Crock-Pot 6qt Programmable Slow Cooker with Sous Vide - Oat Milk Ivory: Digital Timer, Automatic Shut-Off, 280W

A: Hello Thank you for reaching out to us. All CrockPot products are developed with a focus on customer safety and well-being. They are tested and comply with current safety regulations, ensuring that they are safe to use. Specifically, CrockPot products are subject to REACH regulatory control and food grade testing, which guarantees that no harmful levels of substances, including Bisphenol-A (BPA), are present in their products. If you have any more questions or concerns please reach out to us directly via our official CrockPot "Contact Us" website or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time. Thank you and please stay safe! CrockPot Consumer Care

A: Hello! Once the cook time is complete in Slow Cooking only (no temperature probe), the unit will automatically switch to Keep Warm. With any use of the temperature probe (Sous Vide and Slow Cooking with Temperature Probes), you will need to manually enable the Keep Warm setting. Should you have any more questions, please contact us directly via our official CrockPot "Contact Us" website or LiveChat. We’re available Monday–Friday, 9 a.m.–5 p.m. Eastern Time. Thank you! CrockPot® Consumer Care

A: Hello. Thank you for reaching out to us. Yes, the Crock-Pot 6qt Programmable Slow Cooker with Sous Vide insert is oven safe for up to 400°F. If you have any more questions, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Crockpot® Consumer Care

A: Hello Adrina, Thank you for your inquiry about our Programmable 6-Quart Slow Cooker with Sous Vide. This slow cooker is not dual voltage. If you have more questions, please reach out to us via the "Contact Us" form on our official website. We’re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! Crockpot Consumer Care.

A: Hello Kathy! Thank you for contacting us. This Crock-Pot® Programmable 6-Quart Slow Cooker with Sous Vide does not have a dedicated defrost setting. For best results, we recommend defrosting food separately in your microwave or refrigerator before using the sous vide or slow cooking functions. If you have any further questions or need guidance on cooking times and temperatures, feel free to reach out directly via our official website. Have a nice day! Crock-Pot Consumer Care Team

A: Hello! Thank you for reaching out with your question about the Crock-Pot 6qt Programmable Slow Cooker with Sous Vide in Oat Milk Ivory. This model does not include a delayed start feature. For food safety reasons, Crock-Pot slow cookers are not designed with that function, as delaying the start time could allow ingredients to remain at unsafe temperatures before cooking begins. However, it does feature programmable time settings that let you set precise cooking durations, after which the unit automatically switches to Warm mode to keep food at a safe serving temperature until you’re ready. If you have any more questions, please reach out to us using our Contact Us form or Live Chat so we can help you further. We’re available Mon.-Fri. 9 am – 5 pm Eastern Time. Thank you! CrockPot Consumer Care Team

A: Hello, Thank you for your inquiry on our Programmable 6-Quart Slow Cooker with Sous Vide. This specific model does not have a sauté function. If you have more questions, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Crockpot® Consumer Care

A: Hello, Thank you for reaching out to us and sharing your concern about your CrockPot Programmable 6-Quart Slow Cooker with Sous Vide. We’re sorry to hear that the stoneware insert seems to be sliding around in the base. Some movement of the stoneware insert inside the base is normal and should not affect the performance of your CrockPot. However, if the gap seems too large or if it is causing any issues while cooking, we’d be happy to look into it further for you. Please let us know if this affects your cooking or if you notice any other concerns. Please know that product safety and quality are extremely important to us, and we take situations like this seriously. If you need further assistance, or you have more feedback, we encourage you to reach out to us directly. You can do so via the 'Contact Us' form on our official website. We’re available Monday to Friday, from 9 am to 5 pm Eastern Time. Thank you! Crockpot Consumer Care.

A: Hello, Thanks for your question. The Crock-Pot 6-Quart Programmable Slow Cooker with Sous Vide has a minimum temperature setting of 125°F (approximately 52°C) for its sous vide function. This precise temperature control allows for accurate sous vide cooking, ensuring your food reaches the desired level of doneness. If you have any other questions, our team is happy to help via Messenger, via our official website: Support > Contact us, or by phone at 1-800-323-9519, Monday through Friday, 9 AM to 5 PM Eastern Time. Have a great day, —CrockPot Consumer Care

A: Hello, thank you for your inquiry. Yes, the temperature can be adjusted while using the slow cooker function on this Crock-Pot. The TEMP ADJUST button allows you to select the desired temperature (HIGH or LOW) before cooking begins. This adjustment can be made by pressing the TEMP ADJUST button prior to pressing START/STOP. TheCrock-Pot® Programmable 6-Quart Slow Cooker with Sous Vide operates at specific temperature settings. On both the 'High' and 'Low' settings, the cooker reaches a simmer point and stabilizes at approximately 209°F. The 'Warm' setting maintains a temperature of around 165°F. To prevent food from burning, it is recommended to fill the slow cooker between 1/2 to 3/4 full of liquid or sauce and adjust cooking times as necessary. If you have any more questions, please reach out to us via our contact us form or through LiveChat so we can help you further. We’re available Mon.-Fri. 9 am – 8 pm Eastern Time. Thank you! CrockPot Consumer Care