A: Hi. This is Janet from SIMPLE Mobile. Unfortunately, our data plan is not compatible with your Mobile Hotspot device. Our data plans and services will only work when used with our branded devices (SIMPLE Mobile Moxee Mobile Hotspot). Have a nice day!
A: Hi, dave! Regarding your question about the SIMPLE MOBILE Mobile Hotspot 40GB Data 30 Day Plan (EMAIL DELIVERY) - $49.99: As there are multiple models of Inseego hot spots I'd recommend checking compatibility with Simple Mobile at 1 (877) 878-7908. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
A: Hi. This is Arianne from SIMPLE Mobile. Yes, you need to keep your account active. Thank you.
A: Hi. This is Cristy from SIMPLE Mobile. The 30 days will start at the time of activating the device or redeeming the plan. Your service will operate only after you have purchased and redeemed a plan and so long as you have service days left on your plan cycle. All Plans are on a 30-day cycle. Thank you.
A: Hi. This is Cristy from SIMPLE Mobile. Yes, as long as your iPhone is compatible with our network. To use SIMPLE Mobile Service, you must first purchase and activate a SIMPLE Mobile SIM Kit that can be used to activate your compatible phone under the Keep Your Own Phone program. To activate your phone, you must also purchase and redeem a SIMPLE Mobile wireless plan. You will need to get any of the available Truly Unlimited Plans since these contain hotspot data allotment. To check if your phone is compatible with our network, you can text the word BYOP to 611611. Thank you.
A: Hi, Guest! Regarding your question about the SIMPLE MOBILE Mobile Hotspot 40GB Data 30 Day Plan (EMAIL DELIVERY) - $49.99: If your currently a Tracfone customer I would recommend purchasing Tracfone reload cards to ensure compatibility. If you have any further questions, please don't hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
A: Hi, Guest! Regarding your question about the SIMPLE MOBILE Mobile Hotspot 40GB Data 30 Day Plan (EMAIL DELIVERY) - $49.99: I would recommend purchasing Tracfone branded reload cards if you are a current Tracfone customer. If you have any further questions, please don't hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
A: Hi. This is Katrina from SIMPLE Mobile. You will receive a different email that has the service PIN of the plan you purchased.
A: Hi. This is Katrina from SIMPLE Mobile. Your data speed will be reduced to as low as 2G. Thank you!
A: Hi, Jaminback! Regarding your question about the SIMPLE MOBILE Mobile Hotspot 40GB Data 30 Day Plan (EMAIL DELIVERY) - $49.99: You will receive the PIN in the email after purchase. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
A: Hi. This is Katrina from SIMPLE Mobile. Unfortunately, this plan only works with SIMPLE Mobile hotspot devices.