Betty Crocker Soft Baked Chocolate Caramel Cookie Mix - 16.4oz
$2.99 ($0.18/ounce)
FlavorChocolate Caramel
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- $5.99($0.37/ounce)reg $6.99 Sale4.9 out of 5 stars with 63 ratings
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4.5 out of 5 stars with 943 reviews
easy to prepare: 4.45 out of 5
quality: 4.09 out of 5
taste: 4.27 out of 5
value: 4.29 out of 5
72% would recommend
44 recommendations
1 out of 5 stars
16 April, 2026
originally posted on Betty Crocker
Taste so off!!
Made the soft bake, chocolate caramel cookie mix, and it had a very awful, weird, bitter kind of like chemically taste!
1 reply from Betty Crocker team - 1 month ago
Thank you for reaching out and sharing your review with us. We’re very sorry to hear about the issue you experienced with Betty Crocker Cookie Mix Soft Baked Chocolate Caramel 16.4 oz. This is not the experience we want for our consumers, and we’d like to learn more about your experience. We’ve sent you an email to gather additional details, so please check your inbox as well as your junk or filtered folders. We hope to hear from you soon.
5 out of 5 stars
6 April, 2026
originally posted on influenster.com

Good
[This review was collected as part of a promotion.] Betty Crocker Chocolate Caramel Soft Baked Cookie Mix is easy to prepare and turns out soft and chewy. The combination of chocolate and caramel gives a rich and indulgent flavor. It's a great option for a quick homemade treat.
1 out of 5 stars
24 March, 2026
originally posted on Betty Crocker
Tastes like poison
Just made these (chocolate caramel soft bake) and it had such a bad bitter and chemical taste that I had to spit it out. Everyone in the house agreed. They were inedible. Had to throw the whole batch out. Honestly not sure it it was even safe to eat with how bad it tasted. Not sure why this hasn't been pulled from the shelf.
1 reply from Betty Crocker team - 2 months ago
Thank you for reaching out and sharing your review with us. We’re very sorry to hear about the issue you experienced with Betty Crocker Cookie Mix Soft Baked Chocolate Caramel 16.4 oz. This is not the experience we want for our consumers, and we’d like to learn more about your experience. We’ve sent you an email to gather additional details, so please check your inbox as well as your junk or filtered folders. We hope to hear from you soon.
5 out of 5 stars
Thumbs up graphic, would recommend
24 March, 2026Verified purchase
Soooo delicious
This mix is soo good! I make bigger cookies & they turn out like mini cakes! I love the chocolate chip ones too. Get!
1 out of 5 stars
10 March, 2026
originally posted on Betty Crocker
Metallic Aftertaste
I thought it was something I did wrong in my baking, but I had just made two other Betty crocker pre packaged cookie mixes (Caramel apple, amazing !) and those came out as perfect as always. However, these Chocolate Caramel soft baked have an extreme metallic taste. I'm going to toss them unfortunately. I tried even adding powdered sugar to the top, after baking, and they still have a weird after taste. I've had a few people try them and they all agree.
1 reply from Betty Crocker team - 2 months ago
Thank you for reaching out and sharing your review with us. We’re very sorry to hear about the issue you experienced with Betty Crocker Cookie Mix Soft Baked Chocolate Caramel 16.4 oz. This is not the experience we want for our consumers, and we’d like to learn more about your experience. We’ve sent you an email to gather additional details, so please check your inbox as well as your junk or filtered folders. We hope to hear from you soon.
1 out of 5 stars
21 February, 2026
originally posted on Betty Crocker
Chemical taste
I made the Chocolate Caramel soft baked I made tonight and they seriously were not edible. They had a very chemically flavor and almost burning. Like you accidentally put chemical or poison in your mouth. Even my kid couldn’t eat them. I thought I was tripping. I checked the date and every thing lol. Maybe I got a bad batch
1 reply from Betty Crocker team - 3 months ago
Thank you for reaching out and sharing your review with us. We’re very sorry to hear about the issue you experienced with Betty Crocker Cookie Mix Soft Baked Chocolate Caramel. This is not the experience we want for our consumers, and we’d like to learn more about your experience. We’ve sent you an email to gather additional details, so please check your inbox as well as your junk or filtered folders. We hope to hear from you soon.
1 out of 5 stars
13 February, 2026
originally posted on Betty Crocker
Not good
Sugar content must be too low , tasted weird,not sweet enough.
1 reply from Betty Crocker team - 3 months ago
We appreciate you giving the recipe a fair try! We're sorry it didn't quite hit the mark for you. Your feedback is valuable, and we'll be sure to share it with our team. Thanks for taking the time to let us know!
5 out of 5 stars
Thumbs up graphic, would recommend
10 January, 2026Verified purchase
amazing and a new favorite kind of cookie
amazing, my favorite flavor was pumpkin spice!
5 out of 5 stars
Thumbs up graphic, would recommend
3 January, 2026Verified purchase
amazing!!!! must try
Soft, moist, flavorful...good with or without frosting! they can be a little sticky while rolling into a ball to put on the cookie sheet, but these are a hit in our house. Gives cake cookie vibes. o also tried the red velvet and again just amazing!
4 out of 5 stars
Thumbs up graphic, would recommend
2 January, 2026Verified purchase
(no review title)
Easy to make and great flavor only take 8 min to bake
4 out of 5 stars
Thumbs up graphic, would recommend
31 December, 2025Verified purchase
Good cookie mix.
Easy to mix and make. Nice flavor. My grandkids liked making these.
5 out of 5 stars
29 December, 2025Verified purchase
(no review title)
I wish these were not just seasonal
4 out of 5 stars
Thumbs up graphic, would recommend
27 December, 2025Verified purchase
(no review title)
Pretty good for cookies in a bag. A couple things though. Cookies taste like they have a little bit of mint in them. Double-checked what I bought and it does say chocolate. The other thing I noticed is the instructions on my bag call for eggs and butter, and the instructions on the photo here call for eggs, butter and water. I didn’t think the dough was too sticky so I’m wondering if it has anything to do with water. I don’t bake too much so I’m not sure.
3 out of 5 stars
19 December, 2025
Good cookie but the dough is sooo sticky.
Cons: Dough was so sticky. Even after refrigeration, it did not help. I added some flour and while it was still sticky I managed to get it to form enough to make the cookies. It was frustrating and I had very low expectation for the end result. Pros: They ended up baking great. I covered 1/2 of the batch in powdered sugar as suggested. Was happy with how they all turned out. Pro or con (depends on the person.). This is not an extremely sweet cookie. It’s sweet enough in my opinion but I’d say it’s more subtle. Kind of relieved to eat a treat that isn’t sickening. Overall this was a good cookie but making them was a pain. The only thing I can think is maybe my butter was too softened and it messed it up. I’d be willing to try again to see if it was a my error but based on the reviews, I’m not the only one who had the same issue. Giving a very generous 3 rating even though I feel like it’s more of a 2 based on the dough.
5 out of 5 stars
Thumbs up graphic, would recommend
16 December, 2025Verified purchase
(no review title)
nice, soft cookie, lots of flavor; great to have on hand in case you need a last minute baked good to take somewhere . . .
5 out of 5 stars
Thumbs up graphic, would recommend
4 December, 2025Verified purchase
delicious
delicious and soft, we made them pretty big and they cooked all the way through
1 out of 5 stars
Thumbs down graphic, would not recommend
4 December, 2025Verified purchase
Needs improvement
Chocolate flavor is bitter and is not sweet. More chocolate chips like milk chocolate need to be added to the cookie mix. The powdered sugar did not even help to improve the flavor. This mix was utterly disappointing. Fair warning if you have bad acid reflex stay away from this cookie flavor mix.
5 out of 5 stars
23 November, 2025
originally posted on Betty Crocker
Chocolate Caramel Soft Baked
These were the best cookies I have ever had, my family and friends loved them so much, they were so good, they thought I made them from scratch. Thank you Betty Crocker.❤️😊
5 out of 5 stars
Thumbs up graphic, would recommend
21 November, 2025
(no review title)
super good with frosting!
5 out of 5 stars
Thumbs up graphic, would recommend
21 November, 2025Verified purchase
(no review title)
Soft, Delicious and Addictive !