Breville 12c Grind Control Drip Coffee Maker Brushed Stainless Steel BDC650BSS: Programmable Grinder, Thermal Carafe

We've had our Grind Control for about 6 years now and are using it regularly at least twice a day, and at times four or even five times to accommodate a household of different schedules. Originally, after we learned how the machine operates, I bought two spare baskets, that way we always have a dry one available to ensure smooth operation. The periodical maintenance, when descaling reminder pops up, includes taking the machine apart and cleaning it throughout. Removing the beans, disassembling the grinder, removing the chute gate/disc, washing all removable parts and cleaning the rest thoroughly. Ideal? Of course not, a pain in the butt, but what would you expect? The work has to be done one way or another while convenience always balances out with the complexity of maintenance. It takes a single button press to take you to a pot of coffee from freshly ground beans in a matter of minutes. We always clean the machine after each run and the cleaning is easy. The maintenance too - not easy, but it keeps the machine clean and fresh. We have never head a coffee maker last this long because the simpler designs that do not require any maintenance eventually just get to nasty to look at them. Improvements. This is our first coffee maker with an insulated carafe. In order to get extra hot coffee the way we like it, we have a bit of a circus going with pre-warming the pot before brewing coffee. The bottom plate does warm up from the internal heat element adding a bit of heat into the pot after the coffee is ready, but in that sense, I wish there was another solution to this issue. We love to brew a pot right after the maintenance, when the grinds are all 100% fresh and the pot if super hot from the recent flush run. For maintenance reasons, I wish the not holding the chute disc was based on a standard fastener. A hex screw would work. Also some years ago I lost the spring washer that goes underneath. Everything works without it, but it feels like more grime collects under the disc without it. How do I get a replacement? Yes, I would buy another one, but not without checking for an improved version first. Again, I am surprised at the amount of pain expressed in the reviews here. I supposed this machine requires more maintenance than people are willing to perform and they don't understand the tradeoff I mentioned above.

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Does properly work with disposable filters, the you need to tuen the poorly designed cafe up side down to pour out the coffee

I received The Grind Control as a gift in June and it has been nothing but problems. The hopper has been broken twice as I was trying to clean the grinder, it randomly makes 12 cups of hot water without grinding beans, though there are few grinds in the basket. Breville helpled the first time the hopper broke but has not been of further assistance even. Though the machine is still under warranty. They asked me to open a case through my review on the William Sonoma website and I still have not received an email or phone call regarding the open case. I am so mad and disappointed that I will never buy a Breville product again.

I have had this coffee maker for a few weeks and must say a little hesitant as reviews seems a little mixed. The coffee taste is the best. I've had a few very high end coffee makers, and this by far makes a better rich and tasty cup of coffee. It seems a bit slow as it has to grind the beans, infuse, etc., but I put the beans and water in before bed and set the timer for a few minutes before I wake up, so not an issue really.

Works great except if you forget to place the filter in and you get a huge mess!! Should have a fail safe measure. Happened to me twice so far

Something broke on it and I had to pay for it. I only had it for a week.

Love my Breville grind control, it makes me the most delicious coffee every morning without leaving my home. Perfect, temperature, perfect quantity, perfect grind. my only complaint is not really with the machine itself, but the design of the jar, it is really hard to get the last cups of coffee out of it due to its design. But even with that I love my Breville!

I love all my Breville products but this one seems to be falling short. I have calibrated over and over and I'm barely getting any coffee to grind. Typically about 8 to 10 grams per 8oz cup. It leaves my coffee very bitter. I've resorted to grinding separately. I wish there was more control over the grind time. A little misleading with the name.

Received as a wedding gift. I loved the concept of being able to brew a single cup vs a cafe of coffee. Sadly this product’s quality did not live up to my expectations. Liquid brewed varied every day despite not changing the brew size - one day it’d brew full 10oz mug, next morning it’d fill halfway in the same sized mug. Cleaning maintenance way was too much work. Despite cleaning the metal disk where the ground coffee comes out into the filter, hard buildup accumulated and almost impossible to remove/clean. Finally quality of coffee was okay, but can never drink the last 2-3 sips because of sediment at bottom of mug.

THIS IS MY SECOND GRIND CONTROL. MY FIRST ONE LASTED for 12 YEARS OF DAILY USE! SO HAPPY WITH THE COFFEE QUALITY AND THE MACHINE QUALITY.

It initially worked well (first year or so). Despite regular maintenance it now leaks or is unable to complete the brewing process. Disappointing given the cost - would’ve expected it to have a longer life.

I saved up and bought what I thought was a well made coffee maker that would make my life easier in the morning and I could enjoy a yummy cup of coffee…… not so much. I literally hate it. The machine worked for the first two months and then for the past several years every day or every other day the grinder clogs up and won’t grind the beans. If you walk away and don’t catch it then you will pour your first cup of just slightly dirty water not coffee. If you catch it then you have to stop it, open up the basket turn the top grinder to unlock, and reach in with a brush or butter knife or vacuum it out then start the process over again. I literally have a vacuum in my kitchen just to clean out the coffee maker every few days. I am so angry that I spent my hard earned money on this! I actually left a review for the second time in my life so I might save someone else from wasting their time and money

They need to update this design so bad. In theory it is great but in practicality not so much. So much to clean to keep it happy, also if you have 18" cabinets, the knob will not fit under them! They need to lower the height of the knob to fit under cabinet spaces. Breaks if you don't constantly clean it.

I am new to Breville brand. I really love my The Grind Control Coffee maker. I read and followed the instructions manual to make sure I operate the machine correctly. I like the metal grinder for the coffee beans. Many other grinders I shopped for did not have metal. I really like the metal coffee carafe. There is no heating element below the pot that could burn the coffee or catch fire. The metal carafe keeps the coffee hot all day long. Great engineering. The grinding of the coffee beans can be adjusted and the brew can be adjusted. We make the coffee to our preference. I use the metal basket for the grounds instead of paper which reduces waste and additional expenses. The coffee processes quickly so it is ready first thing in the morning. I rise 2 hours before my spouse and the coffee is still hot for his first cup.

I’ve purchased two (and now my third) Breville Grind Control coffee machines, and unfortunately the experience has been frustrating and disappointing. This latest one takes nearly 20 minutes to complete a full cycle, and water leaks all over my counter during brewing. On top of that, the coffee doesn’t taste the same anymore it’s flat and inconsistent compared to when I first bought it. I have been loyal to Breville and own several of your products, but the repeated issues with this model paired with the cost make it very hard to justify. I expected reliability and quality, and instead I’m dealing with constant maintenance and disappointing performance. For a premium brand, this feels unacceptable. I sincerely hope Breville reviews the design and durability of this machine, because it has the potential to be great but as it stands, I cannot recommend it.

it makes great coffee, I haven't experienced the jamming other people are talking about and use it daily. I tend to prefer light roast most of the time so grind pretty fine. my issue. is the carafe.. it's terrible. it's impossible to get all the coffee out of it, it's messy to poor from. how it made it through testing I have no idea.

Buyer Beware! The grind control requires very frequent maintenance of the grind chute and disc to prevent blockage. The machine doesn't identify that there is trouble when the chute is clogged or the disc is so full of old dried grounds that it no longer rotates. After some months the grinder stopped grinding and even after resetting and recalibrating, it still only produced 8 grams despite it saying it was producing 25 grams. Given the significant maintenance, lack of notification of problem and ineffective calibration , I STRONGLY suggest NEVER buying the Breville Grind Control.

We have had the previous iteration (replaced under warranty) and the current version for years. I love the fresh ground coffee. It's a great coffee maker. The only flaw seems to be in the water capacity measurement. It skips from 5 to 10 cups - not a huge issue, as we usually make a full pot. I've tried leaving a vinegar mix in overnight but no luck. I've also tried a descaling compound - no luck. Speaking of the carafe - it keeps coffee hot for hours. Overall - great machine.

I had the first Gen. it was great for a number of years. The grinder function stopped working on it. We still used an external grinder and continued using it. Recently replaced with this gen 2 model. EVERYTHING about it is better, from the grinding decibel level being lower to the grind level being adjustable, full stainless carafe, better program pages, etc.