Brita Water Filter 6 Cup Denali Water Pitcher Dispenser with Elite Water Filter

A: That's a good question, and we're sorry about any confusion. Yes, the reservoir on our Denali Pitcher is detachable. Call us at 800-242-7482 if you have any further questions or need additional assistance. Have a wonderful day! Jeffery from The Brita Team

A: Anon, thanks for reaching out about this. We're sorry to hear you experienced mold on the indicator of your Denali Pitcher, and we'd like to help. Please reach out to us at 800-242-7482 and mention reference number 240911-000204. Hope to hear from you soon. Monique from The Brita Team

A: We appreciate you asking and are happy to help! Our Denali Pitcher is 9.7 inches in height, 4.6 inches in width, and 9.1 inches in length. We recommend comparing this with the measurements inside your mini fridge to see if it will be a good fit. If you have additional questions, please call us at 800-242-7482 and mention reference number 240729-000537. Stay hydrated! Ashlee from The Brita Team

A: Myra, thanks for reaching out with your question. We want to help by sharing that our Standard Filter and Elite Filter fit our Denali Pitcher. To achieve a snug fit, please be sure to align the filter's notch with the groove in the reservoir and push it down firmly. If you have additional questions or need further assistance, please call us at 800-242-7482 and mention reference number 240726-002179. We hope to talk soon. Ashlee from The Brita Team

A: Thanks for asking, Tina! We're happy to help and want to share that our Elite Filter should take no more than 10-15 minutes to filter a reservoir of water in your Denali Pitcher. The only exceptions are water that is high in sediment or air. Keep in mind that the reservoir should be filled several times to achieve the full capacity of the pitcher. If you have additional questions, please call us at 800-242-7482 and mention reference number 240703-000118. Take care! Ashlee from The Brita Team

A: Thanks for asking! The main differences between our Elite and Standard Filters are the reduced contaminants and filter life. Our Standard Filter lasts 2 months (40 gallons) and reduces chlorine (taste & odor), mercury, cadmium, copper, zinc, and more. Our Elite Filter lasts 6 months (120 gallons) and reduces chlorine (taste & odor), lead, mercury, cadmium, benzene, asbestos, Class 1 particulates, and more. If you have additional questions, please call us at 800-242-7482 and mention reference number 240612-000624. Hope this was helpful! Ashlee from The Brita Team

A: Hi there. We're happy you’re interested in our Denali Pitchers, and we'd love to shed some light on this for you. All of our Brita products are BPA-free reservoirs. Please call us at 800-242-7482 and have this reference number ready: 240118-000817 with any other questions or concerns. We hope you’ll give us a call sometime soon. Shannon from The Brita Team

A: Lucinda, we're grateful for the opportunity to assist you with your query regarding our Denali Pitcher and Elite Filter. Although our Elite Filters don't remove sodium, they reduce substances found in tap water, including chlorine taste and odor, as well as health contaminants such as copper, cadmium, mercury, and lead. As long as your water is municipally treated, you can use our filters for cleaner, better-tasting water. If you have any other questions, you’re welcome to call our team at 800-242-7482, and please mention the reference number 231220-000207. Thanks. Shannon from The Brita Team

A: Sarah, we appreciate your interest in our Denali Pitcher. We're sorry to hear about the trouble you had with our product, and while we don't anticipate any issues, we're here to help. If we can ever assist you, please call 800-242-7482 with reference number 230817-000704. We look forward to speaking with you. Shannon from The Brita Team

A: Great question, Pat! Our Soho Pitcher shown includes our SmartLight indicator, which features a light that pulses at the top of the lid every time you pour. It will flash green when the filter life is sufficient, yellow when you need to replace it soon, and red when it's time to change the filter. The included Elite Filter lasts 120 gallons, which is approximately six months. If you have additional questions, please call us at 800-242-7482 and mention reference number 230523-000708. We hope this helps. Ashlee from The Brita Team