SIMPLE MOBILE Mobile Hotspot 15GB Data 30 Day Plan (EMAIL DELIVERY)- $34.99
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1 out of 5 stars
Thumbs down graphic, would not recommend
2 October, 2023Verified purchase
Unable to use after 15 days!!!
Worked fine in the first 2 weeks. But then I could not get connection anymore, although I only used 7 gigabytes out of 15 and the device showed connected to 4G. So I believe the card was only for 15 days instead of 30 days. Totally a rip-off!
1 reply from Simple Mobile team - 3 years ago
Hi. This is Franz from SIMPLE Mobile. Please accept our deepest apology for this experience. We do not want our customers to encounter issues about the service we offer. We would like to take a closer look into what’s going on and ensure there is a resolution for you today. Please contact us via chat using this link https://www.simplemobile.com/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611
1 out of 5 stars
25 May, 2021
Zero if I could, buyer beware!!!
Although Simple operates on the same Tmobile network, I was not able to use my Tmobile hotspot with Simple. They will not accept out-of-network devices. Money down the drain...
1 reply from Simple Mobile team - 5 years ago
Hi. This is Robert from SIMPLE Mobile. We apologize for the inconvenience. Your time is valuable, and we want to make sure that you get the assistance you need. For assistance, please copy this link http://bit.ly/2EETNDo and paste it on a new window for chat support. You may also text the word Help to short code 611611. For your convenience, our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST.