Amazon Fire 7" Kids Tablet 16GB - Purple

Hello Anna, Thank you for bringing this storage issue to our attention. I'm sorry to hear that both Fire 7" Kids Tablets are experiencing insufficient storage right out of the box, even before downloading any games. This is understandably frustrating, especially when you've already tried adding memory cards and other troubleshooting steps. The Fire 7" Kids Tablet with 16GB does have a significant portion of storage allocated to the operating system, parental controls, and pre-installed content, which can limit available space for additional downloads. However, you should still be able to download games, so the issue you're experiencing suggests there may be a software problem or the tablets need a system update to properly recognize and utilize available storage. Here are a few additional steps that might help: Check for system updates in Settings > Device Options > System Updates to ensure the tablets have the latest software Clear cache from Settings > Storage to free up temporary files Remove pre-installed content you don't need through the Manage Content section Factory reset the devices if other steps don't work, which can sometimes resolve storage recognition issues However, since you've already tried multiple solutions without success and this is affecting both brand-new tablets, I strongly recommend contacting Amazon Customer Service at 1-888-280-4331 or through your Amazon account. They can run diagnostics and likely arrange replacements since these devices should have adequate storage for basic game downloads right out of the box. Your feedback helps us identify when products aren't meeting expectations, and I appreciate you taking the time to share your experience.

Hi Brianne, Thank you for sharing your feedback about the Fire 7" Kids Tablet 16GB. I understand your frustration with the storage limitations – it's disappointing when a significant portion of the advertised storage is taken up by system files, leaving less space than expected for apps and content. You're right that the 16GB model has limited usable storage after accounting for the Fire OS system files and pre-installed content. This is a common challenge with entry-level tablets, and your experience highlights an important consideration for other parents looking at this device. For a better experience with more apps and content, you might want to consider: Upgrading to the 32GB model – This provides significantly more usable storage for apps, games, and downloaded content Using Amazon Kids+ content – Streaming content instead of downloading can help conserve storage space Adding a microSD card – The Fire 7 Kids supports expandable storage up to 1TB for photos, videos, and some compatible content (though not all apps can be moved to the SD card) If you're still within Target's return window and the 16GB isn't meeting your needs, exchanging it for the 32GB version would give you much more flexibility for installing apps. We appreciate your honest feedback, as it helps other customers make informed decisions about which storage capacity will work best for their family's needs.

Hi Elinor, thank you for sharing feedback about the Fire 7" Kids Tablet. I'm sorry to hear that you're experiencing storage issues and glitching after downloading a game. The 16GB model has approximately 11GB of available storage after the operating system. To free up space, try removing unused apps or moving compatible content to a microSD card (up to 1TB supported). For glitching issues, try restarting the tablet or checking for software updates in Settings. If you need any additional assistance, please reach out to Amazon Customer Support 24/7 at 1-888-280-4331. I appreciate your feedback and hope you have a great day!

Hi Malick, thank you for sharing feedback about the Fire 7" Kids Tablet. I'm sorry to hear that you found it outdated. The Fire 7" Kids Tablet runs on Fire OS and is designed specifically for children with parental controls and access to age-appropriate content through Amazon Kids+. If you're looking for access to more apps or different functionality, you may want to explore our Fire HD models which offer enhanced performance. If you need any additional assistance, please reach out to Amazon Customer Support 24/7 at 1-888-280-4331. I appreciate your feedback and hope you have a great day!

Dear Michael, Thank you so much for your wonderful 5-star review! We're thrilled to hear that the Fire 7" Kids Tablet has been such a hit! It sounds like the little ones are really enjoying their new tablet, and that's exactly what we love to hear. The Fire 7" Kids Tablet is designed to provide a safe, fun, and educational experience for children, and we're so glad it's bringing joy to your family. We appreciate you choosing Amazon and taking the time to share your positive experience.

Hi Jennifer, Thank you so much for your wonderful 5-star review of the Amazon Fire 7" Kids Tablet! We're thrilled to hear that you found it very easy to set up and that you're impressed with its durability. The Fire Kids Tablet is designed with little ones in mind, featuring a kid-proof case that can handle drops and bumps. We're so glad it's meeting your expectations and providing a worry-free experience for your family. Thank you for choosing Amazon Fire Kids Tablet and for taking the time to share your positive feedback!