Olay Regenerist Vitamin C + Peptide 24 Face Moisturizer - SPF 30 - 1.7oz: For Normal, Oily & Combination Skin, Citrus Scent, Lotion Form

Thank you for sharing your experience with our Olay Vitamin C Brightening Facial Moisturizer with Sunscreen SPF 30. We want all of our consumers to have a positive experience when using our products, so to hear that this has happened is a disappointment. Please know that we are sharing this information with our Health and Safety Team along with the rest of our Olay Team. While all of our ingredients have been thoroughly tested for their safety and effectiveness when used as directed, we do recognize that some consumers may have certain sensitivities that make it difficult for them to use a particular ingredient or formulation. We recommend that you discontinue the use of this product, and we invite you to contact us for further assistance. At your earliest convenience, please give us a call at (800) 285-5170 or send us an email through the Contact Us page on our website.

Thanks for taking the time to share your experience with our Olay Vitamin C Lightweight Moisturizer. We are so sorry to hear that the product seemed to leave your skin dry and would love to offer our help. We want our consumers to witness a positive change in the use of our products. Please know that this is far from the experience we had in mind, and we will be sharing this information with our Quality Assurance Team and the rest of our Olay Team. This problem is usually an indicator that you require a product with a higher level of moisturization. We recommend that you try our Microsculpting cream. This is Olay's most hydrating formula and instantly hydrates to visibly firm skin, delivering powerful ingredients deep into the skin's surface. We would love to learn more about what happened and to be of further assistance to you. Please give us a call at (800) 285-5170 or send us an email through our Contact Us page located on our website.

We appreciate your feedback on our Olay Regenerist Vitamin C + Peptide24 Hydrating Moisturizer with SPF 30. We're disappointed in hearing that the product's scent is too strong for you. When we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that scent preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. If there's more you'd like to share, please give us a call at (800) 285-5170 or email us through our Contact Us Page so we can further assist you.

Thank you for providing this information pertaining to our Olay Regenerist Vitamin C + Peptide24 Hydrating Moisturizer with SPF 30. We're deeply sorry to hear that your skin burned and that you are swollen. This isn’t the experience we want you to have, and we understand that this can be very frustrating. We want all of our consumers to notice a positive difference from using one of our products, so your report is disappointing. I’m glad you let us know, and you can be assured we shared your comments with our Health & Safety Team and with the rest of our Olay Team. We want to assure you, we thoroughly evaluate our products to be safe when used as directed, and we maintain an ongoing monitoring program for quality and safety. As such, we take your report very seriously and appreciate that you took the time to get in touch. While all our ingredients are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven’t already, we recommend you discontinue using the product. We do ask that you save any remaining unused product and packaging for 2 weeks in case we need more information. When you have the time, we'd like to hear more from you so please give us a call at (800) 285-5170 or email us through our Contact Us Page.

Thank you for sharing this information about your encounter with our Olay Regenerist Vitamin C + Peptide 24 Face Moisturizer. We’re very sorry that you experienced a red face and burns. Be assured we’re reporting this to both our Safety Team and the rest of our Olay Team. We understand how upsetting something like this can be. Please know, safety is our top priority. While all our ingredients are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven’t already, we recommend you discontinue using the product. Also, if needed, you can find the ingredients listed on the product container or smartlabel.org. Because we want to ensure your comments get the attention they deserve, we’d like to collect some additional information. Please contact us at (800) 285-5170 or send an email through our Contact Us page.