Oral-B Glide Mint Dental Floss Picks with Long Lasting Scope Flavor - 75 Picks

We're very sorry that you're experiencing the floss picks shredding between your teeth, De. At Oral-B, we're always improving materials and looking to ensure that we deliver the best products. We’ve transitioned to a new microtextured floss fiber that’s still strong and shred resistant, but also soft and gentle on your gums. Our products undergo many quality checks, and what you've described isn't the experience we'd expect or want you to have when using our The Oral-B Glide with Scope Outlast Floss Picks. Your loyalty is appreciated, and we'd like to learn more details of your experience to further help. Please give our Oral-B Team a call at 1-800-566-7252 from 9AM -- 6PM EST Monday–Friday, so we can assist you.

We're very sorry that you've experienced the floss picks shredding, where it takes 2-3 to complete flossing, Emily. At Oral-B, our products undergo many quality checks, and what you've described isn't the experience we'd expect or want you to have when using our The Oral-B Glide with Scope Outlast Floss Picks. Your loyalty is appreciated, and we'd like to learn more details of your experience to further assist you. Please give our Oral-B Team a call at 1-800-566-7252 from 9AM -- 6PM EST Monday–Friday.

We recently reformulated our Oral-B Glide floss to introduce a micro-textured fiber aimed at enhancing cleaning performance while being gentle on gums. However, it’s clear that this change hasn’t met your expectations, and we understand how frustrating that can be, especially if the texture feels flimsy or tears easily. We're aware this is an issue for some consumers and are working to adjust how we make the product so that the product is stronger with less shredding. We continually evaluate how we can improve our products, and feedback from consumers like you is important and valued.

While we're sorry to hear that you haven't had the best experience with our Floss Picks, we appreciate your honest review, Finney. We recently reformulated our Oral-B Glid Floss to introduce a micro-textured fiber aimed at enhancing cleaning performance while being gentle on gums. That being said, we certainly don't expect it to stick or shred. All of our products undergo thorough testing before they find their way to your home, so at this time we do recommend that you discontinue using those picks. While we don't have any current plans to bring back our old picks, we'll let our team know you'd like to see them return. In the meanwhile, our Safety team would like to learn more about your experience so we can try to help further. Please give us a call at 1-800-566-7252 at your earlier convenience.

We recently reformulated our Oral-B Glide floss to introduce a micro-textured fiber aimed at enhancing cleaning performance while being gentle on gums. However, it’s clear that this change hasn’t met your expectations, and I understand how frustrating that can be, especially if the texture feels flimsy or tears easily. We are aware this is an issue for some consumers and are working to adjust how we make the product so that the product is stronger with less shredding. We continually evaluate how we can improve our products, and feedback from consumers like you is important and valued.

We're very sorry to hear you had trouble with your picks! Our flosses go through many quality checks and we try our very best to make sure that each one reaches you in perfect condition, so this isn't something we'd expect. We'd like to learn more about your experience so we can try to help further, so please give us a call at 1-800-566-7252.

We're sorry to hear you aren't enjoying these floss picks. Due to the extensive quality tests these picks have undergone, this definitely isn't the result we expect. Our team would like to hear more. Could you please give us a call when you have a chance? You can reach us at (800) 566-7252.

We're sad to hear you aren't enjoying these floss picks. If you'd like to share more with our team, we invite you to give us a call at (800) 566-7252.

We're sorry to hear you aren't enjoying these floss picks. Due to the extensive quality tests these picks have undergone, this definitely isn't the result we expect. Our team would like to hear more. Could you please give us a call when you have a chance? You can reach us at (800) 566-7252.

We're sorry to hear this. This is not how we expect the product to perform. After hearing from consumers like you, we are aware of the issue and our Product Quality team has identified the cause which will lead to improved product performance.