Disney Frozen 2 Deluxe Elsa the Snow Queen Styling Head 17pc
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WARNING: choking hazard - small parts. Not for children under 3 yrs.
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Guests are saying
The Disney Frozen Elsa Deluxe Styling Head is a popular toy among young fans of Frozen, offering a variety of accessories for creative hair styling. While many guests appreciate the joy it brings to their children, there are significant concerns about the hair quality, which tends to tangle and fall out easily, making it difficult to style.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.7 out of 5 stars with 260 reviews
broad age appeal: 2.8 out of 5
quality: 1.83 out of 5
value: 1.85 out of 5
19% would recommend
63 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
26 March, 2026Verified purchase
Waste.
Don’t bother with this. The hair is not brushable. You can not de tangle it out of the packaging, let alone style it in any way. The only good part was that it was a very easy return when the staff member saw how awful the quality was.
1 out of 5 stars
Thumbs down graphic, would not recommend
3 March, 2026Verified purchase
What a letdown!
is only a quarter of the quality I expected it to be. The hair is sparse, hard to brush, definitely hard to style, despite this being the goal of the entire toy. The color change clips are not secured, fell apart immediately and were unusable after the first 5 minutes. The bust is a nice size for little hands, but the hair is too short to do full braiding styles, and the storage compartments for the accessories are much too small. I wish I could return this but my daughter has already seen it so there's no going back!
1 reply from Just Play team - 27 days ago
Hi! We’re sorry to hear about your experience with Disney Frozen 2 Deluxe Elsa the Snow Queen Styling Head. We always appreciate customer feedback.
1 out of 5 stars
Thumbs down graphic, would not recommend
6 January, 2026
Cute idea, terrible quality
So disappointing. What’s the point of making a styling head with hair that can’t be styled? Hair immediately gets matted and tangled if you do anything with it. Really not possible to do any of the styles shown. Straight to landfill kind of toy.
1 reply from Just Play team - 26 days ago
Hi! We’re sorry to hear about your experience with Disney Frozen 2 Deluxe Elsa the Snow Queen Styling Head. We always appreciate customer feedback.
5 out of 5 stars
Thumbs up graphic, would recommend
28 December, 2025Verified purchase
(no review title)
my granddaughter loves it
1 out of 5 stars
Thumbs down graphic, would not recommend
25 December, 2025Verified purchase
(no review title)
So cheap !! Hair falls out badly. Can’t even brush through it. For the price, they should have atleast put better hair on it.
1 reply from Just Play team - 27 days ago
Hi! We’re sorry to hear about your experience with Disney Frozen 2 Deluxe Elsa the Snow Queen Styling Head. We always appreciate customer feedback.
3 out of 5 stars
Thumbs down graphic, would not recommend
5 December, 2025Verified purchase
Not super functional
It is very light which makes it hard for a kid to do anything with the hair without it sliding around. You’d need to attach for a surface for this to be fully utilized. The clips are quite cheap and easily break. Way over priced.
1 reply from Just Play team - 27 days ago
Hi! We’re sorry to hear about your experience with Disney Frozen 2 Deluxe Elsa the Snow Queen Styling Head. We always appreciate customer feedback.
1 out of 5 stars
Thumbs down graphic, would not recommend
2 September, 2025Verified purchase
Waste of money
Cheap item. Can’t brush the hair. My daughter was over this instantly. All the accessories are too small and flimsy. Don’t waste your money. Looks like a cute gift but it’s a total waste.
1 reply from Just Play team - 7 months ago
Hi! We’re sorry to hear about your experience with Disney Frozen 2 Deluxe Elsa the Snow Queen Styling Head. We always appreciate customer feedback.
1 out of 5 stars
Thumbs down graphic, would not recommend
12 December, 2024Verified purchase
Dont buy
Horrible hair on this doll head. If it’s not a completely unworkable mess, it’s falling out from my kid trying to brush it.
1 reply from Just Play team - 1 year ago
Hi Josie! We’re sorry to hear about your experience with the Disney Frozen 2 Deluxe Elsa the Snow Queen Styling Head. We always appreciate customer feedback.
5 out of 5 stars
Thumbs up graphic, would recommend
25 November, 2024Verified purchase
Beauty fun for girls
Hours of fun for my granddaughter.
1 out of 5 stars
Thumbs down graphic, would not recommend
28 September, 2024
Bad - not worth the miney
The quality of the hair is so bad I can’t even believe that they actually put this out.
1 reply from Just Play team - 1 year ago
Hi! We’re sorry to hear about your experience with the Disney Frozen 2 Deluxe Elsa the Snow Queen Styling Head. We always appreciate customer feedback.
1 out of 5 stars
Thumbs down graphic, would not recommend
16 September, 2024
Low quality
The whole point of the toy is to play with the hair but the hair is completely unworkable straight out of the box. The worst quality doll hair I have ever seen. My daughter begged for this toy for weeks and it’s sad to watch her hardly be able to play with it.
1 reply from Just Play team - 2 years ago
Hi Hannah! We’re sorry to hear about your experience with the Disney Frozen 2 Deluxe Elsa Styling Head. If you have any questions, please contact our Customer Service department directly at 1-800-317-3245 or CustomerService@justplayproducts.com.
1 out of 5 stars
15 September, 2024
Hair is cr*p
I should have read the reviews first.
1 reply from Just Play team - 2 years ago
Hi Buddy! We’re sorry to hear about your experience with the Disney Frozen 2 Deluxe Elsa Styling Head. We always appreciate customer feedback.
1 out of 5 stars
Thumbs down graphic, would not recommend
24 August, 2024Verified purchase
Frozen Head Headache
This was a horrible purchase for my granddaughter. The hair was so tangled and came out in globs every time she tried to brush it. She was extremely frustrated and I returned the item 30 minutes after she opened it! Do not recommend. .
1 reply from Just Play team - 2 years ago
Hi Marg! We’re sorry to hear about your experience with the Frozen 2 Deluxe Elsa the Snow Queen Styling Head. If you have any questions, please contact our Customer Service department directly at 1-800-317-3245 or CustomerService@justplayproducts.com.
1 out of 5 stars
Thumbs down graphic, would not recommend
25 May, 2024
Super dissapointed
The whole point of this toy is to play with the hair and style it, well the hair is not even brushable, it’s not soft nor anywhere near hair, this is the worst 35 dollars I’ve spent on a toy, I’m literally contemplating calling the company, this is awful. How can you make a toy for little girls that doesn’t even work. Please take this toy off of your shelves
1 reply from Just Play team - 2 years ago
Hi! We’re sorry to hear about your experience with Disney Frozen 2 Deluxe the Snow Queen Styling Head. We always appreciate customer feedback.
1 out of 5 stars
Thumbs down graphic, would not recommend
3 March, 2024Verified purchase
Terrible
The quality of this is horrible. The hair is such that you cannot even brush it and if you try to untangle it, it just falls out.
1 reply from Just Play team - 2 years ago
Hi Kensie205. Thank you for sharing your experience with the Disney Frozen 2 Deluxe Elsa the Snow Queen Styling Head. We always appreciate customer feedback.
1 out of 5 stars
Thumbs down graphic, would not recommend
1 March, 2024
Don't waste your money!
This thing is such a waste of money. The hair is impossible for a 6 year old to play with and it’s all falling out. I keep finding clumps of it all over the house. Very cheap and not worth the price.
1 reply from Just Play team - 2 years ago
Hi Jesvsworld. Thank you for sharing your experience with the Disney Frozen 2 Deluxe Elsa the Snow Queen Styling Head. We always appreciate customer feedback.
5 out of 5 stars
Thumbs up graphic, would recommend
25 February, 2024Verified purchase
Fantastic
This was a birthday gift for my 4 year old great niece. She LOVED it! She was ecstatic when she opened it and played with nothing else for the entire afternoon!
1 out of 5 stars
Thumbs down graphic, would not recommend
4 February, 2024
DO NOT BUY
Tangled hair CANNOT BRUSH waste of money
1 reply from Just Play team - 2 years ago
Hi! We’re sorry to hear about your experience with the Disney Frozen 2 Deluxe Elsa the Snow Queen Styling Head. Please contact our Customer Service department directly at 1-800-317-3245 or CustomerService@justplayproducts.com.
1 out of 5 stars
Thumbs down graphic, would not recommend
3 February, 2024Verified purchase
Very Bad Hair Quality
The hair quality on this is very bad. It was tangled out of the box and we could never run a brush through it. Had to return. Suggest ordering a mannaquin head off of Amazon for the same price.
1 reply from Just Play team - 2 years ago
Hi! Thank you for reaching out. Please contact our Customer Service department directly at 1-800-317-3245 or CustomerService@justplayproducts.com for assistance. We would be happy to help resolve your issue!
1 out of 5 stars
Thumbs down graphic, would not recommend
22 January, 2024Verified purchase
Tangled
TANGLED! Was never able to pass the brush through her hair. Not even immediately after unboxing and prior to allowing my daughter to use it. Looks like tumbleweed now.
1 reply from Just Play team - 2 years ago
Hi Erica. Thank you for sharing your experience with the Disney Frozen 2 Deluxe Elsa the Snow Queen Styling Head. Thank you for bringing this to our attention. We are working to improve the quality going forward. We always appreciate customer feedback.