Tile by Life360 Mate 2-Pack: Bluetooth Wireless Trackers for Apple & Android Devices

A: Hi LR, There is no subscription required to use any of the Tile products. Thanks,

A: Hi AB, thanks for reaching out about Tile by Life360 Mate 2-Pack. The Tile Mate has a range of up to 350 feet. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi AB, the Tile Mate has a Bluetooth range of up to 350 feet. Once outside of that Bluetooth range, the device relies on the Tile/Life360 network to track your items globally. Thanks,

A: Hi MannyO, the Tile Mate has a Bluetooth range of up to 350 feet. Once outside of that Bluetooth range, the device relies on the Tile/Life360 network to track your items globally. Thanks,

A: Hi MannyO, thanks for reaching out about Tile by Life360 Mate 2-Pack. Tile does not have real-time location monitoring such as GPS. Your Tile uses Bluetooth technology to make a connection with the Tile app on your device. It works within a certain range (100-500 feet) and is best reserved for items such as a wallet, pet leash, luggage, or keys. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi Mr bk, thanks for reaching out about the Tile by Life360 Mate 2-Pack. Yes, the Tile by Life360 Mate 2-Pack are compatible with Android phones. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7 am-11 pm CST.

A: Hi Mr bk, All Tile products are compatible with both Android & iOS phones. All of the information lives in the same app so that all smartphone users have access. Thanks,

A: How does the life360 network work? I assume that is a paid monthly service but will that give you any extended range?? Sorry but never used Life360 so I am new and curious

A: Hi Hello Today, the Tile Mate can be placed in your truck.The Tile Mate will use either Bluetooth range or the Tile/Life360 network to track your item's location. Thanks,

A: Hi Veronicad1, The Tile by Life360 Mate comes with a non-replaceable battery that lasts up to 3 years. The Tile Mate can be recycled after that. The Tile by Life360 Pro comes with a replaceable battery and is also sold at Target. Thanks,

A: Hi Kee, thanks for reaching out about Tile by Life360 Mate 2-Pack: Bluetooth Wireless Trackers for Apple & Android Devices. For the Tile by Life360 Mate 2-Pack, whether you can change the battery depends on the specific model year of the Tile Mate. Tile has released various versions over the years, and some have replaceable batteries while others have sealed, non-replaceable batteries. Important Distinction: Older Tile Mate models (e.g., 2018, 2020): These versions do have a replaceable battery. Newer Tile Mate models (e.g., 2022 and later): These models do not have a user-replaceable battery. They are designed to last for up to 3 years, and then you typically replace the entire Tile. Assuming you have a Tile Mate with a replaceable battery (like the 2018 or 2020 version), here's how you generally change it: Battery Type: The Tile Mate (2018 and 2020 models) uses a CR1632 coin cell battery. Steps to Change the Battery: Locate the Battery Door: On the Tile Mate, look for a small groove or seam on the side or back of the tracker. This is typically where the battery compartment is located. Open the Battery Door: Slide: On some models, you might apply a little pressure and slide the battery door off with your thumb. Twist: On other models, you might need to insert a small, flat object like a coin or a precision screwdriver into the groove and gently twist it counter-clockwise to open the compartment. Remove the Old Battery: Once the door is open, you'll see the old coin cell battery. Use a small, non-metallic tool (like a paperclip or a small plastic pry tool) to carefully pop out the old battery. Insert the New Battery: Take your new CR1632 battery. Ensure the positive (+) side of the battery is facing up when you insert it into the compartment. Close the Battery Door: Carefully align the battery door and slide or twist it back into place until it clicks securely. Make sure it's completely sealed to maintain the Tile's functionality and water resistance. After Replacing the Battery: Open the Tile or Life360 App: The app should automatically detect the new battery and update the Tile's status. Test the Tile: In the app, tap on the Tile you just replaced the battery in, and then tap "Find" to make it ring. This confirms that the new battery is working and the Tile is connected. If your Tile Mate is a newer model (2022 or later) and has a non-replaceable battery: You won't be able to open it easily without damaging the device. In this case, when the battery dies (typically after about 3 years), you'll need to purchase a new Tile. Tile often offers a "ReTile" program that provides discounts on new Tiles for existing users. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.