clinically proven superior deep clean in hard-to-reach areas vs. a regular manual toothbrush. 300% MORE plaque removal along the gumline versus a regular manual toothbrush. The professionally inspired design of the CrossAction brush head surrounds each tooth with bristles angled at 16 degrees. The Oral-B Pro 1000 has 3D cleaning action that oscillates, rotates, and pulsates to break up and remove plaque along the gumline than a regular manual toothbrush. The pressure sensor stops pulsations if you brush too hard to prevent harmful over-brushing and there are 3 modes. The toothbrush also includes an in-handle timer to help you brush for a dentist-recommended two minutes. Best of all, it is brought to you by Oral-B-the #1 brand used by dentists worldwide.* *Based on surveys of a representative worldwide sample of dentists carried out for P&G regularly. Do not use on children under age 3. Replace brush (head) every 3 months or sooner if brush head becomes worn.
Dimensions (Overall): 9.96 Inches (H) x 4.37 Inches (W) x 2.17 Inches (D)
Suggested Age: 3 Years and Up
Product Warning: Not for children under the age of three
Bristle Type: Soft
Head Type: Round
Bristle Material: Nylon
CPSC Choking Hazard Warnings: Choking_hazard_small_parts
Includes: Brush Head, Charger Base
Package Quantity: 1
Industry or Government Certifications: ADA Seal of Acceptance
Material: Plastic
Features: Cordless, Multiple Brush Modes, Oscillating, Pressure Sensor, Rechargeable
Power Source: Battery
Battery: 1 Non-Universal Nickel Metal Hydride, Required, Included
Warranty: 2 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 76559610
UPC: 069055128206
Item Number (DPCI): 049-11-1104
Origin: Imported
If the item details above aren’t accurate or complete, we want to know about it.

Shipping details

Estimated ship dimensions: 2.165 inches length x 4.331 inches width x 9.961 inches height
Estimated ship weight: 0.733 pounds

Return details

This item can be returned to any Target store or Target.com.
This item must be returned within 90 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.

Q: What type of batteries does this toothbrush use?

submitted by Dog mom - 6 years ago
  • A: It comes with it's own battery. It charges by being plugged into an outlet, the toothbrush charges by being on the stand via wireless charger. Hope this helps!

    submitted byLovebug4 - 6 years ago
  • A: This toothbrush comes with a NiMH (Nickel-metal hydride) battery that shouldn't be changed and is charged through a charging station. For help with the battery give us a call at (800) 566-7252.

    submitted byOral-B - 5 years ago
    Brand expert
  • A: This This the only time time to to see

    submitted bySimplyem - 25 days ago
  • A: its a rechargeable device doesnt need batteries

    submitted bypmlc220394 - 10 months ago
  • A: I’ve had mine for 12 years and the same battery is still charging on the charger.

    submitted byskjc - 5 years ago

Q: Does this toothbrush have a battery status warning light?

submitted by Les - 2 years ago
  • A: No, there is no warning light when the battery runs low.

    submitted byOral-B - 2 years ago
    Brand expert
  • A: Yes, it will blink red.

    submitted bytheconsciousconsumer - 10 months ago
  • A: Mine does have a light that flashes red when it starts to get low. Not sure what the “expert” is talking about lol

    submitted byJax - 10 months ago

Q: Can you use off-brand replacement heads or do you have to use OralB branded?

submitted by grouper487 - 6 months ago
  • A: Hello! Yes, I’ve used non Oral-B toothbrush heads without any issues.

    submitted byMid Century Lover - 28 days ago
  • A: Yes-- I use the BJs brand that is compatible with Oral-B and they work just fine.

    submitted byJc - 13 days ago
  • A: We do apologize however, we wouldn't be able to verify if non Oral-B brush heads will be compatible with Oral-B brush handles.

    submitted byOral-B - 6 months ago
    Brand expert

Q: Do I leave it plugged in all the time?

submitted by Noni - 4 years ago
  • A: That would mean having to wait for 24 hours to recharge and use it again. I think I'll take my chancees and use it for a while, then place it on the charger again until it's recharged.

    submitted byjennywren1420 - 4 months ago
  • A: For maximum battery life, we recommend following this routine. (1) Fully charge the handle for the time recommended in the brush manual instructions. (2) Use the brush until it is completely discharged (or close to fully discharged). (3) Repeat. Do not store the brush on the charger after fully charging. We hope this helps you out! If you have more questions, please give us a call at 1-800-566-7252 from 9AM - 6PM EST Monday - Friday.

    submitted byOral-B - 4 years ago
    Brand expert
  • A: According to Oral B you may leave on charger but recommend at least every 6 months to fully discharge to prevent issues related to battery memory and extends the overall lifespan of the NiCad battery

    submitted byKat10 - 3 months ago

Q: I tried this toothbrush for the first time today and it is incredibly loud and aggressive! Is mine defective? I was using an old Oral B model before this one and it was so much quieter and gentler.

submitted by Tish82 - 5 years ago
  • A: NYT Wirecutter tested the Oral B 1000 at 35 decibels and did state a little louder than 1500 that tested at 31 decibels

    submitted byKat10 - 3 months ago
  • A: My old Oral B toothbrush was quieter and gentler, too, but not as effective, I think (though I loved it and got excellent checkups). I guess that's the trade-off.

    submitted byjennywren1420 - 4 months ago
  • A: You can expect your toothbrushes volume to be between 65-67 decibels while in use. We'd be happy to look into this further for you just call us at 800 566-7252 when you have time.

    submitted byOral-B - 5 years ago
    Brand expert

Q: Does it come with multiple tooth brushes so that more than one person can use it?

submitted by Kelly - 7 years ago
  • A: The brush is easy to remove, and you can buy extra brushes for the other people to use.

    submitted byjennywren1420 - 3 years ago
  • A: But you can switch out the brush head (removable) for each person.

    submitted byjennywren1420 - 3 years ago
  • A: The Pro 1000 only comes with one brush head.

    submitted byOral-B - 5 years ago
    Brand expert

Q: could it be used univerally? What's the plug voltage?

submitted by Nina - 8 years ago
  • A: No. The charger only works with 120 VAC (eg US). I tried to use one in Europe with a plug converter (not a transformer) and that broke it.

    submitted byLex - 7 years ago
  • A: If you have a transformer that converters your electrical service to 120 volts, then you can use it.

    submitted byBob W - 8 years ago
  • A: Oral-B electric toothbrushes contain either a nickel-metal hydride (NiMH) battery or a lithium-ion (Li-Ion) battery. NiMH batteries have a nominal voltage of 1.2 V; the Li-Ion battery has a nominal voltage of 3.6 V. The Pro Crossaction 1000 Brush has a NiMH (Nickel-metal hydride) battery.

    submitted byOral-B - 5 years ago
    Brand expert

Q: Can you use this toothbrush in the shower?

submitted by Lindsey - 8 years ago
  • A: Yes, all Oral-B electric toothbrushes are waterproof, so it is fine to use them in the shower. However, we don’t recommend immersing your brush in water. We recommend making sure that you completely dry the handle after use and before charging.

    submitted byOral-B - 5 years ago
    Brand expert
  • A: I never tried it but I wash mine off under the running faucet every time I use mine. The case appears to be sealed so as long as the case isn't damaged you can.

    submitted byBob W - 8 years ago
  • A: Yes but its a monumental waste of water and energy to heat that water. Even worse than leaving the water running while brushing.

    submitted byZika - 1 year ago

Q: I have mine a month now and it leaves a white residue when left standing in the bathroom cabinet. The toothpaste I use is green and I wipe the brush down before putting it in the cabinet. Any ideas?

submitted by Jim - 2 years ago
  • A: There is nothing in the toothbrush that will leave a residue, and making sure to clean it after every use is what we would recommend, Jim. Call us at (800) 566-7252 so we can look into this further.

    submitted byOral-B - 2 years ago
    Brand expert
  • A: Probably the scale in the water and residual water and toothpaste stuck in the nooks and crannies and under 5be brush head. I shake off and dry the entire wand with a towel after removing the head and do the same with the head and store it off the wand between brushing.

    submitted byZika - 1 year ago

Q: Is it ADA approved?

submitted by Tgdolly - 2 years ago
  • A: We'd like to get more information about your question, so when you have time, please get in touch with us at (800) 566-7252.

    submitted byOral-B - 2 years ago
    Brand expert
  • A: Probably not since they won't answer the question.

    submitted byPeapod - 11 months ago

Related Categories

Guests are saying

The Oral-B Pro CrossAction 1000 electric toothbrush receives mixed feedback, with guests appreciating its effective cleaning power and plaque removal capabilities. However, concerns about its noise level, lack of a travel cap, and durability issues are noted. The strong motor and circular brush head are highlighted, but some guests find the toothbrush too aggressive for sensitive teeth and gums. The design changes, particularly the on/off button, have received criticism for being less user-friendly than previous models.
    Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
    4.3 out of 5 stars with 2820 reviews
    ease of use: 4.3 out of 5
    quality: 3.82 out of 5
    value: 3.68 out of 5
    68% would recommend
    741 recommendations

    Doesnt hold a charge

    1 out of 5 stars
    Thumbs down graphic, would not recommend
    Sara - 2 days ago, Verified purchaser
    This is the worst electric toothbrush I’ve owned. It never holds a charge and could be on the charger all night and die in the middle of brushing.
    ease of use: 4 out of 5
    quality: 1 out of 5
    value: 1 out of 5
    Did you find this review helpful?

    Waste of money

    1 out of 5 stars
    Thumbs down graphic, would not recommend
    gg - 4 days ago, Verified purchaser
    Be careful with your refund. I returned the product and they did not return my money.
    1 reply from Oral-B team - 4 days ago
    We're sorry for any confusion. If you have questions or concerns regarding an order, please reach out to the Target Team at 1-800-440-0680 for further assistance.
    ease of use: 1 out of 5
    quality: 1 out of 5
    value: 1 out of 5
    Did you find this review helpful?

    Works great

    5 out of 5 stars
    Thumbs up graphic, would recommend
    - 11 days ago, Verified purchaser
    The product works great for teeth cleaning. Easy to use
    ease of use: 5 out of 5
    quality: 5 out of 5
    value: 5 out of 5
    Did you find this review helpful?

    Disgusting

    1 out of 5 stars
    Thumbs down graphic, would not recommend
    Grossedout - 11 days ago, Verified purchaser
    Inside the toothbrush heads grew black mold. All three family members and across two separate bathrooms we tried cleaning them and bought holders to hang up the heads after each use. Didn’t matter… mold always came bought. Tried contacting Oral-B and they offered to send us a couple of new brushheads. Should’ve heeded other online reviews about the mold. Threw them in the trash and went with a different brand.
    1 reply from Oral-B team - 8 days ago
    We understand the importance of knowing that your brush is sanitary, and we are disappointed to hear that you experienced mold in the brush head and threw away your Oral-B Pro 1000. As we are sure you previously discussed with our team, our brushes do not contain the organic materials needed to grow mold, and while uncommon, this can sometimes occur when there is toothpaste residue left after brushing, or if it is left in a place where there is excess bacteria. The best way to avoid this is to make sure to thoroughly rinse the brush off after every session, and after turning the brush off, remove the brush head from the handle, towel dry it, and then allow the brush head to air dry before placing the unit back together. If you would like to share any additional information with us, we are always happy to help and encourage you to give our team a call at (800) 566-7252.
    Did you find this review helpful?

    Should receive zero star review if possible

    1 out of 5 stars
    Thumbs down graphic, would not recommend
    Deck lights - 13 days ago, Verified purchaser
    I've had two Oral B electric toothbrushes before. Both lasted a long time (5 years or more). When it was time for me to buy a new one, I was leery, given all the negative reviews on tge Target website, but I decided to risk it anyway. From the very first try, I noticed the new toothbrush wasn't as powerful as the previous two. I kept the packaging for about ten days, just in case. Then I tossed the packaging, and as my luck would have it, the new toothbrush died the next day. Aarrgghh! I returned it to Target with my online order receipt, and to Target's credit, they gave me a full refund even though it wasn't in the original box. Guess I have to look for a new brand.
    1 reply from Oral-B team - 11 days ago
    We are passionate about providing our consumers with exceptional products for their oral care, and we are disappointed to hear that you did not enjoy your use of our Oral-B Pro 1000 as much as your previous Oral-B electric brushes. All of our brushes go through extensive testing to ensure their effectiveness and this is not the experience that we would like you to have. While we would expect that brush to offer great results, we would like to recommend giving our Oral-B iO Series 2 a try as it is part of our premier line of brushes and offers a deep clean by utilizing micro-vibrations as well as oscillation. We would love a chance to learn more about your recent experience so we are better able to assist you as well as get additional information to our Quality Team and encourage you to give our team a call at (800) 566-7252.
    ease of use: 2 out of 5
    quality: 1 out of 5
    value: 1 out of 5
    1 guest found this review helpful. Did you?

    Great investment

    5 out of 5 stars
    Thumbs up graphic, would recommend
    sillygoofygirl - 16 days ago
    I love my toothbrush, It holds a charge for a long time, it is easy to switch the brush head as well, Worth the price!
    ease of use: 5 out of 5
    quality: 5 out of 5
    value: 5 out of 5
    Did you find this review helpful?

    Died in less than a year

    1 out of 5 stars
    Thumbs down graphic, would not recommend
    Rachel - 20 days ago
    I’ve now purchased 2 of these brushes and both stopped working within 6 months. Waste of $100!
    1 reply from Oral-B team - 17 days ago
    We're sorry to hear this, Rachel, and want to assure you that we have many quality checks to ensure you get the best from your Pro1000 toothbrush. We'd like to learn more about your experience to help, as well as share this with our Quality Team. When you have a chance, please get in touch with us at (800) 566-7252.
    ease of use: 3 out of 5
    quality: 1 out of 5
    value: 1 out of 5
    1 guest found this review helpful. Did you?

    Went Kaput in Less Than 1 Year

    1 out of 5 stars
    Thumbs down graphic, would not recommend
    ostele1 - 2 months ago, Verified purchaser
    Lasted Only 10 Months. Purchased July 3, 2024. By May 3, 2025, it was dead. Normal use. Very disappointed. OralB used to be such a hood brand.
    1 reply from Oral-B team - 2 months ago
    We're disappointed to hear this. We expect these brushes to give you a great clean for many years, so this isn't the result we expect. Our team would like to learn more and see how we can assist you. When you have a chance, we hope you'll give us a call at (800) 566-7252.
    ease of use: 5 out of 5
    quality: 1 out of 5
    value: 1 out of 5
    2 guests found this review helpful. Did you?

    Tooth

    4 out of 5 stars
    Thumbs up graphic, would recommend
    Jmk - 2 months ago, Verified purchaser
    I like the speed settings and that it holds its charge well. I would like a softer bristle brush. That I will have to purchase separate.
    ease of use: 5 out of 5
    quality: 4 out of 5
    value: 4 out of 5
    Did you find this review helpful?

    Love it!

    5 out of 5 stars
    Thumbs up graphic, would recommend
    junebug - 2 months ago, Verified purchaser
    Love it! I had a competitor brand for years and this toothbrush makes my mouth feel cleaner with the spin movement. Fun color too!
    ease of use: 5 out of 5
    quality: 5 out of 5
    value: 5 out of 5
    1 guest found this review helpful. Did you?

    Doesn't last

    1 out of 5 stars
    Thumbs down graphic, would not recommend
    QualityOverQuantity - 2 months ago
    This is my second Oral-B electric tooth brush. My first was purchased over 20 years ago and my son is still using it. This one died after just a year and a half. VERY disappointed
    1 reply from Oral-B team - 2 months ago
    Thank you for bringing this to our attention, and we're sorry your Oral-B Pro 1000 has stopped working. Oral-B Electric Toothbrushes should last 3-5 years, so this isn't what we'd expect. Our products undergo strict quality checks to ensure they provide the best results. When charging your Pro 1000, it must be powered off before putting it on the charger. It's also important to ensure the charger is not on or near a metal surface, as this can interfere with the electromagnetic charger. Your satisfaction means the world to us, and we'd like to learn more about your experience and help troubleshoot your Pro 1000. When you're free, please give us a call at 1-800-566-7252, 9 am-6 pm EST, Monday-Friday.
    ease of use: 3 out of 5
    quality: 1 out of 5
    value: 1 out of 5
    3 guests found this review helpful. Did you?

    Low Quality

    1 out of 5 stars
    Thumbs down graphic, would not recommend
    LoveTarget - 2 months ago, Verified purchaser
    I previously had an electric oral B toothbrush for ~8 years that has the same brush heads and I purchased this so I could keep using them. However this is a major downgrade. The main issues are (1) the power button is flat/concave making it very difficult to push while keeping the toothbrush in your mouth. A previous model had a convex button so it was easy to feel and turn the brush off without needing to pull the brush out and risk splatter. (2) the battery indicator is only 1 light so you do not know how low the battery is or how charged. This makes it difficult to travel without a charger as you never know when you will need it. The previous model had multiple battery bar lights so it was clear how low battery was. The is is important as it seems like the brush runs weaker at low battery. Overall I would not recommend.
    1 reply from Oral-B team - 2 months ago
    We understand how frustrating it can be when investing in a new toothbrush and having it not meet your expectations. We carry out extensive research and consumer testing when designing our products. Our toothbrushes are designed to be comfortable and easy to use for a wide range of consumers. We understand preferences vary from person to person, so we greatly appreciate your feedback on the on/off button and battery indicator. We have many versions of toothbrushes to help meet the needs and preferences of our consumers. So we can learn more about your experience with your Oral-B Pro 1000 and help you find the best toothbrush for your smile, please give us a call at 1-800-566-7252, 9 am-6 pm EST, Monday-Friday.
    ease of use: 1 out of 5
    quality: 1 out of 5
    value: 1 out of 5
    2 guests found this review helpful. Did you?

    Oral b toothbrush

    2 out of 5 stars
    Thumbs down graphic, would not recommend
    Skonyon canopy - 2 months ago, Verified purchaser
    Doesn't stay charged long and it was expensive
    1 reply from Oral-B team - 2 months ago
    We never want you to feel disappointed when investing in a new toothbrush, so we're sorry you're having trouble with your Oral-B Pro 1000 not holding a charge, and we'd like to help. Our products undergo strict quality checks to ensure they provide the best results. When charging your Pro 1000, it must be powered off before putting it on the charger. It's also important to ensure the charger is not on or near a metal surface, as this can interfere with the electromagnetic charger. So we can learn more and help troubleshoot your toothbrush, please give us a call at 1-800-566-7252, 9 am-6 pm EST, Monday-Friday.
    ease of use: 3 out of 5
    quality: 2 out of 5
    value: 2 out of 5
    Did you find this review helpful?

    Stopped working

    1 out of 5 stars
    Thumbs down graphic, would not recommend
    mm - 2 months ago, Verified purchaser
    Stopped working after 4 months ): so bummed
    1 reply from Oral-B team - 2 months ago
    Thank you for bringing this to our attention, and we're sorry your Oral-B Pro 1000 Electric Toothbrush has stopped working. We have many quality checks to ensure only the best products reach you. Oral-B electric toothbrushes should last between 3-5 years, so this isn't something we'd expect. So we can learn more and help you troubleshoot your toothbrush, please give us a call at 1-800-566-7252, 9 am-6 pm EST, Monday-Friday.
    ease of use: 5 out of 5
    quality: 1 out of 5
    value: 1 out of 5
    2 guests found this review helpful. Did you?

    BadBatchFaultyOn/OffButton

    1 out of 5 stars
    Thumbs down graphic, would not recommend
    Jstmeandmine - 2 months ago, Verified purchaser
    This particular batch has a faulty power button all of this batch has the same problem. It's not all of the pro1000's just this batch.
    1 reply from Oral-B team - 2 months ago
    We're sorry to hear about what's going on with your power button. With our quality checks, we don't expect this to happen, so we'd like to learn more about what's going on, make a report to our Quality Team, and help. We can be reached at (800) 566-7252.
    ease of use: 1 out of 5
    quality: 1 out of 5
    value: 1 out of 5
    3 guests found this review helpful. Did you?

    Good toothbrush but charging light way too bright

    3 out of 5 stars
    Brightlight - 2 months ago
    originally posted on Oral-B
    Image
    As a toothbrush it's great. I feel like it cleans well and is comfortable to use. The charging light is ridiculous though. It's so bright and flashes so much when charging. I can't sleep with my bathroom door open because it's so bright.
    1 reply from Customer Care team - 2 months ago
    We're very sorry the flashing light on the brush is causing a distraction to your sleep, when charging. A lot of thought goes into the design of our products to create features that we think you'll love, and we appreciate your feedback about this. Your satisfaction is important to us, and we’d like to further help with your questions or concerns. Please give our Oral-B Team a call at 1-800-566-7252 from 9AM -- 6PM EST Monday–Friday.
    Did you find this review helpful?

    Unhappy

    1 out of 5 stars
    Thumbs down graphic, would not recommend
    WHATT - 2 months ago, Verified purchaser
    The handle and on/off button smells like mold or mildew. I suspect that water and gunk probably run down through a tiny hold and sit inside the unit. The pressure sensor does not work. The unit does not hold charge for more than 3 days for regular brushing, and it takes more than 48 hours to fully charge the unit. I'll buy something else.
    1 reply from Oral-B team - 2 months ago
    We never want to leave you feeling disappointed with your toothbrush, and appreciate you reaching out. Please know, there are many quality checks in place to ensure only the best products reach you. If the battery isn't lasting long, we recommend letting it completely discharge before placing it on the charger for 24 hours. While very rare, this can occur if the brush is stored in a location that is exposed to mold and bacteria, and the plastic comes into contact with ingredients of a corrosive nature (e.g. cleaning agents, sprays, cosmetics, soaps, etc.). Certain ingredients used in those types of products can make the plastic porous, allowing dirt and moisture to find places to settle. So we can help you further, please give us a call at (800) 566-7252.
    ease of use: 4 out of 5
    quality: 1 out of 5
    value: 1 out of 5
    1 guest found this review helpful. Did you?

    Brush

    5 out of 5 stars
    Thumbs up graphic, would recommend
    john17055 - 3 months ago, Verified purchaser
    I use this brush when I travel to Florida
    ease of use: 5 out of 5
    quality: 5 out of 5
    value: 5 out of 5
    Did you find this review helpful?

    Does not hold a charge

    1 out of 5 stars
    Thumbs down graphic, would not recommend
    Mom of 2 - 3 months ago, Verified purchaser
    I bought this to replace another Oral B electric toothbrush that finally died after many years of use. After only one month of use, the battery only charges enough to brush my teeth one time. I don't know if it's a bad battery or if the quality has gone done considerably since I last purchased one of these. I will be returning it and looking for a better quality product.
    1 reply from Oral-B team - 3 months ago
    We're sorry to hear that this has been your experience, since we do have many quality checks in place to ensure that you can rely on our brushes. We'd be happy to learn more and see how w ecan best help, so please give us a call at (800) 566-7252 when you can.
    ease of use: 5 out of 5
    quality: 1 out of 5
    value: 3 out of 5
    2 guests found this review helpful. Did you?

    Read reviews carefully!

    1 out of 5 stars
    Thumbs down graphic, would not recommend
    MR - 3 months ago
    If I could give Oral-B electric toothbrushes zero stars, I would! We bought two brushes, and one of them stopped working within a month. We had to contact Oral-B for a refund, wait for a return label, and then send it back to them. I am still waiting on my refund, which has been a huge waste of time. Our other toothbrush stopped charging last night, so it lasted only 1.5 months. I contacted Oral-B again, and this is their response: "Our 60-day money-back guarantee is limited to one refund per name, household, or address. We can, however, assist with the process of sending the brush to one of our service centers to get it back in working order." So, we can't get a refund for our second toothbrush since their 60-day policy only allows for one return per address! This is the most ridiculous thing I've ever heard! Two toothbrushes stopped charging within 1.5 month! I will never purchase from Oral-B again! Also, read reviews carefully. Most received it for free in exchange for a review!
    1 reply from Oral-B team - 3 months ago
    We understand your frustration and agree that your electric toothbrushes should last longer than a month. We have many quality checks in place to ensure every product reaches you in perfect condition, and we have a 2-year warranty to help replace defective toothbrushes when this isn't the case. We're sorry you don't like the process, and we will share your comments with the team. If you need further assistance, give us a call at 1-800-566-7252, M-F, 9 am to 6 pm EST.
    7 guests found this review helpful. Did you?

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