GE Profile Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter Stainless Steel
$499.99
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- $149.99 - $169.99reg $299.99 - $339.99 Sale3.3 out of 5 stars with 24 ratings
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Guests are saying
The ice maker has garnered mixed feedback from guests, highlighting its ability to produce delicious nugget ice quickly and efficiently. Many appreciate the design and features like the side tank and filter, which enhance usability. However, concerns about maintenance frequency, noise levels, and reliability have been noted. Guests enjoy the ice quality but express frustration over mechanical issues and the need for regular cleaning, which can detract from the overall experience.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.9 out of 5 stars with 454 reviews
design: 3.44 out of 5
ease of use: 3 out of 5
easy to clean: 2.75 out of 5
quality: 2.27 out of 5
value: 2.4 out of 5
27% would recommend
11 recommendations
4 out of 5 stars
7 October, 2026
originally posted on geappliances.com
Great ice maker
[This review was collected as part of a promotion.] Love this ice maker! It makes loads of ice very fast. However, I gave only 4 stars because of two things: 1- it is noisy while making ice, the motor and internal mechanism whirs and groans loudly. 2- it is a pain to clean/descale and sanitize.
2 out of 5 stars
4 October, 2026
originally posted on geappliances.com
Ge opal nugget ice maker concerns
Keeps quitting. Stops making ice. This has happened several times. We have maintained it meticulously. Replaced the filter as required. Very frustrating for sure. And we only use distilled water.
From GE_Appliances team
We see that you are actively working with our internal team, and we are confident that they will continue to assist you with this Opal.
13 days ago
1 out of 5 stars
26 September, 2026
originally posted on geappliances.com
Issues from the beginning!!
I have been having issues with this ice machine since I got it. Loud scratching noise!! I already returned one for the same reason. Now this one is doing the same thing. I really don’t know what to do at this point. So disappointed.
From GE_Appliances team
We'd like to help you improve the sound level of your Opal. We recommend only using distilled water in your Opal to help reduce the potential for mineral buildup. It’s important to note that distilled water is different from bottled water, reverse osmosis water, filtered water, or spring water. All of these other options contain varying levels of minerals that can build up in the unit and impede optimal operation. Using distilled water reduces the frequency of descaling and cleaning. It is recommended that you follow the instructions in the owner’s manual for your unit regarding the schedule of running descaling and sanitizing cycles. Using vinegar in the descaling cycle can help break up the minerals as well. It is also recommended that there be at least 4” of clearance in the back, on both sides, and above the Opal to allow proper air flow so that the fan can move air about the unit.
20 days ago
3 out of 5 stars
21 September, 2026
originally posted on geappliances.com
great machine when it works
had my machine for about a little under 2 years, and it is no longer working i am so sad by this because i really loved this machine, i ve did all the troubleshooting and nothing keeps saying add water when its full and have to waisted so much water, the opal support team hasn’t been helpful really a great machine when it works
From GE_Appliances team
We want to help you with your Opal not working properly. We are going to reach out via email to gather more information, please reply at your earliest convenience.
28 days ago
1 out of 5 stars
20 September, 2026
originally posted on geappliances.com
Not worth the headache
[This review was collected as part of a promotion.] Too much maintenance - weekly sanitize and always scaling with low hard water is annoying.
From GE_Appliances team
We recommend only using distilled water in your Opal to help reduce the potential for mineral buildup. It is recommended that you follow the instructions in the owner’s manual for your unit regarding the schedule of running descaling and sanitizing cycles. Using vinegar in the descaling cycle can help break up the minerals as well. It’s important to note that distilled water is different from bottled water, reverse osmosis water, filtered water, or spring water. All of these other options contain varying levels of minerals that can build up in the unit and impede optimal operation. Using distilled water reduces the frequency of descaling and cleaning. Using our scale-inhibiting filter, part P4INKSFLTR, is designed to increase the time between cleanings and reduces the solidification of scale. It is recommended that there be at least 4” of clearance in the back, on both sides, and above the Opal to allow proper air flow so that the fan can move air about the unit.
29 days ago
5 out of 5 stars
16 September, 2026
originally posted on geappliances.com
Nugget ice!
This is my third GE Profile nugget ice maker over 6 years. Nothing really lasts forever but my first lasted almost 4 years and my second lasted 2 years. Well worth the purchase price in my opinion but for the price I’d think it’d last a bit longer or it would come with a longer manufacture warranty. This machine takes up space but it is the only appliance I use more than any other appliance. It does make some noise but it has never disrupted my home. When it starts to sound like a jet engine you know there’s a problem. I’m hoping with my new 2.0 GE has worked through some of the issues and this one lasts a bit longer. I downloaded the app and haven’t been able to determine if the ai on the app is talking about my same appliance when I ask questions about care and maintenance but there are videos on the app for that information and more. Aside from that the app seems pretty useless except to tell you it’s making ice or to turn it on and off. I never turn off my ice maker. I don’t know if it’s worth the space it takes up on my phone. The reason I keep buying these despite all the above is because who doesn’t love nugget ice? I fill my 64oz jug everyday and it will fill the container in about an hour so everyone in the family has ice all day.
3 out of 5 stars
14 September, 2026
originally posted on geappliances.com
Cleaning and Descaling for RO Water
We have had the Opal Model XPIO13SW4SS for about 4 months and love the ice it makes, but we use RO water only for filling the tank and have been cleaning it when the CLEAN and DESCALE Lights come on, cleaning weekly and descaling bi-weekly. It seems to be very high maintenance for a residential use product. I see that there are other products on the market that are less expensive and have an automatic cleaning cycle so we may want to return this one.
From GE_Appliances team
We're glad to hear you love the ice from your Opal, and we'd like to provide information regarding maintenance. We recommend only using distilled water in your Opal to help reduce the potential for mineral buildup. It is recommended that you follow the instructions in the owner’s manual for your unit regarding the schedule of running descaling and sanitizing cycles; the manual is linked here: https://images.salsify.com/image/upload/s--ICQ21ZKI--/dc06c26a71060819d54b8d9bf6c53eb64be9dce9.pdf. Using vinegar in the descaling cycle can help break up the minerals as well. It’s important to note that distilled water is different from bottled water, reverse osmosis water, filtered water, or spring water. All of these other options contain varying levels of minerals that can build up in the unit and impede optimal operation. Using distilled water reduces the frequency of descaling and cleaning. Using our scale-inhibiting filter, part P4INKSFLTR, is designed to increase the time between cleanings and reduces the solidification of scale. After reviewing our system, we see you have an active case. If you still need assistance with your Opal, please continue to work with our team member handling your case. We're confident they'll be able to assist.
1 month ago
1 out of 5 stars
10 September, 2026Verified purchase
Think Twice — Warranty Support Is a Nightmare
I purchased this ice maker in April and loved it while it worked, but unfortunately it developed a mechanical issue only a few months later. The product failure was frustrating, but the warranty experience has been significantly worse. I have spent weeks making repeated phone calls, sending emails, being transferred between departments, receiving conflicting information, and waiting for promised supervisor callbacks that never came. At one point I was told my replacement would ship within 1–2 business days, then learned it was backordered, and I even received correspondence addressed to another customer. GE eventually sent a replacement, but replacements only carry the remainder of the original warranty rather than starting a new one-year warranty. After this experience, I no longer have confidence in the product or the support available if another problem occurs. For an appliance at this price point, I expected much better reliability and customer support. I would not purchase this product again.
From GE Answers team
We’re sorry you experienced an issue with your Opal, but we’re glad to hear it was replaced and you were able to get this resolved. Please let us know if there’s anything else we can help with.
1 month ago
3 out of 5 stars
3 September, 2026
originally posted on geappliances.com
Strange sound
[This review was collected as part of a promotion.] I love my opal ice machine, but it keeps making a screeching noise. I have spoken to the help desk twice. The first call wasn’t helpful. Second call was more helpful, but it still occasionally makes that sound. It is less than 4 months old.I wouldn’t expect to have this issue with a brand new machine.
From GE Appliances team
We'd like to help you improve your experience with your Opal. We recommend only using distilled water in your Opal to help reduce the potential for mineral buildup. It’s important to note that distilled water is different from bottled water, reverse osmosis water, filtered water, or spring water. All of these other options contain varying levels of minerals that can build up in the unit and impede optimal operation. Using distilled water reduces the frequency of descaling and cleaning. It is recommended that you follow the instructions in the owner’s manual for your unit regarding the schedule of running descaling and sanitizing cycles. Using vinegar in the descaling cycle can help break up the minerals as well. There should also be at least 4” of clearance in the back, on both sides, and above the Opal to allow proper air flow so that the fan can move air about the unit.
2 months ago
5 out of 5 stars
31 August, 2026
originally posted on geappliances.com
Pellet ice machine
We’ve had the machine for a few weeks and we love it.I am a retired Union Pipefitter so I hooked it up directly to a filtered water supply so we thoroughly enjoy it every day!
1 out of 5 stars
31 August, 2026
originally posted on geappliances.com
Great but makes horrible noise
Brand new machine and it makes a horrible grinding/squealing noise. It started the sameday we opened the box.
From GE Appliances team
We'd like to help you improve your experience with your Opal. We recommend only using distilled water in your Opal to help reduce the potential for mineral buildup. It’s important to note that distilled water is different from bottled water, reverse osmosis water, filtered water, or spring water. All of these other options contain varying levels of minerals that can build up in the unit and impede optimal operation. Using distilled water reduces the frequency of descaling and cleaning. It is recommended that you follow the instructions in the owner’s manual for your unit regarding the schedule of running descaling and sanitizing cycles. Using vinegar in the descaling cycle can help break up the minerals as well. There should also be at least 4” of clearance in the back, on both sides, and above the Opal to allow proper air flow so that the fan can move air about the unit.
2 months ago
1 out of 5 stars
30 August, 2026
originally posted on geappliances.com
A wonderful machine but doesn’t last very long!
I have owned a GE Opal ice maker for two years and have loved everything about it. After running the last cleaning cycle this past June (as per directions with the descaling solution) the machine would no longer make ice. I then purchased a new GE Opal Ultra ice maker. The machine performed beautifully for two months and after running a cleaning cycle, the machine no longer makes ice. I have contacted the company and am in the process filing a warranty claim. I love the machine and would give it a high rating, but unfortunately, it must have a design flaw that causes them to have such a short life. This machine is far too expensive to not last any longer than mine have! I would not recommend this machine to anyone! Buyers beware!
From GE_Appliances team
We're sorry to hear you've had issues with multiple Opals, and we'd like to assist with your situation. After reviewing our system, we see you have a case and have recently been in touch with members of our team. We've updated your case with the information you've provided here, and our team member will be reviewing your situation again as soon as possible. We're confident they'll be able to assist you with reaching a solution.
2 months ago
2 out of 5 stars
30 August, 2026
originally posted on geappliances.com
We will see
Second purchase first only lasted 3 years not repairable. New purchased less than a month and failed had to return for replacement. We will see. Alot of money not great lifespan.
From GE_Appliances team
We understand that you have already returned the product and we’re happy that the retailer was able to assist you. We always recommend reaching out to us directly for product assistance so that we can work with you toward a resolution before a return is necessary; we’re always here to help.
2 months ago
4 out of 5 stars
27 August, 2026
originally posted on geappliances.com
Love having ice ready all the time
I love it… I just can’t figure out how to clear the “sanitize light” no matter how much I try to reset, unplug… tried everything
5 out of 5 stars
26 August, 2026
originally posted on geappliances.com
Love my opal
Love my opal. This is one of many I have purchased
2 out of 5 stars
20 August, 2026
originally posted on geappliances.com
Great when it works
We love the ice when it works. You need to use distilled water for it to last longer than 2 years. We used filtered water and did regular cleaning and descaling the calcium deposits. Ultimately the float sensor broke randomly. The machine just keeps on saying add water. Did everything I could to troubleshoot it. Seems like a major issue as a lot of people have the same problem.
From GE_Appliances team
We'd like to help out with your Opal not producing ice. We recommend only using distilled water in your Opal to help reduce the potential for mineral buildup. It is recommended that you follow the instructions in the owner’s manual for your unit regarding the schedule of running descaling and sanitizing cycles. Using vinegar in the descaling cycle can help break up the minerals as well. It’s important to note that distilled water is different from bottled water, reverse osmosis water, filtered water, or spring water. All of these other options contain varying levels of minerals that can build up in the unit and impede optimal operation. Using distilled water reduces the frequency of descaling and cleaning. Using our scale-inhibiting filter, part P4INKSFLTR, is designed to increase the time between cleanings and reduces the solidification of scale. It is recommended that there be at least 4” of clearance in the back, on both sides, and above the Opal to allow proper air flow so that the fan can move air about the unit. We also recommend trying our troubleshooting steps in our article located here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=000062435.
2 months ago
5 out of 5 stars
15 August, 2026
originally posted on geappliances.com
Opal 2.0 Nugget Ice Maker
This is the second ice maker that we have owned and this Opal 2.0 Nugget Ice maker is far better than all of my original expectations! It makes ice very fast, makes the perfect size nuggets that I like to put in my bottle drinks, and it is very well made. It also is a great looking appliance that doesn’t look odd sitting on the counter. Highly recommend!!
4 out of 5 stars
12 August, 2026
originally posted on geappliances.com
Very Fast
Needs more ice and capacity, also dripping is a problem to clean up constantly.
2 out of 5 stars
10 August, 2026
originally posted on geappliances.com
Gives us trouble
I have had to return this machine twice. The ice maker does not perform as stated. On both machines we keep receiving error messages saying, "fill water", which both water reservoirs are filled. It says "Descale" and we keep descaling even though we have a filtration system, and water softener, so we dont understand why we have to keep cleaning it. The ice does not stay solid but melts really fast. and the machine makes a really loud squealing noise. Both machines have both had the same issue.
From GE_Appliances team
We recommend only using distilled water in your Opal to help reduce the potential for mineral buildup. It is recommended that you follow the instructions in the owner’s manual for your unit regarding the schedule of running descaling and sanitizing cycles. Using vinegar in the descaling cycle can help break up the minerals as well. It’s important to note that distilled water is different from bottled water, reverse osmosis water, filtered water, or spring water. All of these other options contain varying levels of minerals that can build up in the unit and impede optimal operation. Using distilled water reduces the frequency of descaling and cleaning. Using our scale-inhibiting filter, part P4INKSFLTR, is designed to increase the time between cleanings and reduces the solidification of scale. It is recommended that there be at least 4” of clearance in the back, on both sides, and above the Opal to allow proper air flow so that the fan can move air about the unit.
2 months ago
4 out of 5 stars
5 August, 2026
originally posted on geappliances.com
Opal nugget ice maker
Had the same one for about four years, stopped working. Loved it. Cleaned it when it needed it, last time just quit.