Brita Water Filter 10-Cup Tahoe Water Pitcher Dispenser with Standard Water Filter

A: Shelly, thanks for trying our Tahoe Pitcher. We're sorry you're disappointed, and we want to clarify that we don't make claims about TDS reduction at Brita, because TDS isn't a measurement of water safety. It's only an aesthetic (taste) measurement. Our filters can reduce contaminants like lead, mercury, and cadmium, among many others. If you have additional questions, please call us at 800-242-7482 and mention reference number 240318-000611. We hope this helps. Ashlee from The Brita Team

A: Based on a TDS reader, anything over 300 is considered poor water quality and not good for drinking.

A: We're glad you asked about how to remove the reservoir from our Tahoe Pitcher, and we're happy to help. Using both hands, pull the reservoir up from the housing evenly on all sides. Place a finger between the reservoir and pitcher in the spout area to help remove. Try placing your pitcher on the counter, and as it warms to room temperature, the tank will expand a little and the reservoir will be easier to remove. Another option is filling the pitcher with water, then turning it upside down in your sink. The pressure of the water should cause the reservoir to separate from the housing. Please call us if you have more questions at 800-242-7482. Stay hydrated. Jeffery from The Brita Team

A: Vicki, thanks so much for connecting with us. Yes, our Tahoe Pitcher and filters are BPA-free. If you have more questions, tap in with us at 800-242-7482. Have a hydrated day! Jeffery from The Brita Team

A: Hello there, and thank you for asking. Our Standard filters aren't certified to reduce PFAs/PFOs, but our Elite filters are. Please call us at 800-242-7482 if you have any more questions. Have a great day! Jeffery from The Brita Team

A: Thanks so much for asking about this, Maggie! Yes, our Elite filters can be used interchangeably with our Standard filter in our Tahoe Pitcher. If you have more questions, reach out to us again at 800-242-7482. Have a wonderful day! Jeffery from The Brita Team

A: Thank you for asking about this. The handles on our Tahoe Pitchers aren't detachable. Please call us at 800-242-7482 and mention #250225-000520 if you have any further questions. Have a hydrated day! Jeffery from The Brita Team

A: Thanks for asking about this. We're sorry to hear that the timer on our Tahoe Pitcher isn't working as the battery isn't replaceable. Please call us at 800-242-7482 and mention #250217-000447. Talk to you soon. Jeffery from The Brita Team

A: We're sorry about the timer on our Tahoe Pitcher, Terry, and we're happy to offer these troubleshooting steps: 1. Take a look at your pitcher to determine where the indicator is located. 2. If the indicator is on the top of your pitcher’s lid: 3. Press and hold down the STATUS button. Hold it there for 2 seconds if you’re using a white filter or 6 seconds if you have a blue (Elite) filter. 4. Release the button when the green light next to your filter icon flashes three times by itself. If the indicator is on the underside of your pitcher’s lid: Under the icon for your filter type, press and hold down the reset button for 5 seconds. Release the button when the light flashes three times. On older models: Press the Reset button firmly for 5 seconds. If needed, use a capped ballpoint pen. We hope this works out for you. If you have any further questions, give us a call at 800-242-7482 and mention #241217-000575. Have a wonderful day. Jeffery from The Brita Team

A: Thanks for asking. We want to share that the differences between these two models are capacity and design. Our Denali has a 6-cup capacity, while the Tahoe has a 10-cup capacity. We hope this helps. Monique from The Brita Team

A: Thank you for contacting us about our Tahoe Pitcher, Frank. Please give our team a quick call at 800-242-7482 and keep #241112-000591 so we can get more clarity about your inquiry to help. Looking forward to hearing from you soon. Jeffery from The Brita Team