Philips Norelco Series 9500 Wet & Dry Men's Rechargeable Electric Shaver - S9985/84
$239.99
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- $199.99reg $269.99 Sale4.5 out of 5 stars with 1057 ratings
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Guests are saying
The electric shaver has received mixed feedback from guests, with many praising its close shave and ease of use, while others express disappointment in its performance compared to traditional razors. Key features include a cleaning pod, pressure guidance, and a comfortable grip. Guests appreciate the quick charging and battery life, making it a convenient option for daily use. However, some have noted issues with hair retention and the need for better design in certain areas.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.5 out of 5 stars with 1067 reviews
ease of use: 5 out of 5
quality: 4.25 out of 5
value: 4 out of 5
75% would recommend
4 recommendations
1 out of 5 stars
14 October, 2026
originally posted on philips.com
Far too expensive for what you get
[This review was collected as part of a promotion.] It does not give me a close shave. Very disappointing.
5 out of 5 stars
13 October, 2026
originally posted on philips.com
Shaver
Ergonomically well designed, light weight. Cuts close but take time switching from a safety razor.
1 out of 5 stars
11 October, 2026
originally posted on philips.com
(no review title)
Unfortunately, I can't be satisfied at all because it cuts and bleeds in my neck area, so I can't recommend it. Maybe I got a defective device.
1 reply from Philips Consumer Care team - 5 days ago
Hello and thank you for your rating and review regarding our XP9200 device. We would like to thank you also in advance for devoting the time and effort to prepare this feedback, as your personal experience with our products really matters. In order to achieve the best shaving experience you must use the device in a circular motion for the blades to reach maximum cutting efficiency. Also trying a wet or dry shave can alter the experience immensely.If you continue to face issues our support team would be glad to assist you. As a result, we recommend you contact us via our social media such as Facebook, Instagram, X or via our official website where you will find more contact options available. Kind Regards,
5 out of 5 stars
10 October, 2026
originally posted on philips.com
Love it
It’s very easy to use and the first electric shaver I’ve owned that actually has a close shave. Love the Groom Tribe app for the feedback.
5 out of 5 stars
6 October, 2026
originally posted on philips.com
Fabulous
I have been shaving with an electric razor for 54 years. This razor by far has the smoothest shave i have ever had from an electric razor
5 out of 5 stars
3 October, 2026
originally posted on philips.com
A great shaver!
Great smooth shave in just a few minutes. No irritation. Easy to clean and keep fresh. A great shaver!
5 out of 5 stars
30 September, 2026
originally posted on philips.com
Good product for great price
Great device, smooth and perfect shaving. I have used it for 3 months, and I have no complaints.
5 out of 5 stars
27 September, 2026
originally posted on philips.com
Ca rase en batarnak!
Ca me rase 2 fois plus rapidement que mon ancien, no cap!! Je recommande fortement
3 out of 5 stars
27 September, 2026
originally posted on philips.com
Not so good
After years wet shaving I thought it worth trying an electric shaver, mainly because of travel. Unfortunately the invested has disappointed, it is just not a close shave, leaving my skin less than smooth.
1 reply from Philips Consumer Care team - 19 days ago
Hello and thank you for your rating and review regarding our XP9201 device. We would like to thank you also in advance for devoting the time and effort to prepare this feedback, as your personal experience with our products really matters. In order to achieve the best quality shave you need to use the device in a circular motion for the blades to reach maximum efficiency, also trying a wet or dry shave may alter the end result due to hair composition and skin. As a result, we recommend you contact us via our social media such as Facebook, Instagram, X or via our official website where you will find more contact options available. Kind Regards,
5 out of 5 stars
23 September, 2026
originally posted on philips.com
Good guide to help you shave better.
[This review was collected as part of a promotion.] one guided pass and you've the best shave you can get from an electric shaver.
5 out of 5 stars
23 August, 2026
originally posted on philips.com
A great electric shaver!
[This review was collected as part of a promotion.] Have owned numerous Norelco shavers but trhis I9000 XP9203/81 is by far the best yet giving me clean close shaves everyday!
3 out of 5 stars
17 August, 2026
originally posted on philips.com
Not as expected
[This review was collected as part of a promotion.] I was very excited about this razor; however the shave did not live up to what it was supposed to do. In short, I didn’t feel I got a close, clean shave.
5 out of 5 stars
16 August, 2026
originally posted on philips.com
Excellent 👍
Smart razor very smooth to skin charged fast cleans quickly well better then all the other electric razors on the market 5 star
5 out of 5 stars
16 August, 2026
originally posted on philips.com
(no review title)
[This review was collected as part of a promotion.] Works great, best razor I have ever owned, does a great job and like the cleaner !!!
4 out of 5 stars
15 August, 2026
originally posted on philips.com
(no review title)
[This review was collected as part of a promotion.] I really like this razor. The one issue I have is that it doesn’t seal the shavings in the head. It is constantly falling on to my shirts. It looks like dandruff.
5 out of 5 stars
13 August, 2026
originally posted on philips.com
(no review title)
[This review was collected as part of a promotion.] No Problems with the shaver easy to maneuver. Close shave.
5 out of 5 stars
11 August, 2026
originally posted on philips.com
Lots of tech improvements
This shaver is an improvement over my previous Philips shaver. Shaves closer with no pulling. I had almost given up on Philips. Have owned nothing but Philips for over 65 years. I got a sale but surprised by the increase of price. On last shaver, found replacement cutters poor quality even though purchased from Philips.
2 out of 5 stars
11 August, 2026
originally posted on philips.com
Okay, not great
[This review was collected as part of a promotion.] Shaver is okay in some areas but it cuts and pinches my neck/throat area pretty badly. If I don’t pull my skin very tight it will cut me.
1 reply from Philips Consumer Care team - 2 months ago
Hello! We are sorry to hear about your experience and thank you for bringing this to our attention. We would like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we are here to help. We hope to speak to you soon! Best regards, Philips Consumer Care
5 out of 5 stars
9 August, 2026
originally posted on philips.com
Great clean shave every day!
A great shave every day! I found the app useful in helping with pressure and technique while shaving. My last razor was a different style and I was not familiar with this new razor.
4 out of 5 stars
2 August, 2026
originally posted on philips.com
Good product, close shave.
Product good while shaving, a little difficult to adjust to the force and movement lights.