Arlo Essential 1080p Wired Video Doorbell - White
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4.2 out of 5 stars with 68 reviews
quality: 3.9 out of 5
value: 3.48 out of 5
60% would recommend
15 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
8 September, 2025
do NOT waste your money and be unsecure.
i didn't realize this until i came back to write a review that most of the reviews are incentivised. so basically they are fake. i would never use this company again. i got the doorbell because i live in nyc and someone has been stealing packages from in front of my apartment door. multiple time the camera just didn't record. 3 of those time happened to be when packages were taken. when complaining to arlo's customer service they offered to give me 30% off next years subscription. oh yes please sign me up. can you image if we had a serious emergency, like a robbery, or a home invasion? we would have no footage but at least i got 30% off. right? so if you value your safety or you just want something you pay for to work, this is not the camera for you.
1 reply from Arlo Team team - 4 months ago
Hi Tomassetti, Thanks for your review. We are sorry to hear about your packages being taken. If your camera is missing motion, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your support. Best regards, Arlo Team
1 out of 5 stars
Thumbs down graphic, would not recommend
19 July, 2024
Overall, would not recommend. Heres why:
Had this for over a year. Easy install, camera quality great. Functionality bad. The motion detection picks up objects/people way too late. It takes a long time for the doorbell to actually reach your device to answer, and don’t even get me started on the fact that you can NEVER view the live camera. I’ve talked with customer service many times about it and there’s just nothing to do. They tried sending a new doorbell device (no new battery with it), and we had to use our previous battery and the problem still continues. Don’t waste your money. It’s not reliable.
1 reply from Arlo Team team - 1 year ago
Hi, Thanks for your review. If your camera is not detecting motion anymore, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your support. Best regards, Arlo Team
2 out of 5 stars
Thumbs down graphic, would not recommend
7 March, 2024
Good Camera but..
At first glance, these cameras seem promising, but don't be fooled by their functionality. The real nightmare begins when you encounter their subscription and abysmal customer service. During the activation process, I was charged twice for my subscription, a mistake that should have been rectified swiftly. However, attempting to reach out to their customer support was an exercise in futility. The only available communication channel is through their app, where I received a robotic response stating, "After reviewing your account, it appears that you are not entitled to live agent support." Days passed, and my money remained in limbo, with no resolution in sight. The lack of accountability and responsiveness from their support team is utterly disappointing. Save yourself the headache and avoid these cameras altogether. No matter how well they function, the absence of reliable customer support renders them unfit for anyone seeking peace of mind. Don't make the same mistake I did. Choose a brand that values its customers and stands behind its products.
1 reply from Arlo Team team - 2 years ago
Hi Austin, Thank you for your review. We want to work with you to address the double charge concern you shared. Please send us an e-mail at askarlo@arlo.com with a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so our team can follow up with you. We appreciate your understanding. Best regards, Arlo Team
2 out of 5 stars
Thumbs down graphic, would not recommend
23 June, 2023Verified purchase
No Go with Google Fiber
Easy to install, but unfortunately can’t connect to Google Fiber. I wasn’t able get support from customer service because I didn’t finalize the Arlo registration. I would have finalized it IF it worked with fiber and it would have never been a problem…
1 reply from Arlo Team team - 3 years ago
Hi Lindsey, Thank you for your review. If you're unable to add your camera to your Base Station/SmartHub or router, read these articles: https://kb.arlo.com/000039094 or https://kb.arlo.com/000062406. Otherwise, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and support. Regards, Arlo Team
5 out of 5 stars
Thumbs up graphic, would recommend
20 April, 2023Verified purchase
Great buy!
Works great!! Very easy to install.
5 out of 5 stars
Thumbs up graphic, would recommend
10 December, 2022Verified purchase
Great Doorbell!
Directions easy to follow, clear video quality, so far we are satisfied!
5 out of 5 stars
Thumbs up graphic, would recommend
4 January, 2022Verified purchase
Love it!
I love the Arlo doorbell design, it is more aesthetically pleasing than other video doorbells on the market. The video quality is great, both day and night. The app also is very easy to use.
2 out of 5 stars
31 December, 2021Verified purchase
Functional, but lacks a VERY basic motion feature that ruins the experience
So, this doorbell camera somehow earned an editors choice award over at CNet. This is incredibly SHOCKING to me since this device lacks a very simple and *common sense* feature: The ability to change its notifications to something other than the default sound. If you're like most people, your doorbell is your sentry for when you aren't home. If you're like me, you assign different sounds for different events in different apps. With my prior Ring camera, motion alerts were configurable to a variation of sounds included within the app. The Arlo software lacks this VERY BASIC functionality. This is very surprising to me because the Arlo is smart enough to differentiate between Animals, People, Cars, etc - but for some ridiculous reason the Arlo team can't figure out how to assign a different sound to these events. The Doorbell chime sound also defaults to the standard "Ring" sound, but thankfully this action inserts a standard call into your call log in the form of a contact. If you change the ringtone for this contact, you can at least differentiate the doorbell sound from everything else. But for those of you looking to have motion alerts that have a sound that's different from everything else, you are out of luck. While the Arlo team might hop on here to say that they'll pass this idea along to the software team for a future feature, the forums are already LOADED with unhappy people wondering why it's taking years for them to figure out how to do it. It looks like this thing is getting returned. Even the cheapest Ring doorbell includes this functionality, and i'm surprised the team at CNET missed this. This makes me very distrustful of CNET in general now.
1 reply from Arlo Team team - 4 years ago
Hi @kmwinnj, Thank you for providing your honest feedback. Regards, Arlo Team
5 out of 5 stars
Thumbs up graphic, would recommend
12 December, 2021Verified purchase
Arlo Doorbell
Great features and quality. A must addition to your Arlo camera system.
5 out of 5 stars
6 December, 2021Verified purchase
amazinggg
very convenient & makes us feel safe.
2 out of 5 stars
Thumbs down graphic, would not recommend
11 July, 2021
I liked this until I realized it wasn't recording at night all the time. I'm talking about when someone comes to my door. Many complaints about this on Arlo's message boards with no fix in sight.
beware doesn't always record at night
1 reply from Arlo Team team - 4 years ago
Hi dee smith, Your doorbell should be placed so that it has the fullest view of the area leading up to the front entry. This provides the best opportunity to capture motion detection events and video clips that include a person approaching the door. You can use the included angled mounting wedge to optimize the angle of your wire-free Arlo Essential Video Doorbell. WiFi connectivity best practices When placing your wire-free Arlo Essential Video Doorbell: Make sure your doorbell is within the range of your WiFi router. For more information, contact your router manufacturer or Internet service provider (ISP). Note: Your WiFi router’s range is reduced by each wall, ceiling, or other major obstruction between the WiFi router and your camera. Make sure your doorbell is at least 10 feet (3 meters) away from your WiFi router and at least 6.5 feet (2 meters) away from other Arlo devices. Make sure that your home WiFi and mobile device meet Arlo’s minimum requirements. For more information. - If you have and questions or concerns please reach out to our support team through the Arlo website. You will find several options such as Live Chat, create a case or call support. Regards, Arlo Team
5 out of 5 stars
13 June, 2021
originally posted on Arlo Technologies, Inc.
Love this
[This review was collected as part of a promotion.] I didn’t know how much I needed one of these things until I got one. I love that if I’m working on something or busy in the house and can’t run to the door I can just check the app. Clear picture and works great.
5 out of 5 stars
3 June, 2021Verified purchase
Great Purchase
We are really liking our new video doorbell. The camera is very clear during the day and pretty good even at night. Sound is good as well (both speaking and hearing)
5 out of 5 stars
1 June, 2021
originally posted on Arlo Technologies, Inc.
Awesome
[This review was collected as part of a promotion.] This Arlo wired video doorbell camera is an awesome one. Very easy to install and it is very clea resolution. Im very impressed and happy for this product. It really convenient to use gives you peace of mind.
5 out of 5 stars
1 June, 2021
originally posted on Arlo Technologies, Inc.
Love it
[This review was collected as part of a promotion.] I got this a few weeks ago for my house and I absolutely love it. The picture is crystal clear and it notifies me every time someone is near my door which I love because we live in the country lol and my kids freak out a lot when I’m not home before them. Now they feel safe and assured they know who is here. I would highly recommend this doorbell camera to anyone.
5 out of 5 stars
1 June, 2021
originally posted on Arlo Technologies, Inc.
Peace of mind
[This review was collected as part of a promotion.] We purchased Arlo security cameras for our home this past year however didnt get the Arlo doorbell ring until just recently. We absolutely love it!!!!! Great quality and would highly recommend this product to anyone
5 out of 5 stars
1 June, 2021
originally posted on Arlo Technologies, Inc.
Arlo
[This review was collected as part of a promotion.] The arlo wired video door bell camera is pretty darn nice if I say so my self. So I put this at my moms house because she always wants to know who is there and it has a really long range camera wise and definitely has great picture
5 out of 5 stars
17 May, 2021
originally posted on Arlo Technologies, Inc.
Love it
[This review was collected as part of a promotion.] So glad we got the arlo version of a video doorbell. We allready had the arlo wireless cameras and this just fit our needs perfectly. The video quality is good, it was easy to install, and the doorbell still works. Great upgrade. Thanks arlo
5 out of 5 stars
17 May, 2021
originally posted on Arlo Technologies, Inc.
Good product
[This review was collected as part of a promotion.] The Arlo Wired Video Doorbell Camera is a good product to have if you have a private household. I get to see who’s at my door anywhere in the house which makes me feel more comfortable and safe when I’m alone.
5 out of 5 stars
14 May, 2021
originally posted on Arlo Technologies, Inc.
Great front door surveillance.
[This review was collected as part of a promotion.] I really like the this doorbell camera and the easy it is to use. The installation was really easy by following the instructions provided. The setup on the app is also really easy to do. I like the wide angle option when I want to use this. I am now able to see when packages are left and I can even talk to the delivery person. The picture is really good even at night. I can't believe I didn't get one much earlier, I now can't do without this camera watching my front door.