A:Â This plan clearly says 8 GB carryover data. Why do you say it doesn't include data?
A:Â Hi. This is Jomarey from TracFone Wireless. Unfortunately, as this plan only includes talk and text, it cannot be used to add an additional 8GB of data. You can add another plan with a data allotment or buy a data add-on if you wish to add more data to your device. For further assistance, please chat with us via this link https://www.tracfone.com/support/contact-us or contact our Customer Care Center. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
A:Â Hi. This is Franz from TracFone Wireless. Yes, the data you had from the $20 plan will carry over. To further assist you with this issue, please chat with us via this link https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
A:Â Hi this is Joel from TracFone Wireless. If that phone is carrier locked then I am so sorry you cannot used it on Tracfone service. In addition, we will no longer support T-mobile branded phones. For further assistance, please chat with us via this link https://www.tracfone.com/support/contact-us or contact our Customer Care Center. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
A:Â Hello. This is Lea from TracFone Wireless. Yes. The unlimited plan will work on the phone. Thanks.
A:Â Hi. This is Franz from TracFone Wireless. Yes, you can. Thank you.
A:Â Hi. This is Arianne from TracFone Wireless. Your unused minutes, texts and data will carryover and will not expire as long as any Tracfone service plan is active and in use within any six-month period.
A:Â Hi. This is Lea from Tracfone Wireless. We have already been acquired by Verizon. Thank you.
A:Â Hi. This is Arianne from TracFone Wireless. It is 24GB for the entire year. For further assistance, feel free to chat with us at https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the word HELP and send it to 611611. Thank you.
A:Â Hi. This is Wendy from TracFone Wireless. We're so sorry that our service did not meet your expectations. Unfortunately, we do not offer hotspot service. Should you have any other concerns, just feel free to contact us. You can copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.