Retro Portable AM/FM Bluetooth Radio Cream - Hearth & Hand™ with Magnolia

A: Hello Patti T, Thank you for reaching out! Obviously the length of time between charges will depend on the amount of use, which is why there was no definite length of time named in the user manual. I know that in my personal experience with a similar Hearth & Hand with Magnolia radio a full charge lasts about 6 weeks, but I only use this radio for a few hours 1-3 times a week. Our Engineering Team stated that in their testing they found that if the radio is not turned on at all, then the battery charge will last about 8 months. However for playing sound, since each user's habits are different, the team based their testing on playing pink noise continuously with the volume set to 50%, and the charge lasted about 8 hours. We hope this additional information helps. Thank you! And have a great week!

A: Hi Patti T - Thank you for your interest in the Retro Portable AM/FM Bluetooth Radio. It is a 18650 Lithium battery. Typically the radio can be fully charged in about 3 hours. We hope this information helps, but if you need further assistance please email our Tech Support team at support@ttinno.com. Happy shopping! - Emma

A: Hello Licha, Thank you for reaching out with this great question! Our Hearth & Hand Retro Radio is rechargeable, and comes with the required charging cable. The battery cannot be accessed or replaced. Typically the radio can be fully charged in about 3 hours. We hope this information helps, but if you need further assistance please email our Tech Support team at support@ttinno.com. Thank you and have a fabulous week!

A: Hello Paula, Thank you for your review and feedback! We wanted to reach out with a few troubleshooting tips. If you find that the radio AM/FM volume seems much louder than the volume you get when you play music via Bluetooth, then it is likely that the volume on your device that you are sending the music through is turned down. The volume on your device may be turned all the way up, but then when you Bluetooth connect it to the radio it can auto adjust to a lower volume setting. We suggest connecting the radio to your device via Bluetooth, then adjusting the volume on your device all the way up, and then using the radio volume knob to adjust the volume. This should get you the maximum volume output available. If you still find the volume to be significantly quieter when listening to Bluetooth versus the AM/FM radio then we would suggest exchanging the product as it may be defective. If you need further assistance feel free to email our Tech Support Team at support@ttinno.com. Thank you for choosing Hearth & Hand with Magnolia and have a great day!