Yankee Candle Auto Car Jar Ultimate Air Freshener Vanilla Cupcake

Hello. Thank you for sharing your feedback on the Vanilla Cupcake Car Jar® Ultimate. We are very sorry to hear that, despite your love for vanilla fragrances and your positive experience with the Vanilla Cupcake candle, this air freshener did not provide any noticeable scent. We understand how disappointing it is when a product does not match the fragrance strength or experience you were expecting. Fragrance intensity can sometimes differ between product formats, but we understand that in your case the scent was not detectable, which is not the experience we aim to provide. We appreciate you taking the time to share your feedback, and your comments regarding scent strength and product performance will be shared with our team. If you have any more feedback, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 8pm Eastern Time. Thank you! Yankeecandle® Consumer Care

Hi! Thank you for taking the time to share your feedback on the Vanilla Cupcake Car Jar® Ultimate. We're sorry to hear that the fragrance did not meet your expectations and that it didn't provide the scent experience you were hoping for. We strive to maintain the high quality that Yankee Candle is known for, and we apologize that this product did not live up to those standards. Here are a few tips that might help enhance the fragrance: - While you've already tried moving it around, sometimes placing the Car Jar in a location with good air circulation can help. Hanging it from the rearview mirror or placing it near an air vent are usually effective spots. - Fragrance diffusion can be affected by temperature. In colder weather, the scent might be less noticeable. Try using it in warmer conditions if possible. If these tips don't improve your experience, we would be happy to assist you further. Please reach out to us directly via Contact Us form on our website, and we'll do our best to make things right. Thank you for being a valued customer and for your continued support of Yankee Candle.

Hello, Thank you for sharing your feedback. Our Car Jars are designed to provide fragrance for up to 2–4 weeks, depending on factors like temperature, airflow, and how much of the fragrance card is exposed at one time. Warmer weather and increased ventilation can cause the scent to release more quickly, which may shorten the overall lifespan. If you’re still experiencing issues, please reach out to us via https://www.yankeecandle.com/support/customer-service or through Live Chat starting your complaint, so we will be happy to help. We’re available Mon.-Fri. 9am – 8pm Eastern Time. Thank you! Yankee Candle® Consumer Care