Ninja Thirsti Water Charger WCX01WR: Drink System Accessory, H2O Reservoir Replacement, Clear Plastic, 10.39" Height
$19.99
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Guests are saying
The product has garnered mixed feedback, primarily due to issues with the water reservoir leaking shortly after purchase. While some guests appreciate the overall functionality and design of the machine, many express disappointment over the reservoir's performance, indicating a potential design flaw. Guests have reported that the leaking issue affects usability, making it difficult to refill and store the reservoir as intended. Despite these concerns, some users have had positive experiences without any leaks, suggesting variability in product quality.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
2.4 out of 5 stars with 20 reviews
design: 5 out of 5
ease of use: 5 out of 5
easy to clean: 5 out of 5
quality: 5 out of 5
value: 5 out of 5
100% would recommend
1 recommendations
5 out of 5 stars
Thumbs up graphic, would recommend
25 December, 2025Verified purchase
Replacement
Needed a replacement bc the honey put it in the freezer n it cracked
1 out of 5 stars
4 July, 2024
originally posted on sharkninja.com
Leak!
less than 2 weeks old and the reservoir is already leaking. Insanely disappointed that a Ninja product would malfunction this quickly, and based on reviews at least 12 other people have had this problem very recently. Fix the reservoir and then replace it for us. Come on Ninja, you're better than this....
1 reply from Ninja Kitchen team - 2 years ago
Hello Kathlyn, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your Ninja Thirsti. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET. Kind regards,
1 out of 5 stars
2 April, 2024
originally posted on sharkninja.com
Leaked within a week
Was super excited for this because I have a lot of Ninja appliances that work great. However, much like the other reviewers have mentioned, my reservoir started leaking within a week. Very disappointed at the poor design. Now I have to refill the reservoir while it's on the machine itself and can't refrigerate it like I'm supposed to.
1 reply from SharkNinja team - 2 years ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Ninja Thirsti™ 48oz Water Reservoir. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen
1 out of 5 stars
28 February, 2024
originally posted on sharkninja.com
Missing
Just purchased my thirsti today and there was no water reservoir included. Reading these posts has me thinking people are taking them out of new boxes when they start leaking?!
1 reply from SharkNinja team - 2 years ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you were missing the water reservoir from your box. If you still need assistance with this, please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen
1 out of 5 stars
7 February, 2024
originally posted on sharkninja.com
LEAK!
Received the Ninja Thirsty as a gift. The water reservoir is now leaking!
1 reply from SharkNinja team - 2 years ago
Thank you for taking the time to share your review with us. We are very sorry to hear that your experience has been less than exceptional. We ask that you kindly reach out to our Customer Service Team, we can be reached at 1-866-826-6941, Mon.-Fri. 9 a.m.-9 p.m. ET | Sat. 9 a.m.-6 p.m. ET.
1 out of 5 stars
7 February, 2024
originally posted on sharkninja.com
LEAK!
Received as gift and now the water reservoir is leaking!
1 reply from SharkNinja team - 2 years ago
We are terribly sorry to hear of this experience and would like to learn more. Please reach out to our Customer Service Team, we can be reached at 1-866-826-6941, Mon.-Fri. 9 a.m.-9 p.m. ET | Sat. 9 a.m.-6 p.m. ET.
5 out of 5 stars
19 January, 2024
originally posted on sharkninja.com
Leave it cold!
I see a bunch of reviews on these canisters leaking, could just be bad luck of the draw but for mine after use i Leave these in the fridge to keep the water always cold but to also keep the seal/valve shrunk down instead of it constantly changing temp. 0 problems with them for 3 months of constant use
3 out of 5 stars
14 January, 2024
originally posted on sharkninja.com
Not perfect!
My reservoir came broken so they are sending me a new one. I have tested the broken reservoir to make sure there are no leaks, but on the second time I lifted it off the machine, it’s leaking. Hopefully the one they are sending me is a good one. But the machine is amazing. It’s just the reservoir and the flavor port are dripping.
1 reply from SharkNinja team - 2 years ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you had some trouble with your water reservoir on your Thirsti. We're glad our team was able to take care of this for you. We will absolutely share your feedback with the relevant teams for consideration on future products. Kind regards, Ninja Kitchen
2 out of 5 stars
13 January, 2024
originally posted on sharkninja.com
Terrible design
Water reservoir leaks when taking off base. I have had to for 2 weeks and it’s terrible. Cannot use as instructed because it leaks.
1 reply from SharkNinja team - 2 years ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Thirsti reservoir. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen
5 out of 5 stars
10 January, 2024
originally posted on sharkninja.com
Works as expected
I've had my Thirsti for a few months now. I have not had any problems with the water reservoir leaking as others have. It has worked as expected.
1 out of 5 stars
7 January, 2024
originally posted on sharkninja.com
Poor Quality
Just got this for Christmas but like the other reviewers the water reservoir spills out everywhere when trying to remove it to put it in the fridge. Is there a fix for this?
1 reply from SharkNinja team - 2 years ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear your Ninja Thirsti™ 48oz Water Reservoir is leaking. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen
1 out of 5 stars
1 January, 2024
originally posted on sharkninja.com
Water reservoir leaks in a week
Got it Christmas and it’s Jan 1. Water leaks out of the bottom when trying to fill it. It worked fine for a week. 1 week. How pathetically badly engineered. I guess I should expect it from ninja.
1 reply from SharkNinja team - 2 years ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that your Thirsti reservoir is leaking. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen
1 out of 5 stars
29 December, 2023
originally posted on sharkninja.com
LEAKS
Opened this on Christmas and used it for 3 days before having issues with the reservoir. We absolutely love this device but the reservoir leaks when you pick it up out of the machine to refill or place in fridge and water spills all over the counter.
1 out of 5 stars
18 December, 2023
originally posted on sharkninja.com
Same malfunctioning spring valve
Same issue as all the others. Spring valve no longer working after 2 weeks of use
1 out of 5 stars
13 December, 2023
originally posted on sharkninja.com
Breaks quickly
Same issues as others, had this one week and now when I lift it off the machine, the water just pours out of the bottom, trying to get in touch with customer service is ridiculous, been on hold well over an hour
1 out of 5 stars
4 December, 2023
originally posted on sharkninja.com
Leaks!!!!
Like the other reviewer, I just bought this and the spring on the bottom of the reservoir gets stuck and water pours out all over the counter. Some type of design flaw. I'm now forced to buy another one that hopefully won't have the same issue
1 out of 5 stars
19 November, 2023
originally posted on sharkninja.com
Leaks
Not happy with reservoir. The button on mine sticks and leaks all the water out. VERY ANNOYING! WANT REPLACEMENT!. MACHINE IS ONLY 3 WEEKS OLD! PLEASE HELP! JEFF H.