Sony WH-1000XM6 Wireless Noise-Canceling Headphones - Black
$458.99
ColorBlack
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4.2 out of 5 stars with 3297 ratings
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Guests are saying
The Sony WH-1000XM6 headphones are highly praised for their exceptional sound quality, comfort, and advanced noise-canceling capabilities. Guests appreciate the lightweight design and intuitive touch controls, making them ideal for long listening sessions. While some concerns were raised about build quality and app functionality, the overall experience is overwhelmingly positive, with many guests recommending these headphones for both music and calls. They are seen as a premium choice for audio enthusiasts.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.3 out of 5 stars with 250 reviews
64% would recommend
14 recommendations
4 out of 5 stars
29 March, 2026
originally posted on sony.com
Good, not great
Sound quality is not great out of the box but after some fine tuning it gets better. It's stylish and looks expensive...well it is expensive for what you get.
5 out of 5 stars
28 March, 2026
originally posted on sony.com
The best headphones you’ll ever invest in
I’ve been trying these headphones for the past few weeks and wow am I impressed. I’ve worn them casually, to the gym, at home and they haven’t let me down in any areas at all. The sound quality is next to none, the noise cancelling being the star of the show. Before purchasing these I was undecided on what headphones to go, watched countless TikTok reviews and breakdowns of different brands, but I’m so glad I went for these! I couldn’t recommend them enough. My only critique I’d say is I’d wish they’d release a few extra colours like browns or some brighter maybe? Other than that 10/10.
4 out of 5 stars
28 March, 2026
originally posted on sony.com
Love the sound quality, but...
The sound quality is amazing, especially considering the 30mm drivers, and the LDAC Bluetooth codec really helps. The Sound Connect app disconnects quite often, and the sound out of the box is a bit boxy, but with some EQ adjustments, you can achieve an almost audiophile-level profile.
1 reply from Sony UK team - 3 days ago
Hi, Thank you for your feedback. We're happy to hear that you're enjoying your WH-1000XM6, and happy with the quality we always aim to deliver! Yet, we are sorry to learn that you're facing difficulties with the Sony Sound Connect app. Please try the steps below and test again: 1. Try deleting the app and then reinstalling it again. 2. Update the app to the latest version using the Google Play Store, or the App Store. 3. Try using the app on a different device. 4. Clear the cache and data of the app. Additionally, regarding the sound issue, please try the steps below: 1. Turn the headset off, charge it, and then turn it on again. 2. Try connecting the headset to different devices. 3. Try playing different contents. 4. Restart the device being connected, such as your computer or smartphone. 5. Update the headset to the latest version using this link: https://cutt.ly/TtP6D7jD 6. Reset the headset by following the steps here: https://cutt.ly/PtP6Fp9T 7. Initialise the headset to the factory settings, following the steps here: https://cutt.ly/CtP6FbMH Furthermore, if any further assistance is needed, feel free to contact us using this link: https://cutt.ly/heoRCkdW (Copy and paste the links in your browser). Menna @Sony Support UK
3 out of 5 stars
27 March, 2026
originally posted on sony.com
Supply a charger!
This is my first ever Sony headphones. It is very disappointing that they couldn't supply a charger for such an expensive set of headphones. As a first impression this has annoyed me. This has nothing to do with environmental concerns this is Sony penny pinching.
5 out of 5 stars
27 March, 2026
originally posted on sony.com
Great Investment!!!!!
I LOVE it - the noise cancellation is immaculate, there’s silenceeeee.
5 out of 5 stars
26 March, 2026
originally posted on sony.com
Excellent product from Sony
Excellent product. Comfortable to wear, amazing sound quality and very good battery life! Would highly recommend
5 out of 5 stars
26 March, 2026
originally posted on sony.com
Great quality and comfy
These are my first pair of noise cancelling headphones. I bought them for when I'm travelling to shut out the background noise of trains / planes. They've been a revelation! The noise cancelling is excellent, as is the overall sound quality. The app has lots of useful features although I've not found it necessary to change many of the default settings. The only negative I've found is that the audio cable (if you need to use them wired) doesn't plug in easily - I thought they were faulty until I pushed the plug in much harder.
5 out of 5 stars
26 March, 2026
originally posted on sony.com
Impressive
I just received the item and tried the very first time and bite that I’m in a cafe and holllyyy the noise cancelling of this product is beyond expectation. Very very happy with the purchase and yes this is my first time owning sony headphone and it did meet my expectation. Came $100 off sale plus student discount.
1 reply from Sony North America Customer Support team - 6 days ago
Hello Kaye812, Thank you for choosing Sony! We couldn't be happier to hear that your first experience with the WH-1000XM6 headphones in a café setting showcased the exceptional noise-canceling feature so impressively. It’s wonderful to know that the product has brought you great joy right from the start, especially as your first Sony headphones. We're also glad you enjoyed the savings with the sale and student discount. Your positive experience truly motivates us to keep delivering quality and value. Best regards, -Fred
5 out of 5 stars
Thumbs up graphic, would recommend
25 March, 2026Verified purchase
(no review title)
This was an upgrade from studio beats for my son. Well worth the money! Noise cancelation is amazing and great for gaming too!
2 out of 5 stars
25 March, 2026
originally posted on sony.com
Good sound quality, but loads of connection issues
Gemini said While the sound quality on the Sony WH-1000XM6 is undeniably impressive and the noise cancellation remains top-tier, the actual user experience is marred by inexcusable technical flaws. The flagship multipoint connection feature is fundamentally broken and feels incredibly unstable during daily use. It constantly suffers from what I can only describe as connection corruption; if I am listening to audio on my computer and briefly use my phone for even a second, the sound from my computer vanishes entirely. Even more frustrating is that standard troubleshooting steps like toggling Bluetooth or manually reconnecting via the PC do absolutely nothing to restore the stream. The only way to get the headphones to function properly again is to perform a full hardware restart of the device. Having to power cycle my headphones multiple times a day just to handle basic task-switching is a massive disruption to my workflow and simply unacceptable for a premium product. For a pair of headphones at this price point, I expected a seamless transition between devices, but instead, I’m left with a glitchy experience that feels more like a beta test than a finished consumer product. Sony needs to address these stability issues immediately, as the excellent audio doesn't make up for the constant frustration of a failing connection.
1 reply from Sony North America Support team - 6 days ago
Hi there, We are truly sorry to hear about the frustrating experience you’ve had with the multipoint connection on your WH-1000XM6. We aim for a seamless transition between devices, and it's clear we missed the mark for your workflow. To help resolve this, please ensure your headphones and the Sony | Headphones Connect app are updated to the latest firmware, as we frequently release stability patches. You might also try clearing the paired device list in the app and re-establishing the connections. If the "connection corruption" persists, we recommend reaching out to our support team so we can look into this further for you: https://us.esupport.sony.com/support/s/support-contact?language=en_US Thanks for choosing Sony. Best regards, Eliab
4 out of 5 stars
23 March, 2026
originally posted on sony.com
I wasn’t blown away
Perhaps I’m missing something but I’m not sure I see the value in this product. Build quality is good, case great, but I’m just not blown away by the sound quality or features. At this price I expected a more wow experience.
1 reply from Sony UK team - 8 days ago
Hi, Thank you for your feedback. We're happy to hear that you're enjoying your WH-1000XM6. Yet, we're sorry to learn that you're not fully satisfied with the sound quality of your headset. Try to adjust the sound quality mode to your desired option by following the steps here and test again: https://cutt.ly/NtOS7JhZ Additionally, you can customise the equaliser settings to meet your preferences, following the steps here: https://cutt.ly/TtODwHEI Furthermore, you can learn more about all the features and options you can enjoy using your WH-1000XM6 here: https://cutt.ly/ftODe8wu Moreover, if you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW (Copy and paste the links in your browser). Menna @Sony Support UK
4 out of 5 stars
20 March, 2026
originally posted on sony.com
Great headphones with minor drawbacks
Sounds quality is excellent, noise cancelling is the best and it’s got great battery life. The plastic material doesn’t really live up to the price point and feels a bit cheap. It would also benefit from a transparency mode or cleaner adaptive mode that allowed for conversations to come through clearer.
1 reply from Sony support team team - 11 days ago
Hi, Thank you for your feedback. We’re happy to hear that you're enjoying the sound quality of your WH-1000XM6. Yet, we're sorry to hear that the material quality did not meet your expectations. However, it's worth mentioning that the XM6 is designed with a focus on premium feel, durability, and comfort. While the headphones use a lightweight plastic frame, the finish is intentionally soft‑touch, matte, and fingerprint‑resistant, giving them a refined appearance and reducing visible wear over time, and the ear cushions and headband are coated in vegan leather, providing a soft, comfortable touch during long listening sessions while keeping the weight low. Moreover, we appreciate your feedback; hearing from our customers helps us continuously improve our products to align with your preferences. Rest assured that we've raised it to the concerned team for future consideration. Regarding your request for clearer conversations, you can adjust the Adaptive Sound to match your preferences using the Sony | Sound Connect app: https://cutt.ly/NtfA6D0Y If you need any further assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Copy and paste the link into your browser) Nadine @Sony Support UK
5 out of 5 stars
20 March, 2026
originally posted on sony.com
Quality 💯
Just a quality product. In build & sound. Awesome looking in Blue
1 out of 5 stars
19 March, 2026
originally posted on sony.com
Poor Response
Poor response and bought 2 MX6 also had same issue . Really disapointed still not belive why MIC GOT Faulty. I have been using M4 Last 2 years it is perfecly working. I recommend sony to review completely.
1 reply from Sony support team team - 12 days ago
Hi, Thank you for your feedback. We’re sorry to hear about the microphone issues you're facing with your WH-1000XM6. This is not the experience we aim to provide, as we continuously strive to deliver the best possible quality. Please follow the below steps to resolve your issue: 1- Ensure that the headset is updated: https://cutt.ly/4r7XA69P 2- Reset your headset by following the steps here: https://cutt.ly/Pr7XSPBN 3- Initialize your headset by following the steps here: https://cutt.ly/br7XDuzd If you need any further assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Copy and paste the link into your browser) Nadine @Sony Support UK
5 out of 5 stars
15 March, 2026
originally posted on sony.com
Perfect Headphones
I bought these about 2 weeks ago and I absolutely can say the price justifies the sound quality perfectly. From the crisp, deep bass, and perfectly clear highs, these give you such a large soundstage it’s incredible. I will say I’m not the biggest fan of how thin the earcups are, as the headband makes the cups lean inwards on the bottom of your ears compared to the XM5’s flattened design on your head. It does create a pressure point on that lower part of your ear, but it’s only noticeable (to me) after about an hour or two of listening. Overall, these are the most comfortable headphones, best sounding, and best noise cancelling I’ve ever experienced. I would just love to see a flatter fit, and more filled earcups since they are rather flat feeling. 10/10
1 reply from Sony North America Customer Support team - 16 days ago
Hi there! Thanks so much for sharing your experience and the honest feedback. It is fantastic to know that you’re loving the sound quality of your new WH-1000XM6! We really appreciate your notes on the earcup fit and the headband pressure. Hearing exactly how they feel after a few hours of use is incredibly helpful as we look toward future updates. We really appreciate you choosing Sony! Best regards, Estefany
5 out of 5 stars
15 March, 2026
originally posted on sony.com
Hard of hearing so using to hear TV speech
Upgrade from XM5 to XM6 so pleased so far as I am very old and hard of hearing I am using to hear the TV speech via the Bluetooth the great noise cancelling helps
5 out of 5 stars
14 March, 2026
originally posted on sony.com
Sony Through & Through
I waited and waited until I could afford it, and it was worth waiting for.
5 out of 5 stars
13 March, 2026
originally posted on sony.com
Great features
I bought these as a replacement for my mx4s which I lost these are a fantastic upgrade great build quality and sound. The noise cancelling is great for when your travelling
3 out of 5 stars
9 March, 2026
originally posted on sony.com
Good sound, but some very annoying usability issue
The sound quality on the Sony WH1000XM6 is good and overall they are pleasant to listen to, but there are a few things that really let them down for me. The biggest issue is the noise cancelling behaviour. Sometimes it seems to ease off or let sound through when it detects people speaking, train announcements, or similar sounds, even when I actually want those sounds cancelled. That becomes frustrating very quickly, especially in public transport. It would also help a lot if these features were easier to control in a more direct and simple way in the app. The multi device pairing sounds great on paper, but in practice it can be very annoying. If I am listening on one device or in the middle of a video call, and my phone rings, the sound from the call or media cuts out abruptly. Coming from Apple AirPods Max, that whole transition felt much better and less disruptive. Another thing I do not like is having to press the power button every time I want to use the headphones. I understand it is meant to save battery, but it makes the experience feel less seamless. Having a proper head sensor to automatically power on and off when you put them on or take them off would be much better. So overall, good sound, but the software behaviour and day to day usability still need improvement.
1 reply from Sony support team team - 22 days ago
Hi, Thank you for your feedback. We’re happy to hear that you're enjoying the sound quality of your WH-1000XM6. Yet, we're sorry to learn that the noise cancelling behaviour didn't meet your expectations. This is not the norm, as we strive to deliver the best quality possible. Ensure that both Speak-to-Chat and Adaptive Sound are disabled using the Sony | Sound Connect app: https://cutt.ly/NtfA6D0Y Also, the multipoint connection feature prioritises incoming phone calls over any other media. You can learn more here: https://cutt.ly/1tT2Y43O The headset will automatically turn off after 15 minutes of not being worn. This setting can be changed using the Sony | Sound Connect app. You can learn more here: https://cutt.ly/CtT24Va3 If you need any further assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Copy and paste the link into your browser) Nadine @Sony Support UK
5 out of 5 stars
6 March, 2026
originally posted on sony.com
WH-1000XM6 Review :)
They have been so amazing and the best sound quality I've heard in a long time and on top of that the battery life lasts for a long time and that's great as they feel so nice to wear for long periods of time and they feel sturdy and made out of high quality materials. :)