Epson WorkForce Pro WF-4820 Wireless All-in-One Printer
$129.99 reg $249.99
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The Epson Workforce Pro WF 4820 is a versatile all-in-one printer that offers easy setup and quick printing capabilities, making it suitable for home and small office use. Guests appreciate its high-quality print output and double-sided printing feature, which saves paper. However, concerns about ink consumption and connectivity issues have been noted, particularly with firmware updates affecting cartridge recognition. Overall, it provides a good balance of functionality and performance for everyday printing needs.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.9 out of 5 stars with 159 reviews
1 out of 5 stars
12 April, 2026
originally posted on epson.com
Garbage. Scan function doesn’t work
Garbage. It cannot scan. No matter what I do with it the scan function won’t work.
1 reply from The Epson Team team - 23 days ago
Hi Tigrincs, we are sorry to hear that you are experiencing issues with your printer. Your WF-4820 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Sincerely, Joseph – The Epson Team.
1 out of 5 stars
31 January, 2026
originally posted on epson.com
Never Again - fool me once
Ink Guzzling Pig. Will never buy another Epson Product
1 reply from The Epson Team team - 3 months ago
Hi Markus88, we are sorry you are disappointed with your Epson printer. Your WF-4820 includes free technical support for the life of your product. Our Epson Support Team may be able to help you customize your settings for a more efficient performance. Please contact us at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. We look forward to your call. Regards, Joseph – The Epson Team.
1 out of 5 stars
30 November, 2025
originally posted on epson.com
Probably great if I could get it to print
Having a very hard time getting it connected to any devices & not much support from the device or website.
1 reply from Epson Service team - 5 months ago
Hi RKing, we are sorry to hear you are having issues with your Epson printer. Your WF-4820 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely,Jacob– The Epson Team.
2 out of 5 stars
28 October, 2025
originally posted on epson.com
Ink cartridges
My beef with Epson is ink cost. I purchased one an Epson Workforce printer and discovered the outrageous cost of ink cartridges. Never again.
1 reply from The Epson Team team - 6 months ago
Hi Dixie 1, we are sorry you are disappointed with your Epson printer. Your WF-4820 includes free technical support for the life of your product. Our Epson Support Team may be able to help you customize your settings for a more efficient performance. Please contact us at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. We look forward to your call. Regards, Joseph
1 out of 5 stars
26 October, 2025
originally posted on epson.com
Eats Toner Way Too Fast!
Eats Toner Way Too Fast! Uses entire brand new $23 toner # 822 pack after about 15-18 pages.
1 reply from The Epson Team team - 7 months ago
Hi A_le, we are sorry you are disappointed with your Epson printer. Your WF-3820 includes free technical support for the life of your product. Our Epson Support Team may be able to help you customize your settings for a more efficient performance. Please contact us at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. We look forward to your call. Regards, Joseph
5 out of 5 stars
14 August, 2025
originally posted on epson.com
Great printer
It gets 5 stars just for how easy it was to setup. My last Epson WorkForce printer lasted 10 years. No reason to think this one won't as well. Everything looks good on day one.
1 out of 5 stars
29 June, 2025
originally posted on epson.com
Firmware Updates Plague This Printer!!
This printer works good when you first buy it, then after what seems like weekly firmware updates.... the ink cartridges are no longer compatible for some reason... costing more money and not needed. I have bought 2 or 3 of these exact printers, and then once it does a firmware update, it rejects the EPSON cartridges and can no longer be used without buying more ink, even though the ink is full and made for EPSON printers. Worthless.
1 reply from Epson Service team - 11 months ago
Dear Nobody12, we appreciate your business and are sorry to hear you are not completely satisfied with your purchase. Your Epson WF-4820 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Jacob – The Epson Team.
2 out of 5 stars
24 April, 2025
originally posted on epson.com
Terrible printer with huge failure rate
I have purchased dozens of these over the past 2 years and they are terrible. I have a 50% failure rate out of the box. Get the error about the paper tray not being inserted correctly. The ones that do work do not last. Replacing the ink and inserting paper are both not intuitive. Terrible page yield on ink.
1 reply from The Epson Team team - 1 year ago
Hi swack, we are sorry to hear you are having issues with your Epson printer. Your WF-4820 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
3 out of 5 stars
21 April, 2025
originally posted on epson.com
firmware problem
firmware is not downloading
1 reply from The Epson Team team - 1 year ago
Hi lev80, we are sorry to hear you are having issues with your Epson printer. Your WF-4820 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
5 out of 5 stars
30 March, 2025
originally posted on epson.com
EPSON WF-4820 is quick to set up
The Epson WF-4820 is easy to set up and quick to use. The instructions are clear and easy to follow.
1 out of 5 stars
5 March, 2025
originally posted on epson.com
Waste of money!
This was hard to connect to the internet and our devices, printed blank sheets constantly, always needed new ink no matter what, and only seemed to scan things about half of the time. The worst printer ever. Also, how did you make a firmware update so your own printer won’t recognize its own brand of ink?
1 reply from The Epson Team team - 1 year ago
Hello Kota, the Epson WF-4820 is designed to use only genuine Epson-brand ink cartridges. Other brands of ink cartridges, and ink supplies, are not compatible, and even if described as compatible, may not function properly or at all. Please ensure you have installed Epson genuine cartridges. If you are still having problems, you may contact our Epson Advanced Support Team at (800) 241-5794; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team
1 out of 5 stars
16 December, 2024
originally posted on epson.com
Firmware update
Firmware update. If you like updating firmware then this product is for you, Updating firmware is about the only thing it seems to be capable of doing. It needs a new firmware update approximately every 12 minutes for all of eternity for some reason, it must be the worst designed product in the history of the universe. Oh and the ink just slowly disappears over time so you'll be buying plenty of overpriced ink.
1 reply from Epson Service team - 1 year ago
Hello, We are sorry to hear that you are experiencing issues with your printer. Your WF-4820 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Sincerely, Jacob – The Epson Team.
2 out of 5 stars
3 December, 2024
originally posted on epson.com
Epson WorkForce Pro doesn't work. It's been a pain.
I bought this Printer about 6 mos. ago. Now it has quit working. Maybe I need a memory device for it.
1 reply from The Epson Team team - 1 year ago
Hi Di1946, we appreciate your business. Your WF-4820 includes a 1-Year Limited Warranty, plus free technical support for the life of your product. If you're facing a specific issue, our Epson Support Team would be happy to help and can be reached at (562) 276-4382. Hours: 7 a.m. - 4 p.m. (PT), Monday - Friday. We hope to hear from you soon. Cheers, Joseph – The Epson Team.
1 out of 5 stars
20 November, 2024
originally posted on epson.com
REALLY DISLIKE THIS PRINTER
Really dislike this ink guzzler, the cartiage are always full and it's saying it's empty litterly from day to day one day it's full the next it's saying empty , have to constantly run cleaning heads wasting ink I really really Hate this printer Yes it's all Epson Ink , and just replaced a half full yellow because it wouldn't take then immediately now it's saying blue and pink are out and They are Absolutely NOT out
2 out of 5 stars
5 July, 2024
originally posted on epson.com
Prints good but breaks everytime there is an update
The printing and the pictures it produces are great, BUT the price of the ink is ridiculous and everytime you install new firmware it will not recognize the ink you currently have no matter how new it is. It will just keep telling you the ink need replacing and then you are out even more money for ink that you should not have to be buying. Also when you go to the support page you can't get through the support page because it keeps asking for information that it has no place to enter the information.
1 reply from The Epson Team team - 2 years ago
Hello mkerr3001, the Epson WF-4820 is designed to use only genuine Epson-brand ink cartridges. Other brands of ink cartridges, and ink supplies, are not compatible, and even if described as compatible, may not function properly. From time to time, Epson updates its firmware to ensure the printer operates as designed. Epson provides information about the design of the printer on the box, as well as many other locations, including materials shipped with the printer. Sincerely, Joseph – The Epson Team.
1 out of 5 stars
11 May, 2024
originally posted on epson.com
It sucks
This printer sucks. It continuously jams if you're not using the super expensive thick paper and loses wifi all of the time. Oh and it burns through ink faster than my f150 does gas. I am throwing it away after a year and a half of pure hassle.
1 reply from The Epson Team team - 2 years ago
Hi Kanon, we are sorry to hear that you are having paper jam issues with your Epson WF-4820 printer. If you have already tried the FAQs and tips at the Epson support site for your product please call the Epson Support Team at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We appreciate your purchase, and we value your feedback. Sincerely, The Epson Team.
5 out of 5 stars
17 January, 2024
originally posted on epson.com
WF-4820
Works well, only it says there is an update and to go to settings, but in settings I do not see where to execute an update. I didn't realize it does not handle legal paper. Otherwise it works well.
5 out of 5 stars
29 December, 2023
originally posted on epson.com
Great features, very easy to set up.
Just bought this printer. Set up was easy and the product is performing well. I recommend this printer for home use. Holds 500 sheets of paper.
2 out of 5 stars
29 December, 2023
originally posted on epson.com
Product Autofeeder Malfunctions
Piece of junk. The auto feeder jams every time I use it. I have to manually scan on the glass. Bought it specifically for the purpose of scanning multiple pages. I will be returning it.
1 reply from Epson Service team - 2 years ago
Hi Khdvm, If you continue to have problems with your auto document feeder, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Dylan – The Epson Team.
1 out of 5 stars
8 December, 2023
originally posted on epson.com
cartridge evaporates/depletes/vanishs
The yellow + magenta ink cartridge evaporates/depletes/vanishs without use and you can't print B&W anymore!!! I'll go back to HP printers....!!!! No more Epsons garbage.