About this item
At a glance
Highlights
- Helps capture up to 99.97% of the following microscopic airborne allergens and particles: dust, pollen, pet dander, dust mite debris and smoke, 0.3 microns and larger1
- Helps reduce odors and VOC's2
- 4.8 room air changes per hour
- 3-InSight™ Display At-a-Glance Clear Panel illuminates to show cleaning levels
- Touch Screen LED Control Panel
- 4 Intuitive cleaning levels (3 + Turbo), Auto-off timer, Control panel dimmer & Filter check/reset lights
- AHAM CADR (smoke): 125/ Rm Size: 190 sq. ft.
- 5 year limited warranty
Specifications
Description
Shipping details
Return details
Q: Can this unit run 24/7. I will be away from cabin for 6 months can it run on its own? If electric power fails will the unit restart automatically?
A:Â Thank you for your inquiry. If this unit loses power, it will need to be manually turned back on once the power is restored. Additionally, the pre-filters have a rated life of 3 months of use. Additionally, we do not advise running this unit without any supervision. If you have any other questions, please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
submitted byManufacturer Tech Support - 10 months agoBrand expertA:Â I don't run this when we leave town. However I've run this 24/7 for a couple of years unless we lose power. Dog & cat in the house. This is still going strong.
submitted byBS678 - 9 months ago
Q: Can you run this unit 24 hours a day and will it eliminate viruses in the air such as covid?
A:Â No manufacturer with hepa filtration will claim covid-19 prevention or reduction, but aerosol scientists such as Dr. Marr at Virginia Tech will assert that hepa filtration will help somewhat.
submitted byDragonflyshopgal - 5 months agoA:Â Thank you for your inquiry. This unit is made to be run 24 hours a day to provide constant and clean air. Some Honeywell HEPA and AirGenius air purifiers have been 3rd party tested and found to be effective at reducing certain non-harmful virus and bacteria from the air that passes through the filters. Virus reduction claims vary by model and are clearly marked on each package and on HoneywellPluggedIn.com. We have not tested product effectiveness for the COVID-19 virus and therefore do not claim that the product is effective at COVID-19 virus reduction. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
submitted byManufacturer Tech Support - 2 years agoBrand expert
Q: Will this unit be suitable for filtering out turpentine fumes in an artist studio?
A:Â Thank you for your inquiry. This air purifier is not rated for filtration of turpentine fumes. If you require additional assistance, please reach out to us by emailing SocialSupport@helenoftroy.com.
submitted byManufacturer Tech Support - 2 days agoBrand expert
Q: Which one is this? I'm trying to buy the one with 2 hepa filters inside, but I can't figure out by looking at it and this one says 190 sqft in one place and 360sqft in another.
A:Â Thank you for your inquiry. This unit's model number is HPA5100W, which uses one HEPA filter. The unit in this series that uses two HEPA filters is air purifier model HPA5200W. If you require additional assistance, please reach out to us by emailing SocialSupport@helenoftroy.com.
submitted byManufacturer Tech Support - 3 months agoBrand expert
Q: Does this air purifier have a washable filter?
A:Â Thank you for your inquiry. This air purifier does not have a washable filter. The pre-filter and HEPA filters for this unit are replaceable. If you require additional assistance, please reach out to us by emailing SocialSupport@helenoftroy.com.
submitted byManufacturer Tech Support - 3 months agoBrand expert
Q: what is the dimension or measurements
A:Â Thanks for your inquiry. The dimensions are as follows: 19 Inches (H) x 17.9 Inches (W) x 10.06 Inches (D). If you have any additional questions feel free to reach out at SocialSupport@helenoftroy.com
submitted byManufacturer Tech Support - 4 months agoBrand expert
Q: I purchased this for my parents & they misplaced the Instruction Manuel. Where am I able to request another one to have mailed to them ~~~
A:Â Please email us at SocialSupport@helenoftroy.com and we can send you a replacement manual or assist with any other questions you may have!
submitted byManufacturer Tech Support - 4 months agoBrand expert
Q: Is this purifier quiet?
A:Â Thank you for your inquiry. While each setting has its own sound level, this unit is very quiet as it runs. If you have any other questions, please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
submitted byManufacturer Tech Support - 6 months agoBrand expert
Q: What is the equivalent MERV rating for your HEPA R filter? I'm looking for filters with a MERV rating of at least 13.
A:Â Thank you for your inquiry Michelle. Our HEPA air purifiers are True HEPA air filters, rated to remove 99.97% of particles as small as 0.3 microns in size and larger. If you have any other questions, please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
submitted byManufacturer Tech Support - 9 months agoBrand expert
Q: Is there a way to remove the air outlet grille to wipe the surface below it?
A:Â Thank you for your inquiry. The air outlet grille cannot be removed. If you want to clean below it, we would advise using a flexible cleaning wand and compressed air. If you have any other questions, please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
submitted byManufacturer Tech Support - 10 months agoBrand expert