Pureology Hydrate Sheer Shampoo 33.8 oz

Thank you for sharing your feedback and for being a loyal user for more than 13 years. We’re truly sorry to hear that the product no longer meets your expectations. We understand how disappointing it can feel when a product you have trusted for so long seems different. Your comments about the formula and texture are important, and we will be sure to share them with our team. We appreciate your years of support and your honest review.

Oh, that's incredibly frustrating, and I completely understand your disappointment. It's truly disheartening when a product you've relied on for years, like the Hydrate Sheer, suddenly changes, especially when it comes to something as personal as scent. To go from "lovely" to "disgusting" and "overpowering pepperminty" is a huge shift, and it makes perfect sense why you'd feel let down. It sounds like you're in a tough spot with your hair product search—Hydrate is too much, Strength Cure isn't quite right for your current needs even if the smell is amazing, and your trusted Hydrate Sheer has lost its appeal. It's a common complaint among consumers when beloved formulas or scents are altered, and that feeling of "why fix what isn't broken" is entirely valid. It's completely understandable that you'd decide to use up the Strength Cure for its scent rather than letting it go to waste, and then look for new products elsewhere. Finding the perfect hair care can be such a journey, and when a brand changes something you loved, it often means starting that search all over again. I truly empathize with how frustrating that must be.