Sharpie S-Gel 2pk Black Ink Gel Pens 0.7mm Medium Tip - Gold Metal Barrel: Metallic Sharpie, Retractable, Contoured Grip

Hello. Thank you for sharing your experience with the Sharpie S-Gel 2pk Black Ink Gel Pens. We’re sorry to hear that the pens are not writing smoothly and that you’ve had to apply extra pressure for them to start writing properly. We understand how frustrating that must be, especially when you were expecting a smoother gel writing experience. To improve their performance, kindly avoid writing on shiny, smooth, or coated surfaces. Ensure the tip seal is completely removed and warm up the pen on scratch paper before use. If the pen doesn’t start immediately, gently tap it on the paper to bring the ink forward. You can also try scribbling lightly on scrap paper for a few moments to help initiate consistent ink flow. If these steps do not help, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Sharpie® Consumer Care

Hello. Thank you for taking the time to share your feedback, we’re sorry to hear about your experience with the Sharpie S-Gel pens. We understand how frustrating it is when pens don’t write smoothly or appear faint, especially right after purchase. This is not the performance we expect from our products. To help improve performance, please ensure the tip seal is fully removed and try warming up the pen on scratch paper before use. We also recommend avoiding shiny or coated surfaces, as this can affect ink visibility and flow. If the issue continues, there may be a concern with the pens. Your feedback will be shared with our product team. If the issue persists, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Sharpie® Consumer Care