Gillette Mach3 Men's Razor Blade Refills

I’m truly sorry to hear about your experience with the Mach3 Blade Refills, especially after being such a loyal customer for over 30 years. It’s frustrating to deal with a product that doesn’t meet your expectations, and I understand how the sticky lubricant has impacted your shaving routine. Your satisfaction is incredibly important to us, and we would love the opportunity to make this right for you. If you’d like to discuss this further, please reach out to us at 1-800-GILLETTE. We're here to help!

Thank you for sharing your feedback about the Mach3 Blade Refills. We’re truly sorry to hear that the new blue moisturizer strip has not met your expectations and that you found it disappointing compared to the original. We understand how important it is for our products to provide a comfortable and effective shaving experience. Your insights are valuable to us, and we appreciate you taking the time to express your concerns. If you’d like to discuss your experience further or if there’s anything we can do to assist you, please feel free to reach out to us at (800) 445-5388. We’re here to listen and help find a solution that works for you. Thank you again for your input!

Thank you for taking the time to share your experience with the Gillette Mach3 Men's Razor Blade Refills. We’re sorry to hear that you’ve encountered issues with the new lubrication strip and that it has resulted in nicks, cuts, and razor bumps. It’s understandable how frustrating this can be, especially after using the product for years and expecting a close, comfortable shave. If you’d like to discuss this further or if there’s anything we can do to assist you, please contact us at (800) 445-5388. We’re here to listen and help find a solution that works for you. Thank you again for your valuable input!

Thank you for taking the time to share your experience with the Mach3 Blade Refills. We’re truly sorry to hear that the new blue strip has caused you frustration and has not met your expectations, especially after 20 years of using Mach3. We understand how disappointing it can be when a product you rely on changes in a way that affects its performance. Your feedback is invaluable, and we take your concerns seriously. If you would like to discuss this further or if there’s anything we can do to assist you, please contact us at (800) 445-5388. We’re here to listen and help find a solution that works for you. Thank you again for your input!

Megan, thank you for your long-standing loyalty to the Gillette Mach3! We're truly sorry to hear that the new lubricating strip hasn't met your expectations. We understand how important a smooth and comfortable shave is, and it’s disappointing to hear that you're having to shave over areas multiple times. Your feedback is invaluable, and we will share your thoughts with our product development team. In the meantime, if you have any further questions or if there’s anything else we can assist you with, please don’t hesitate to reach out to us at (800) 445-5388. We’re here to help!

Thank you for sharing your feedback with us. I completely understand your concerns about the new lubricant strip; changes can be frustrating, especially when you’ve grown accustomed to something you liked. We truly appreciate your thoughts and will make sure to pass them along to our brand team. If there's anything we can do to make this right for you, please don’t hesitate to reach out. We're here to help! You can call us at 1-800-GILLETTE, and we’d be happy to assist you further. Thank you again for your input!

Thank you for sharing your feedback with us. We’re truly sorry to hear about your recent experience with the Mach3 razor blades. It’s disheartening to know that the new cartridges have not met your expectations, especially after such a long history of satisfaction with our product. Your comfort and satisfaction are very important to us. We understand how frustrating it can be to deal with issues like razor burn and ingrown hairs, especially when you’ve enjoyed a great shave for so long. We appreciate your loyalty and want to ensure that you have the best possible experience. If you're open to it, we would love to learn more about your specific needs so we can assist you in finding a better solution. Please feel free to reach out to us at (800) 445-5388. We’re here to help and take your feedback seriously. Thank you again for your input; it helps us improve our products for all our consumers.

Thank you for your feedback on the Gillette Mach3 Razor. We sincerely apologize for your experience and understand your concerns as a loyal customer. We appreciate your long-standing support and are sorry to hear about the changes to the lubricating strip. Our team continuously works to improve our products, and your comments about the strip feeling "gluey" and the blades not performing as expected are valuable. We will share your feedback with our product development team for review. We kindly encourage you to reach out to our customer support team at 1-800-445-5388 for further assistance with your concern. We're here to help and want to ensure your satisfaction. Thank you for bringing this to our attention!

Thank you for your feedback on the Gillette Mach3 Blade Refills. We're sorry to hear that the new lubricating strip has not met your expectations and has caused you discomfort, including cuts. Your experience is important to us, and we appreciate your loyalty over the years. We will share your comments with our product team for further consideration. If you have any more concerns or need assistance, please reach out to our support team at 1-(800) 445-5388. We're here to help!

Thank you for sharing your feedback with us. We're truly sorry to hear that your experience with the Gillette Mach3 Men's Razor Blade Refills hasn't met your expectations. We understand how disappointing it can be to feel like a product you’ve relied on has changed. Your satisfaction is important to us, and we’d love the opportunity to assist you further. Please reach out to us at (800) 445-5388, and we can help you find a solution or an alternative that better suits your needs. Thank you for being a loyal user, and we hope to hear from you soon!

Thank you for your feedback on the Mach3 Blade Refills! We're thrilled to hear that you find the razors excellent. We understand that packaging can sometimes be challenging to open, and we appreciate your input. Our team is always looking for ways to improve the consumer experience, including packaging design. If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out to us at 1-800-445-5388. We're here to help!

Thank you for sharing your feedback about the Mach3 Blade Refills. We truly appreciate your loyalty to our product since you were 15! We understand how frustrating it can be when a product doesn't meet your expectations, especially when it comes to something as important as shaving. We continuously strive to improve our products, including the lubrication strip, to enhance your shaving experience. Your comments are valuable and will be shared with our product development team for consideration. If you're experiencing issues, we would love to assist you further. Please contact us at (800) 445-5388 so we can help resolve this for you. Thank you again for your input!

We're very sorry to hear that you're not getting as good of a shave. That part is called the lubrication strip, and it has always been there. However, we updated it to include more lubrication, so this isn't normal. If you aren't doing so already, for the best results, use warm water, a pre-shave, and shave against the growth of your hair. We'd like to connect about this and help. Please call us at

We're so very sorry to hear that you're not a fan of this change. We're always looking for ways to improve our users shaving experience, so we enhanced the lubrication on the blade to help it glide more easily over your skin and help protect it. With our safety checks and when using a pre-shave, warm water, and shave with light and gentle strokes, we wouldn't expect a rash to form, so please discontinue using any cartridge you have this experience with. We'd like to make a detailed report to our Safety Team and ensure your feedback about this change is heard. Please call us at 800-445-5388.

At Gillette, we believe every man deserves a high-quality shave, and when reaching for their Mach3 blade, you should look forward to an exceptional clean. We're truly sorry to hear about your most recent shave and that it wasn't up to the quality you have come to know, love, and trust these 20 years. The new strip provides enhanced lubrication, so it should make your shaving routine smoother and protect your skin better, so since you had this experience, and it's not something we expect with our quality and safety checks, we ask that you please discontinue using any blade you had this experience with. If you aren't doing so already, we suggest you cleanse your skin with a gentle scrub and warm water, apply a pre-shave, shave with light and gentle strokes, and shave regularly. This can help prevent ingrown hairs in the future, but we'd like to collect some additional details for our Quality and Safety Teams, and help. Please call us at 800-445-5388.

Your decade of loyalty to Gillette Mach3 is much appreciated, but we're terribly sorry to learn that these blade refills are causing severe burns on your legs. Because your safety is most important to us, please discontinue further use and set the cartridges aside in case we need to retrieve them for a closer inspection. We also want to help make this up to you, and hope you'll call us at your earliest convenience! (800) 445-5388

Firstly, thank you so much for your years of loyalty and support. We're very sorry that you didn't get the high-quality shave you have come to know, love, and trust over the past 10 years with your recent batch. Mach3 Base Cartridge Lubrastrip has been upgraded. The new strip is designed to provide enhanced lubrication and is a darker blue, solid color in appearance. What you've experienced isn't what we expect, and we'd like to learn more and help. Please call us at 800-445-5388.