Simzlife Nugget Ice Maker Countertop, 44Lbs/24H Pebble Ice Maker Machine

A: I use bottled water but if it's filtered it's fine

A: Hi there, yes, you can use water from the refrigerator. Please note that it needs to be added manually; it cannot be connected to a water supply line.

A: The ice melts after a while and remakes itself so as long as you leave the ice part on it will keep remaking ice when it gets low

A: Hi there, our design features a specially enhanced insulation layer that significantly slows down the melting rate of the ice cubes compared to other ice makers. However, it’s important to note that if the ice cubes remain in the machine for an extended period, they will still gradually melt over time. To ensure the best preservation of your ice cubes, we recommend transferring them to your freezer for storage. This will help maintain their quality and keep them frozen for longer periods.

A: No it can't be hooked to a water line

A: Hi there, I’m sorry to inform you that this particular model does not support a direct water line connection. It requires manual water filling.

A: Hi there, thank you for your question! Yes! Our ice maker contains the scooper in the package.If you have any other questions, please reach out to us at support@simzlife.com

A: Hello friend, thank you for your question. Because the ice maker is not a refrigerator, it does not have a heat preservation function. And as for the time for keeping the ice, it relies on the temperature, it usually keeps ice for 30 minutes. But our ice machine has a relatively high efficiency in producing ice. If you have any other questions, please feel free to contact us at support@simzlife.com

A: Hi friend, we're happy to help you resolve the inquiry. We’d like to assure you that our ice maker operates with typical sounds generated by the motor and ice-making process, generally ranging between 40-60 decibels. This is within the normal range for household appliances. If you have any other questions, please feel free to contact us at support@simzlife.com.

A: Hi there, Thank you for your inquiry. Regarding ice production, you can add water according to your needs and stop the ice-making process once you have enough ice. Please note that the ice maker does not have an insulation function, so it's important to remove the ice promptly.If you have any further questions or need assistance, please don’t hesitate to reach out to us at support@simzlife.com. We’re here to help!

A: Hi there, to ensure optimal performance, we recommend running the cleaning program daily. It is also recommended that the water in the reservoir be changed every 24 hours to help reduce water hardness and minimize noise. Regular cleaning prevents scale bp, which can block the pump and cause the machine to malfunction. If you have any other inquiries, feel free to contact us at support@simzlife.com. We're happy to assist you!

A: Hi there, if you find yourself in need of a continuous supply of ice, you can certainly keep the machine running for 24 hours. Our machines are designed for efficiency, ensuring you have ice whenever you need it. However, if your ice requirements are more moderate, we recommend running the machine for a while to produce a sufficient amount of ice. Once you’ve gathered enough, you can easily transfer the ice to your freezer for storage. This approach not only helps you save energy. If you have any other inquiries, feel free to contact us at support@simzlife.com. We're happy to assist you!

A: Hi there, thank you for your inquiry about using the Ice Maker outdoors. While it's primarily designed for indoor use, you can certainly use it outside, provided it's protected from extreme weather conditions such as heavy rain, direct sunlight, or freezing temperatures. If you have any other inquiries, feel free to contact us at support@simzlife.com. We're happy to assist you!