Sony WHCH720N Bluetooth Wireless Noise-Canceling Headphones - Black
$179.99
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$299.99
reg $398.99 - $399.99 Sale
4.4 out of 5 stars with 1655 ratings
$59.99 - $65.99
reg $89.99 Sale
4.6 out of 5 stars with 101 ratings
$179.99
reg $349.99 Sale
4.2 out of 5 stars with 3298 ratings
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$179.99
reg $349.99 Sale
4.2 out of 5 stars with 3298 ratings
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reg $398.99 - $399.99 Sale
4.4 out of 5 stars with 1655 ratings
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Guests are saying
The headphones offer impressive sound quality, excellent noise cancellation, and a comfortable fit, making them ideal for various activities like gym workouts, travel, or casual listening. Guests appreciate the long battery life and seamless connectivity with devices. However, some have experienced issues with durability and sound quality, particularly when using wired connections. Overall, they are a solid choice for those seeking quality audio at a reasonable price.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.4 out of 5 stars with 1244 reviews
60% would recommend
117 recommendations
5 out of 5 stars
28 March, 2026
originally posted on sony.com
Absolute monster
I am happy about this headphones since it varies alot of different types of noise cancellation which I am happy about and the bass performance since I'm a bassheadm
4 out of 5 stars
27 March, 2026Verified purchase
Seem good
First impression they seem cheaply made for the steep price. Glad I got them on sale. The sound is okay nothing special. They are comfortable on the head
5 out of 5 stars
Thumbs down graphic, would not recommend
27 March, 2026Verified purchase
(no review title)
Poor quality
5 out of 5 stars
Thumbs up graphic, would recommend
27 March, 2026Verified purchase
Happy with my purchase!
These sound amaizng and are very comfortable. Battery life seems great so far!
5 out of 5 stars
27 March, 2026
originally posted on sony.com
Sound is amazing
Really dose give you an experience to have a moment to shut put the noise of the world and have a full experience on what your listening to would highly recommend.
2 out of 5 stars
Thumbs down graphic, would not recommend
26 March, 2026
(no review title)
While the sound function of the headphones works as it should, the design has an incredibly notable flaw of a piece that juts out in the center of the ear covering. It digs into my ear that's rather painful after only a few minutes of wearing and no level of adjusting seems to make it not hit my ear. Not a problem I've had with any other headphones I've used either. Otherwise they do work well and outside of a likely fixable disconnection and reconnection issue that kept happening are fine. but that one feature makes them affectively unuable for me for long at all. Doesn't hit for everyone's ears but considering no other headphone I've used has had any issue like this it's worth taking into consideration.
5 out of 5 stars
25 March, 2026
originally posted on sony.com
Great value
So happy i got this. Great clarity of sound whether using for phone or music. Easy to setup and charge.
5 out of 5 stars
25 March, 2026
originally posted on sony.com
Great product
Bought this for me and wife.Nice product enjoying in both home and GYM
5 out of 5 stars
23 March, 2026
originally posted on sony.com
Great for gym and walks
For the price point iv found nothing better, use them for gym and walks. Stay on throughout the set good sound and noise cancelling with something playing is perfect
5 out of 5 stars
Thumbs up graphic, would recommend
22 March, 2026Verified purchase
(no review title)
Great sound and does block noise quite well (had to double check that I turned on the vacuum)! I'm not a fan of ear buds so these are perfect and look forward to riding my lawn tractor to music now. They were on sale, so added bonus!
3 out of 5 stars
22 March, 2026
originally posted on sony.com
No ability to change name
The Headset works really well and the sound is excellent, noise cancelling also brilliant along with good battery life. The only issue i have is the fact that both my wife and I have a pair, and when we connect to the Samsung tv we cannot distinguish between the 2 as you cannot rename the headset in the settings. Perhaps this can be changed?
1 reply from Sony support team team - 9 days ago
Hi, Thank you for your feedback. We're happy to hear that you are enjoying your WH-CH720N. We hope you continue to enjoy it for years to come! Yet, we're sorry for the confusion caused by the device name. Please note that while the headset name is fixed in the app, you can often rename it within the Bluetooth settings of the specific device you are using (TV, Phone, etc.) to help tell your two pairs apart. If you need any assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Copy and paste the link into your browser) Nadine @Sony Support UK
5 out of 5 stars
19 March, 2026
originally posted on sony.com
Great sound and great comfort - even with glasses
I bought these specifically for comfort and glasses use and am very happy with them. The sound is excellent for rock music. I have worn them for some 2 hour sessions and found them very comfortable with no issues on my ear or pressing on the glasses arms
1 out of 5 stars
19 March, 2026
originally posted on sony.com
Horrible mic and noise cancellation
Mic is very poor quality. The other side on the call will hear mechanical voice. Noise cancellation is also not good.
1 reply from Sony support team team - 12 days ago
Hi, Thank you for your feedback. We’re sorry to hear that the microphone quality and noise cancellation on your WH-CH720N didn't meet your expectations. This is certainly not the experience we aim to provide, as we continuously strive to deliver the best possible quality. We recommend following the below steps: 1- Update the software by following the steps here: https://cutt.ly/zr7c4JjX 2- Reset the headset: https://cutt.ly/Sr7vqfEq 3- Initialize the headset: https://cutt.ly/Nr7vqHsr If the noise-cancelling effect isn't sufficient, try the steps here and test again: https://cutt.ly/rtqt372c You can also learn more information about the noise-cancelling feature at the following link: https://cutt.ly/crcogelL If you need any further assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Copy and paste the link into your browser) Nadine @Sony Support UK
5 out of 5 stars
16 March, 2026
originally posted on sony.com
Recommend it definitely
I bought this A few weeks back and is comfortable is light is ANC and very nice Voice It's very good to listen And All the features are very good
5 out of 5 stars
15 March, 2026
originally posted on sony.com
Head phones
Really nice product. Great noise cancelling. Very comfortable
5 out of 5 stars
14 March, 2026
originally posted on sony.com
Easy to use!
Excellent thread easy to set up. Easy to update software. Easy to connect with Bluetooth.
5 out of 5 stars
13 March, 2026
originally posted on sony.com
Good sound
A bought these a week or so go and am very happy with them. I travel a lot and was looking for a noise cancelling set at a reasonable price. Comfortable to wear , good sound and a good price .
5 out of 5 stars
10 March, 2026
originally posted on sony.com
Great for travelling
Great sound and great battery life! I just used them on and off for 20 hours of flying and waiting in airports and they did the trick. I'm really pleased
5 out of 5 stars
10 March, 2026
originally posted on sony.com
Lovely product
Lovely product, really pleased. Sound quality is good and they are comfortable to wear.
5 out of 5 stars
10 March, 2026
originally posted on sony.com
Great product
Great product. Good battery life and sound is good. Only downside is the buttons are a bit hard to locate when wearing it and you will end up pressing the wrong button on occasion