Zojirushi 16oz Flip-and-Go Stainless Steel Travel Mug SM-QHE48 - Teal: Hot & Cold, Portable Drinkware
$27.99 was $39.99
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Guests are saying
The Zojirushi Flip and Go Stainless Mug is highly praised for its ability to keep beverages hot or cold for extended periods. Guests appreciate its stylish design, ease of use, and durability. The mug's flip handle and secure lid make it convenient for travel and daily use. However, some guests noted issues with the handle's durability and the complexity of cleaning.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.8 out of 5 stars with 298 reviews
5 out of 5 stars
27 February, 2026
originally posted on zojirushi.com
Great bottle!!
This bottle has the best insulation ever. Keeps my tea hot for hours and hours, all day. I like that this bottle has a handle too.
5 out of 5 stars
11 February, 2026
originally posted on zojirushi.com
Another solid travel mug from Zojirushi.
Another solid travel mug from Zojirushi. My wife loves the color, and the handle comes in quite handy when you're lugging things and your hands are full. Solid construction, leakproof, great cup. We need to get another one!
5 out of 5 stars
15 January, 2026
originally posted on zojirushi.com
Great Handle
Great design! Easy for favorite beverages on the go. Perfect size. Love the handle and feel.
5 out of 5 stars
26 November, 2025
originally posted on zojirushi.com
Love These
I own 3 Zojirushi thermoses. They are amazing. Ice stays frozen all day, hot drinks stay boiling hot all day and they are lightweight. They never leak because the cap locks closed and your drinking location is sealed so it doesn't get dirty.
5 out of 5 stars
9 November, 2025
originally posted on zojirushi.com
Excellent Choice
This is working well. I had a smaller water bottle (without a handle) and liked it so I tried this one. I thought the handle might be in the way but it is not at all a problem. It works well, does not leak, is relatively easy to clean), holds enough to be worthwhile, and the handle is convenient. I would recommend this product.
3 out of 5 stars
13 June, 2025
originally posted on zojirushi.com
A Disappointing Beauty
I read reviews and recommendations and decided it was finally time to invest in a deluxe thermal mug. The Flip-and-Go Mug is a beautifully crafted item with perfect finishes, and it keeps liquids hot or cold just as promised. Comes apart allowing every nook and cranny to be thoroughly cleaned. My disappointments began with the color being very ‘rose pink’ not ‘hibiscus red’ (I’m getting over it). After finding out the expense to return it, I kept it. Upon using it, I found my nose hits the lid gasket when drinking. Worse still, when drinking hot coffee (my entire reason for buying it) is a dangerous proposition. The mouthpiece doesn’t allow safe modulation of the flow of coffee, like sipping out of a mug. The piping hot liquid shoots straight out of the port. Using your upper lip to sip or slow the flow doesn’t work. Even for drinking water, it is NOT a fun mug to drink from, the mouthpiece is just too awkward. I would recommend their products because of the craftsmanship, just not this particular one because of shortcomings of the design.
1 reply from Zojirushi Customer Support team - 10 months ago
Thank you for sharing your experience with your mug. We’re sorry to hear that this model didn’t meet your expectations. One tip that may help: placing your index finger just under the lid while drinking can help the lid flip back fully and avoid contact with your nose. We truly appreciate your support and feedback. If you have any concerns or need further assistance, please feel free to contact our Customer Service team at support@zojirushi.com or 1-800-733-6270 (Monday–Friday, 8 AM to 5 PM PST).
4 out of 5 stars
11 May, 2025
originally posted on zojirushi.com
attachment
Would really like to have a flip and go attachment for my older Zojirushi mugs
3 out of 5 stars
11 May, 2025
originally posted on zojirushi.com
Very good - just don't drop it.
I liked it very well until I dropped it (less than four feet onto a hard floor) and watch the lid smash into many pieces. As long as you don't break it like I did, it'll keep your beverage cold or hot--which Zojirushi does really, really well. Am really disappointed they didn't try to make it a little more durable.
5 out of 5 stars
10 May, 2025
originally posted on zojirushi.com
Excellent thermos
Excellent thermos for both hot and cold beverage. It keeps the liquid cold or hot for a very long time. The lid is easy to use and leak free.
5 out of 5 stars
29 April, 2025
originally posted on zojirushi.com
Best insulated mugs on the market.
These are the best insulated mugs on the market. I love the flip and go handles and the locking caps -- NO SPILLS EVER!
5 out of 5 stars
20 April, 2025
originally posted on zojirushi.com
Finally, they put a handle on it!
Kept my sport drink cold through my round. Perfectly fit my needs. I bought this because of the handle, which was the one thing needed for my original Zojirushi, which I’ve had and used for over 10 years. Best part of this container is its light weight, so much better than other brands out there. Read other reviews that said the cap hit their nose when drinking, this is not an issue for me. Love the purple color with a bit of sheen to it, very pretty. Hope this one last as long as my last two. Highly recommend.
5 out of 5 stars
18 April, 2025
originally posted on zojirushi.com
Excellent watertight
This is my favorite insulated bottle. I have all sorts, but this one is my favorite. So I ordered a second one! It fits well into my hands, is easy to carry when my hands are full. I can use it for both hot and cold. If I use ice, there will still be ice 12 hours later. And it's truly water tight. I've dropped it, had it tip over, and it never leaks.
5 out of 5 stars
14 August, 2024
originally posted on zojirushi.com
More than just a water bottle.
Holds more than expected, maintains temperature, rugged, easy to use, convenient shape, and striking design.
5 out of 5 stars
25 July, 2024
originally posted on zojirushi.com
Love these bottles
We've purchased several over the years, replacing them when they get beat up. Love the locking top - doesn't leak in my bag.
3 out of 5 stars
17 July, 2024
originally posted on zojirushi.com
Small but mighty
Pros: keeps hot liquids hot or cold liquids cold, easy to clean, seals tight, soft color Cons: opening is very small for the 16oz. It will barely fit a medium spoon. I put cocoa in my coffee and it's difficult to get the entire spoonful into that narrow opening. Also the flip handle can't come off. I was hoping to take it off, I didn't want one but it is secured on. For the small size, the handle isn't necessary for me. Next time I'll buy the 20oz.
5 out of 5 stars
14 July, 2024
originally posted on zojirushi.com
Perfection
Just a perfect insulated mug. Unlike others I’ve tried it keeps my tea piping hot even overnight. I love the stainless steel interior. It’s easy to take apart for cleaning and the teal color is gorgeous. I love the finish too. Handle is a useful bonus that tucks back out of the way. I love Zojirushi products for their quality. I also have the rice cooker and the hot pot. I bought this to replace another Zojirushi mug so I would have 2.
5 out of 5 stars
11 June, 2024
originally posted on zojirushi.com
Amazing
This is my second mug - Literally keeps my coffee hot ALL DAY LONG. Absolutely love it. (I have Zojirushi's bread maker, rice maker as well. Cannot say enough wonderful things about them!
5 out of 5 stars
5 June, 2024
originally posted on zojirushi.com
Love these mugs
I Love these mugs. This is my 2nd. Keeps cold, cold and hot, hot for hours.
5 out of 5 stars
19 April, 2024
originally posted on zojirushi.com
Awesome coffee mug!!
Love it keeps my coffee and water warm! The stainless steel inner bottle is so easy to clean!!
5 out of 5 stars
9 April, 2024
originally posted on zojirushi.com
Best containers
I have many of their products. Amazing. Keep food , liquids hot or cold forever. Makes great gifts