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Service Design - by Andy Polaine & Lavrans Løvlie & Ben Reason (Paperback)

Name: Service Design - by Andy Polaine & Lavrans Løvlie & Ben Reason (Paperback)
Brand: Rosenfeld Media
SKU: 83062377
Price: 45.59 USD
Availability: InStock

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Details

Highlights

"An easy-to-read introduction to service design, with great examples from one of the world's leading service design agencies.
Author(s): Andy Polaine & Lavrans Løvlie & Ben Reason
216 Pages
Computers + Internet, Web

Description

Book Synopsis

"An easy-to-read introduction to service design, with great examples from one of the world's leading service design agencies. A 'must read' for anyone who wants to become familiar with service design in theory, methods, and practice!" --Prof. Birgit Mager, President, Service Design Network gGmbH

Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.

Specifications

Dimensions (Overall): 9.0 Inches (H) x 6.0 Inches (W) x .5 Inches (D)

Weight: .9 Pounds

Suggested Age: 22 Years and Up

Sub-Genre: Web

Genre: Computers + Internet

Number of Pages: 216

Publisher: Rosenfeld Media

Theme: Design

Format: Paperback

Author: Andy Polaine & Lavrans Løvlie & Ben Reason

Language: English

Street Date: March 13, 2013

TCIN: 83062377

UPC: 9781933820330

Item Number (DPCI): 247-34-0477

Origin: Made in the USA or Imported

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Shipping details

Estimated ship dimensions: 0.5 inches length x 6 inches width x 9 inches height

Estimated ship weight: 0.9 pounds

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Q&A (5)

Q: What age group is this book recommended for?

AI Shopping Assistant - 13 days ago

A: The book is recommended for readers aged 22 years and up.
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Q: What is the main focus of this book?

AI Shopping Assistant - 13 days ago

A: This book focuses on providing practical guidance for designing effective services that meet user needs.
submitted byAI Shopping Assistant - 13 days ago
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Q: What is the genre of this book?

AI Shopping Assistant - 13 days ago

A: The genre is Computers + Internet, specifically within the sub-genre of Web design.
submitted byAI Shopping Assistant - 13 days ago
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Q: What kind of examples does the book include?

AI Shopping Assistant - 13 days ago

A: It includes great examples from a leading service design agency to illustrate key concepts.
submitted byAI Shopping Assistant - 13 days ago
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