Tylenol Precise Cooling Pain Relieving Cream, Maximum Strength 4% Lidocaine and 1% Menthol - 4oz
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$12.99
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4.6 out of 5 stars with 1037 reviews
quality: 5 out of 5
value: 5 out of 5
40% would recommend
5 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
29 December, 2025
Useless
Absolutely did not work at all!
5 out of 5 stars
1 October, 2025
originally posted on influenster.com

Works great
[This review was collected as part of a promotion.] I really liked how well this helps with aches. It’s not greasy with a light pleasant scent. The packaging was good and the amount of product is a very good value.
5 out of 5 stars
20 August, 2025
originally posted on influenster.com

Love this!
[This review was collected as part of a promotion.] This was great! I have a back injury that causes annoying pain and when I applied this it helped ease the pain and left a lasting cooling effect. It dried down quickly and smells great!
1 out of 5 stars
29 May, 2025
originally posted on tylenol.com
Deceptive Marketing and Disappointing Results
I am incredibly disappointed and frankly, feel misled by Tylenol's new "Precise Pain Relieving Cream." As a loyal customer who trusts the Tylenol brand for effective pain relief, I naturally assumed that any product bearing their name would contain their signature active ingredient, acetaminophen. Imagine my surprise and frustration upon discovering, after purchase, that this cream contains absolutely no acetaminophen. This is, in my opinion, a deceptive marketing tactic. The Tylenol brand is synonymous with acetaminophen. To release a "pain relieving cream" under that same established brand name, without clearly and prominently disclosing that it lacks the very ingredient customers associate with Tylenol, is disingenuous. It preys on consumer trust and leads to false expectations. Beyond the misleading branding, the product itself was ineffective for my pain. I purchased this cream specifically hoping for the kind of relief I've come to expect from Tylenol products. Instead, I experienced minimal to no noticeable pain reduction. It feels like a generic topical cream that could be sold under any brand, but here it's riding on the coattails of Tylenol's reputation, only to deliver a completely different experience. I urge Tylenol to be more transparent with their product labeling and marketing. If a product doesn't contain acetaminophen, it should not be marketed in a way that implies it does, especially under a brand so strongly associated with that ingredient. I feel cheated out of my money and, more importantly, out of effective pain relief when I needed it. I will be much more cautious about purchasing Tylenol brand extensions in the future.
5 out of 5 stars
22 May, 2025
originally posted on tylenol.com
It works for me
LOVE IT! Nothing else works for me and then I found this. Instant relief. When can I get it in Canada?
1 out of 5 stars
14 April, 2025
originally posted on tylenol.com
Didn't work
Bought this today. Did not relieve back pain but made the area itch instead.
5 out of 5 stars
Thumbs up graphic, would recommend
25 March, 2025Verified purchase
Buy it!!
This is a game changer! It numbs the area and helps me when my back is really bad. I didn’t think it would work so well. I have bulging discs and herniated discs. Obviously wont make all the pain away but makes a significant difference.
4 out of 5 stars
13 March, 2025
originally posted on tylenol.com
Don't like smell.
Don't know people could be confused that there is Tylenol in this product. Open your eyes and read the package. Anyway, I wish it didn't have any smell. Works though.
4 out of 5 stars
23 February, 2025
originally posted on tylenol.com
Great product, useless applicator
Love the product itself. However, the roll-on contraption is totally useless and just adds to the cost.
5 out of 5 stars
30 January, 2025
originally posted on influenster.com

Best one yet!
[This review was collected as part of a promotion.] What a great product! I've used other brands before and had good results, but this one takes the prize for being the best! Pain subsided in less than 10 minutes and lasted for hours. This is now a go-to product in my house!
5 out of 5 stars
23 January, 2025
originally posted on influenster.com

Works fast
[This review was collected as part of a promotion.] I LOVE this product. I was skeptical at first, but I spent the last 10 weeks training for a half marathon and some days my legs and feet were killing me after runs. I would put this on and sit in my foot/calf massager and feel 10x better. The smell isn’t overwhelming which is great for someone like me who is easily trigger by scents to have a headache. It’s super easy to apply without getting all over your hands. It’s a great value for the size/cost. It is most definitely fast acting, I feel relief almost instantly. I am definitely adding this to my first aid kit!
2 out of 5 stars
21 December, 2024
originally posted on influenster.com

Ok I guess
[This review was collected as part of a promotion.] I didn’t really notice a difference in using this for my pain. It did create a sort of cooling sensation but I don’t feel it took the pain away the same as the pill would.
1 reply from Customer Care Center team - 1 year ago
Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-877-489-5366. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!
1 out of 5 stars
8 December, 2024
originally posted on tylenol.com
(no review title)
Husband and I just tried this produce. Slight scent was pleasant and Roll in application is great but absolutely No change in pain for either of us. Disappointed. We could not feel any cooling or numbing at all.
1 reply from Customer Care Center team - 1 year ago
Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-877-489-5366. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!
5 out of 5 stars
6 December, 2024
originally posted on influenster.com

Great for pain!
[This review was collected as part of a promotion.] Honestly works amazing for direct pain areas. The roll on method doubles as a massage after you’re done applications which is amazing. I love that it goes on smooth and the packaging is genius!
5 out of 5 stars
5 December, 2024
originally posted on Home Tester Club

Very effective
Tylenol Precise Cooling Pain Relieving Cream: it is a very effective cream that contains lidocaine and menthol to help relieve muscle pain, it is a cream that is absorbed very quickly and is not sticky at all, nor does it leave residue on the skin and I really like its Rollerball applicator which helps to massage in the area that you spread it, helping to calm the pain more quickly, the cream when you put it on you feel a fresh sensation with a fresh mint aroma, it serves to relieve minor joint and muscle pain such as in the back, knees, shoulders, neck and many other parts. I loved this product and it is very necessary to always have a cream that helps relieve pain.
5 out of 5 stars
3 November, 2024
originally posted on influenster.com

Great for people who go to the gym!
[This review was collected as part of a promotion.] This really came in handy after a few too many back to back workouts. The product was easy to dispense and was not messy. The scent is very light which is great. After rubbing in the product no residue was left and left a cooling sensation versus a burning sensation. Will be using this regularly when needed as it did offer some relief to sore muscles. It had a pleasant smell also.
2 out of 5 stars
2 November, 2024
originally posted on influenster.com

Wouldn't buy
[This review was collected as part of a promotion.] Didnt feel much affects from priduct. Unlike to buy again. Didn't like smell either. Other brands work better in my opinion. Texture was also strange
1 reply from Customer Care Center team - 1 year ago
Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-877-489-5366. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!
5 out of 5 stars
22 October, 2024
originally posted on influenster.com

Effective
[This review was collected as part of a promotion.] "Excel's Tylenol provides effective relief in just 15 minutes, with a maximum strength formula to tackle even the toughest pain. Try it today!"
5 out of 5 stars
25 September, 2024
originally posted on influenster.com

Reliefs sore muscles
[This review was collected as part of a promotion.] Tylenol pain relieving cream is a life saver after a long day on my feet. I work 12 hour days where I’m on my feet all day and normally come home to achy and sore muscles. This cream has small roller balls on the tip of the applicator so you can apply it exactly where you need it and it kind of massages your skin as you apply it. This dries quickly and doesn’t leave an oily or sticky residue behind. I have been using this multiple times a week and it’s been a must have.
5 out of 5 stars
24 September, 2024
originally posted on influenster.com

Works well and easy to apply
[This review was collected as part of a promotion.] It came in a nice squeeze tube. The cap comes off and it has balls to help the cream roll on and massage in without having to use your hands. My husband used it on his lower back for pain and I didn’t hear him complaining about pain later that day. I tried it on my back as well. It had a cooling feeling, which I prefer over hot. We will def keep using this.