Oral-B Glide with Scope Outlast Dental Floss Picks - Mint

We are passionate about bringing our consumers the most innovative technology for their oral care needs and have developed our new Cleantech Fiber to be durable enough to remove more plaque and food debris while still being gentle on the gum line. As a regular consumer of our floss, you know that we hold our products to high standards of quality, and for it to be shredding and breaking is not the level of performance that we would expect. Since you have experienced floss fibers getting stuck in your teeth, we would recommend discontinuing the use of the product. We would love the opportunity to learn more about your experience and invite you to give us a call at (800) 566-7252 so we are able to better assist you and collect additional information for our Safety Team.

We're sorry to hear this, Lee, and assure you that we have many quality checks to ensure you get the best from your Glide. We'd like to learn more about your experience to help, as well as share this with our Quality Team. When you have a chance, please get in touch with us at (800) 566-7252.

Thank you for sharing this review, and we're sorry to hear about your recent experience with our Oral-B Glide Scope Outlast Floss Picks. We're always improving materials and ensuring we deliver the best products. As a result, our floss now has a CleanTech fiber that is micro-textured to provide the same benefits you love. Please know our products go through many quality checks to ensure they provide an enhanced flossing experience, and this is not what we'd expect. Your feedback is incredibly valuable to us, and we’ll pass it along to our Quality Team, including that you'd like to see the previous version return. To help you further, we'd like to gather some more information and invite you to call us at (800) 566-7252.

The safety and well-being of our consumers are our top priority, and we are disappointed to hear that you experienced floss shredding with your most recent use of our Oral-B Glide Scope Outlast Picks. All of our products go through extensive testing to ensure their durability and effectiveness, and this is not the level of performance that we would expect. We have designed our new Cleantech Fiber to be as durable as our previous version while offering enhanced cleaning by removing more food debris and plaque. Since the floss is getting stuck between your teeth, we would recommend discontinuing the use of the product, but we would love a chance to learn more about your experience. So we are better able to assist you as well as get some additional information to our Quality and Safety Teams, please feel free to give us a call at (800) 566-7252.

Thank you for sharing this review, and we're sorry to hear about your recent experience with our Oral-B Scope Outlast Floss Picks. We're always improving materials and ensuring we deliver the best products. As a result, our floss now has a CleanTech fiber that is micro-textured to provide the same benefits you love. Please know our products go through many quality checks to ensure they provide an enhanced flossing experience, and this is not what we'd expect. Your feedback is incredibly valuable to us, and we’ll pass it along to our Quality Team. To help you further, we'd like to gather some more information and invite you to call us at (800) 566-7252.

Thank you for sharing this review,Annie, and we're sorry to hear about your recent experience with our Oral-B Glide Scope Outlast Floss Picks. We're always improving materials and ensuring we deliver the best products. As a result, our floss now has a CleanTech fiber that is micro-textured to provide the same benefits you love. Please know our products go through many quality checks to ensure they provide an enhanced flossing experience, and this is not what we'd expect. Your feedback is incredibly valuable to us, and we’ll pass it along to our Quality Team, including that you'd like to see the previous version return. To help you further, we'd like to gather some more information and invite you to call us at (800) 566-7252.

Thank you for leaving this review, Mindy, and we're sorry to hear about your experience with our Oral-B Glide Floss Picks. Our products go through many safety and quality checks and are evaluated to be safe when used as directed. We have updated to a new microtextured floss that is designed to be strong, clean effectively, and be shred resistant, so it's upsetting to hear that our floss was breaking and getting caught in your teeth. Our top priority is your safety, and we recommend that you discontinue using the product. Your feedback is incredibly valuable to us, and we’ll share it with our Safety and Quality Teams, including that you'd like to see the previous version return. To help you further, we'd like to gather some more information and invite you to call us at (800) 566-7252.

We're sorry that you're not finding the floss gliding between your teeth as easily as expected, and have experienced pieces shredding and getting stuck. At Oral-B, we're always striving to ensure that we deliver the best products. Our products undergo many quality checks, and what you've described isn't the experience we'd expect or want you to have when using our Oral-B Glide with Scope Outlast Floss Picks. Your loyalty means a lot, and we'd like to learn more details of your experience to further help. Please give our Oral-B Team a call at 1-800-566-7252 from 9AM -- 6PM EST Monday–Friday, so we can assist you.

We appreciate that you've been a long time fan of Oral-B Floss, and we're sorry you're having a disappointing experience with the floss you just purchased. At Oral-B, we're always improving materials and looking to ensure that we deliver the best products, and our products undergo many quality checks to ensure performance. In order to meet forthcoming regulatory guidelines, we are reformulating our Glide floss. As a result, Oral-B is now using a CleanTech fiber that is micro-textured to provide the same benefits that you love. Your loyalty is appreciated, and we'd like to learn in more detail the reasons you're unhappy with your flossing experience. Please give our Oral-B Team a call at 1-800-566-7252 from 9AM -- 6PM EST Monday–Friday, so we can assist you.

We're sorry that the Oral-B picks you recently purchased don't glid between your teeth like expected, and you've experienced them getting stuck and shredding, Jtw. Our floss products undergo many quality checks, and we try our very best to make sure that each performs to our high standards of care. We appreciate your letting us know this is happening, and we’d like to gather some details to further assist you. Please give our Oral-B Team a call at 1-800-566-7252 from 9AM -- 6PM EST Monday–Friday.

Thank you for sharing this, Sarah, and we're sorry to hear about your recent experience with our Oral-B Glide Scope Outlast Floss Picks. Please know our products go through rigorous safety and quality checks to ensure they provide an enhanced flossing experience and are evaluated to be safe when used as directed. We have updated to a new microtextured floss that is designed to be strong, clean effectively, and be shred resistant, so it's upsetting to hear that our floss was shredding and breaking in between your teeth. Our top priority is your safety, and we recommend that you discontinue using the product. Your feedback is incredibly valuable to us, and we’ll pass it along to our Safety Team. To help you further, we'd like to gather some more information and invite you to call us at (800) 566-7252.

We appreciate your continued loyalty, and thank you for taking the time to leave your review. We’re sorry to hear our Scope Outlast Floss Picks have been shredding, making it more difficult to floss. As you’ve noticed, we’ve transitioned to a CleanTech floss fiber that’s microtextured to provide the same benefits that you love, and we’re disheartened to learn this wasn’t the case. Please know that all our flosses go through many quality checks to ensure they provide the best flossing experience, and we’ll let our team know that you’d like to see the old version become available again. As a recommendation, we suggest giving our Complete Satin Floss a try, as it wasn’t involved in the new fiber change. It has a satin-like texture for comfortable flossing, while also releasing a burst of mint freshness. Your feedback means a great deal to us, and we’d like to gather some more information to further help you and our Quality Team. Please give us a call at (800) 566-7252 to share more.

We appreciate that you've used Oral-B Floss Picks for years, Squeeky. We're sorry you've experiences the floss shredding when using picks from multiple packages. At Oral-B, we're always improving materials and looking to ensure that we deliver the best products, and our products undergo many quality checks to ensure reliable top performance. We take your report seriously, and would like to gather some additional details to further help. Please give our Oral-B Team a call at 1-800-566-7252 from 9AM -- 6PM EST Monday–Friday, so we can assist you.