Brita Tahoe Pitcher with Elite Filter

A: Hi Gonzalo! We appreciate you reaching out about our Tahoe Pitcher. It’s great to hear you’ve kept up with regular filter changes. We're sorry to hear about our timer not performing. The battery on the timer usually lasts about 5 years. That said, your pitcher will still filter effectively as long as the filter is changed regularly. We'd like to discuss this further, and kindly ask that you give us a call at 800-242-7482 and keep #250808-000610 handy. Looking forward to your call. Jeffery from The Brita Team

A: Great question, and thanks for your interest in our Brita Tahoe Pitcher, Jo. The difference between our Standard and Elite Filters is the shelf life and the ability to remove more contaminants from your tap water. The difference between our Pitchers is the design. We hope this info is useful. Shannon from The Brita Team

A: We noticed your post about our Tahoe Pitcher and Elite Filter and appreciate the chance to help, Faema. We recommend ensuring the filter is submerged to prevent it from drying out. If it does dry out, rinse it with cold water for 15 seconds before using it again. We hope this info is useful. Shannon from The Brita Team

A: Hi Jen, and thanks for your question! Our Tahoe Pitcher doesn't come with a TDS meter. We also don’t make claims about TDS reduction, since TDS isn’t a measure of water safety and often includes beneficial minerals like calcium and magnesium. Instead, we focus on reducing contaminants and improving taste. You can see exactly which contaminants our filters reduce in our Performance Data Sheets, and all claims are independently verified by NSF International and the Water Quality Association. If you have more questions, contact us again at 800-242-7482. Have a great day! Jeffery from The Brita Team

A: Hi there, and thanks for letting us know, Cindy. We’re sorry the reminder light on our Tahoe Pitcher stopped working so soon, and yes it should typically last about five years when used as directed. Please give us a quick call at 800-242-7482 and mention #250912-000669 so we can review your setup and discuss solutions. Talk to you soon. Jeffery from The Brita Team

A: That's a good question. The green indicator light on our Tahoe Pitcher isn't meant to remain solid. It should blink green each time you fill and close the lid, indicating that the filter is still good. We hope this helps, and if you have any more questions, reach out to us at 800-242-7482. Have a great day! Jeffery from The Brita Team

A: Thanks for connecting with us. Our Elite filter doesn't claim to remove/reduce nitrates from tap water. You may check out our website to get a view of what substances are reduced. If you have any further questions, please contact us again at 800-242-7482. Have a hydrated day! Jeffery from The Brita Team

A: Thanks for contacting us. What could have happened is that you mistakenly pressed the button on our Tahoe Pitcher for under 5 seconds (which only checks the status, not resets it). What you should do is press the button under the corresponding filter for longer than 5 seconds. The light will then flash GREEN & RED 3X. If this doesn't help, give us a call at 800-242-7482 and hang on to #250619-000603. Have a hydrated day! Jeffery from The Brita Team

A: Frances, thanks for asking us about this, and we're sorry to hear about your issues with the timer on our Tahoe Pitcher. Initially, you could have possibly thought you pressed for 5 seconds when you replaced the filter and got the green light flashing 3 times, which only checks the status of the filter and doesn't reset the indicator. Since you said you already tried to reset it, please call us at 800-242-7482 and mention #250520-000173 so we can assist further as we don't have battery replacements. Looking forward to your call. Jeffery from The Brita Team

A: Hello there, Deb; these are good questions. Our filters aren't designed to reduce fluoride. Our blue Elite filters don't reduce fluoride from tap water, and our white Standard filters reduce less than 5% of fluoride from tap water. To your other question, the reservoir of our Tahoe Pitcher along with the pitcher itself is from Polystyrene. The handle and lid is made from ABS (Acrylonitrile Butadiene Styrene). These materials don't contain any polycarbonate or any phthalates, and all of our products are tested and certified by NSF International and/or WQA for both material safety and filtration performance. If you have more questions, please call us at 800-242-7482. Have a wonderful day! Jeffery from The Brita Team