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iRobot Roomba j9+ Robotic Vacuum Black: Self-Emptying, Smart Home Compatible, Pet Hair Pick Up, Multi-Surface
$599.00 sale price when purchased online
$899.99 list price
Target Online store #3991
About this item
Highlights
- OUR BEST PICKUP PERFORMANCE. The super-powered Roomba j9+ effortlessly banishes dirt from carpet and hard floors with 100% stronger suction* so you can focus on...not cleaning. *Compared to Roomba Combo i Series robots
- FIRST-OF-ITS-KIND DIRT DETECTIVE INTELLIGENCE. Powered by iRobot OS, Roomba j9+ learns from cleaning history so your robot can automatically prioritize rooms, adjust suction, and the number of cleaning passes
- KNOWS WHAT TO CLEAN AND WHAT TO AVOID. Roomba Combo™ j9+ robot uses iRobot OS and PrecisionVision Navigation to recognize and avoid common objects in its way like cords, pet waste, socks and shoes.
- PET MESSES HAPPEN. P.O.O.P. (Pet Owner Official Promise)* means your Roomba® j9+ robot vacuum will steer clear of your pet’s waste. If it doesn’t, we'll replace your robot for free. *Additional terms and conditions apply – see iRobot website for full details.
- EMPTIES ITS BIN, SO CLEANING IS OFF YOUR MIND. Cleans up after itself, emptying its Vacuum Bin into an advanced bag that holds up to 60 days of debris, which means two whole months of not thinking about vacuuming.
- START CLEANING YOUR WAY EVEN FASTER. Straight out of the box, your Roomba® robot vacuum will create a complete map of your home 7x faster than the previous mapping technology so you can clean wherever you want, whenever you want after just one run.
- 3-STAGE CLEANING GETS THE JOB DONE. Proprietary 3-stage cleaning system deploys Dual Multi-Surface Rubber Brushes, an Edge-Sweeping Brush, and 100% stronger* Power-Lifting Suction.
- BUILT WITH MORE PET FEATURES THAN ANY OTHER ROBOT VACUUM. Cleans around clutter and steers clear of pet bowls and toys while picking up dirt and debris. So, you can spend time loving your pets, not cleaning up after them.
- NEAT ROWS FOR A MORE THOROUGH CLEAN. Advanced navigation and 2 cleaning pass settings allows Roomba robot to navigate your home in neat, efficient rows for a wall-to wall clean without missing the spot.
- UNDERSTANDS MORE VOICE COMMANDS THAN ANY OTHER ROBOT. Pair it with Alexa, Siri, or Google Assistant-enabled devices* and say commands like “Tell Roomba Combo to clean the kitchen." Then it goes into cleaning action.
Description
The Roomba® j9+ robot vacuum delivers 100% stronger suction* and adjustable cleaning power to lift even trapped pet hair from carpets. Equipped with the most thoughtful, pet-friendly features, this smart vacuum has dual rubber brushes to sweep up dust after the dog park, the know-how to steer around pet toys and food bowls, and our P.O.O.P. guarantee** to avoid accidental pet messes or you get a replacement. Dirt Detective, powered by iRobot OS, keeps track of cleaning settings and frequency to auto-customize where and how it cleans so your home is always at its freshest. Go ahead and love your pet–your Roomba® robot will handle their mess. *Compared to Roomba® i Series robots **See iRobot website for details
Dimensions (Overall): 13.3 Inches (H) x 13.3 Inches (W) x 3.4 Inches (D)
Weight: 7.5 Pounds
Features: Rechargeable, Smart Home Compatible, Edge Cleaning, Filter, Programmable Cleaning, Self-Emptying, Easy-Empty Dirt Container, Pet Hair Pick-Up
Capacity (Volume): 0 mL
Number of Speeds: 1
Bag Type: Bagged
Cleaning Path Width: 7 Inches
Recommended Surface Application: Multi-Surface
Filter Type: Standard
Hose Length: 0 Inches
Power Source: Battery
Battery: 1 Non-Universal Lithium Ion, Required, Included
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 89547570
UPC: 853816000418
Item Number (DPCI): 329-00-0132
Origin: Imported
If the item details above aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 18.2 inches length x 15.17 inches width x 15.25 inches height
Estimated ship weight: 22.707 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO
Return details
This item must be returned to any Target store.
This item must be returned within 90 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
Q: does it have a hepa filter?
submitted by sam - 1 month ago
A: Hello Sam, The vacuum uses our High-Efficiency HEPA Filter which captures up to 99% dust, dirty, pet hair, and small particles.
submitted byiRobot representative - 1 month agoBrand expert
Q: Is it new or refurbished
submitted by Gisell - 1 year ago
A: Hello Gisell, You need to contact Target support for concrete information.
submitted byiRobot representative - 1 year agoBrand expert
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Summary of reviews
The J9 robot vacuum has received mixed feedback from guests, highlighting both its advanced features and significant operational issues. While many appreciate its self-emptying capability and effective cleaning performance, numerous guests report frequent malfunctions, connectivity problems, and the need for constant manual intervention. The vacuum's navigation and scheduling features are praised, but the overall reliability and customer service experience have left many feeling disappointed, especially given the high price point.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.5 out of 5 stars with 114 reviews
60% would recommend
5 recommendations
Horrible Product and Even Worse Customer Service
1 out of 5 stars
Unsatisfied - 12 days ago
originally posted on https://www.irobot.com/
I regret purchasing an iRobot product. The quality is terrible—my robot vacuum stopped working properly after just a few uses. It constantly gets stuck, misses areas, and requires more maintenance than it's worth.
To make matters worse, the customer service is an absolute nightmare. I reached out for support, and not only was the process slow, but the representatives were unhelpful and dismissive. They offered no real solutions and seemed more interested in avoiding responsibility than assisting me.
For a product at this price point, I expected much better quality and service. I will never buy from iRobot again and strongly recommend others look at alternative brands.
1 reply from iRobot team - 10 days ago
Hi iRobot Customer, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around.
We have just e-mailed you in order to help out.
💘💝💖❤️🩹💓🩷🧡💕
5 out of 5 stars
Claud - 1 month ago
originally posted on https://www.irobot.com/
Set up was pretty easy
1 reply from iRobot team -
Hi Claud, thank you for letting us know about your experience. We're happy to hear your excitement for our products!
Trash after 1 year
1 out of 5 stars
Trash/Basura - 1 month ago
originally posted on https://www.irobot.com/
Scammed me into sending my robot back then sent a voucher for only your website which is way more expensive than others. I would not recommend anyone buying an iRobot vacuum cleaner. Getting a shark from Best Buy and they're actually half your website price for the same model.
1 reply from iRobot team -
Hi iRobot Customer, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around.
We have just e-mailed you in order to help out.
Very disappointing
1 out of 5 stars
Peachy - 1 month ago
originally posted on https://www.irobot.com/
I was excited to upgrade from the i9 7 seperate vacuum and mop set. But was so very disappointed. The mop head is so small it doesn't clean well. The vacuum dirt collector bin is so small it spits dirt especially clumps of dog hair back out. It would loose internet connection constantly. After a month of frustration I returned it for my original 2 piece set.
1 reply from iRobot team -
Hi Peachy, we apologize for the inconvenience that was caused, and we would be happy to assist you with resolving the issue.
We have just e-mailed you, so we can help out.
Never ever buy this product
1 out of 5 stars
Sandy - 1 month ago
originally posted on https://www.irobot.com/
Bought j9+ on July 2024.Initially it was working good on upstairs downstairs (on both the floors )very well when the base station remained downstairs .But the real problem started when the trail period and free returns ended.It stopped working upstairs when contacted the customer care the lady who spoke made us to reboot and carry the robot upstairs and downstairs for nearly 3 hrs and finally came up with the answer after discussing with technical team that we have to move the even the base station with robot to each floor to make it to perform or we have to buy new base station for each floor.Instead of investing nearly $1000 dollars for this garbage i mighty have went for lower cost models for each floor .Even the customer care lady she told the answer and didn't even wait for us she ended the call abruptly .Bought this robot mainly for my nerve pain and spine issues if I have to carry this much weight to each floor or I have to invest again and again in the same product it seems like this is genius way of looting people's hard earned money by hiding some real facts behind this.
1 reply from iRobot team -
Hi Sandy, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around.
Is it okay if you provide us with iRobot email in order to resolve the issue?
Wish I could return it
1 out of 5 stars
Michelle - 2 months ago
originally posted on https://www.irobot.com/
This is the most high maintenance product I have ever owned. The amount of time needed to maintain this machine is equivalent to the amount of time it takes me to vacuum and mop myself. Here are the biggest draw backs 1. Stops working before it finishes the job, 2. The auto refill of mopping fluid leaks all over the floor, 3. doesn't charge properly (can't align itself in the correct position to charge), 4. Does a terrible job mopping, 5. Gets stuck very easily, 6. It is VERY loud 7. The replacement parts (filter, sweeping arm, rollers, mop pad) are very expensive and typically need to be replaced every 3 months. Also, if you have any issues with it, or need to make a return, be sure you have at least an hour to talk with a representative. It is a tedious and long process if you need to speak with their customer service. This product cost about $1,000. NOT WORTH IT!!!! And if you do purchase this and change your mind, make sure you return it within 60 days. That's all the time they give you for such an expensive product.
1 reply from iRobot team -
Hi Michelle, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around.
We have just e-mailed you in order to help out.
Warranty has been worthwhile
5 out of 5 stars
Sam - 2 months ago
originally posted on https://www.irobot.com/
I bought this item 4 years ago and purchased the 4 year warranty for it. They have been incredibly helpful and will replace what's needed easily. Thank you IRobot!
1 reply from iRobot team - 2 months ago
Hi Sam, thank you for letting us know about your experience. We're happy to hear your excitement for our products!
Avoid
1 out of 5 stars
Chris - 2 months ago
originally posted on https://www.irobot.co.uk/
Had an issue with in a week, had to send the robot back, still waiting for a replacement. Customer service don't seem to know what's going on if you can ever get through to them
Save your money, Roomba is junk!!
1 out of 5 stars
No longer a IRobot supporter - 2 months ago
originally posted on https://www.irobot.com/
I have had two Roomba products and have had nothing but problems, can't communicate, Roomba not connected scrub contacts or reconnect; and many other issues. Save your money, time and frustration and select another self cleaning robot company.
1 reply from iRobot team -
Hi iRobot Customer, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around.
We have just e-mailed you in order to help out.
Too many software issues
1 out of 5 stars
BlackBreath - 2 months ago
originally posted on https://www.irobot.com/
This is the second vacuum I've had since the end of July 2023. IRobot had to replace the first one after about four months because of software problems. The second one hasn't been much better. I had to send it in to have the bumper replaced. I constantly have to remap my home because the robot continues to change and / or add new names to my home. The best I get from customer service is a factory reset, remapping, OR (and this is the best) send it in, BUT I must pay for it because it's out of warranty. The replacement didn't have a year warranty. It only had the remaining time of the original 1 year warranty. This show exactly how much dependability IRobot has in their products. DO NOT BUY AN IROBOT! There are better brands on the market.
1 reply from iRobot team -
Hi iRobot Customer, we're sorry to hear that your Robot is experiencing such a complex issue, and we'd love the opportunity to help out and resolve it.
We have just e-mailed you, so we can provide you with a proper solution.
Not a bad vacuum but I wish it would get the corners better.
3 out of 5 stars
Neen - 2 months ago
originally posted on https://www.irobot.com/
We have 3 dogs so I was super excited to try this out but it did not get the corners of rooms like I wish it did.
1 reply from iRobot team -
Hi Neen, thank you for letting us know about your experience. Please know that we are driven to continually improve our
products to help you do more, every day.
One less thing to worry about
5 out of 5 stars
Patsy - 2 months ago
originally posted on https://www.irobot.com/
This is my second purchase. I moved my first one to a different location in the house. I love having to come home to a clean house and not listen to my husband that there is so much dog hair on the floor.
1 reply from iRobot team - 2 months ago
Hi Patsy, thank you for letting us know about your experience. We're happy to hear your excitement for our products!
Stopped working after 1yr told no repair options in Canada
1 out of 5 stars
Cliff - 2 months ago
originally posted on https://www.irobot.com/
Broke after warranty period and after trouble shooting told there were no possible repair options for Canadians. Even asked if I could ship it to the US and told no.
1 reply from iRobot team -
Hi Cliff, we apologize for the inconvenience that was caused, and we would be happy to assist you with resolving the issue.
We have just e-mailed you, so we can help out.
Worst product and purchase ever, dont buy
1 out of 5 stars
Darwin - 2 months ago
originally posted on https://www.irobot.com/
This has been the worst mistake i ever made, this is an extremely glitchy product, from day way presented issues, location error, parts need to be replaced too soon, customer service wont honor the warranty even if within return window, you have to do a lot of trouble shoot over the phone which will take over 2 hours, even disassemble it. I bought this on march 22nd, 2024, when it came they sent a defective one with a door that didnt close, my order number is Order Number: US01160441, i am telling you this is garbage, sadly i paid close to 1,500 for this garbage.
Also leaves streaks all over the floor.
1 reply from iRobot team -
Hi Darwin, we apologize for the inconvenience that was caused, and we would be happy to assist you with resolving the issue.
We have just e-mailed you, so we can help out.
J9+ Combo - TERRIBLE
1 out of 5 stars
Brandon - 2 months ago
originally posted on https://www.irobot.com/
This review is for the J9+ combo, however this was the only way I could find to leave my review on the J9 + model instead. I have had several of the lower end roombas, I decided it was time to try the higher end model to see if there was a major difference. This robot is a $ 1,400 piece of junk brand new right out of the box. The base hardly ever works to empty the bin automatically or manually. The cleaner never wants to start on its schedule nor by trying to start it through the app, I have had to reboot this machine almost every time I need to use it to get it to operate. This defeats the purpose of its convenient purposes. When it cleans it does clean well, however the less expensive models would make more since to me if I'm having to be so hands on with this machine everytime it needs to clean. At this price and this brands reputation, I did expect much more from this robot, I would highly advise you stay away and find a similar product elsewhere or go with the cheaper models without the base as that seems to be what is so glitchy about this product!
1 reply from iRobot team - 2 months ago
Hi Brandon, this isn’t the experience we’d like you to have, and we’d love the opportunity to turn it around.
We have just e-mailed you in order to help out.
High Maintenance Item (Completely Dissapointed)
1 out of 5 stars
Al - 2 months ago
originally posted on https://www.irobot.com/
This is my second time purchasing a Roomba smart vacuum. I loved my first I-robot, but once it stopped working, I knew I wanted another Roomba. This Roomba J9+ has been a painful item to use at home. It constantly gets stuck in places, and something constantly needs to be replaced or fixed (I am talking about almost daily). It has become more of a hassle to use than sweeping my floors. I am so disappointed to have paid so much for something that needs my daily attention. Additionally, the automatic empty vacuum is so loud that my daughter cries every time it goes off. If I could return it, I would totally do so.
1 reply from iRobot team -
Hi Al, we're sorry to hear that your Robot is experiencing such a complex issue, and we'd love the opportunity to help out and resolve it.
We have just e-mailed you, so we can provide you with a proper solution.
I would never buy this again
2 out of 5 stars
Brad - 2 months ago
originally posted on https://www.irobot.com/
I can count on one hand the number of jobs this robot has completed without an error. Either it's stuck, or can't dock, or can't charge, or battery dies despite being on the charger. Day one it told me the charging contacts needed cleaning. I should have sent it back then, but since it was financed I worried about getting a refund.
When it works it cleans well. That's why it gets two stars. But I might as well be mopping and vacuuming myself since every time I have to manually plug it back into the dock and pray it charges.
I have spoken to customer support any time I have an issue that doesn't go away by redocking it myself and they have been nice. But their walkthrough is the same things I do like resetting the robot. And the fact is I shouldn't have to do this every single time it cleans.
1 reply from iRobot team -
Hi Brad, thank you for letting us know about your situation.
This is definitely not the experience we want for our iRobot family, and we'd be happy to provide you with a proper solution for this issue.
We have just e-mailed you, so we can help out.
Good not great
4 out of 5 stars
Thumbs up graphic, would recommend
Adam - 3 months ago
This is a pretty good autonomous robot. The software is better than previous versions for sure it seems to avoid cords and cables even when the are moved around. It is easy to program to run on a schedule and even to keep out of certain areas. The self emptying is great but it is very loud. Overall I recommend this product.
Disappointed
2 out of 5 stars
Datisch - 3 months ago
originally posted on https://www.irobot.com/
We bought Roomba vacuum & Mop Clean base Automatic dirt disposal j7+ not quite a year ago. Initially, it worked well and it still vacuums and mops nicely. The issue is that there is an error of some kind almost every time it runs but mostly the clean base doesn't function well at all. We have to use a brush every time to get fibers and dirt collected out of the vacuum to get it to run. The base says change the bag, which we do but it still says change the bag even when empty. What is the point of a robot vacuum that requires human intervention at every use? there is no point!
1 reply from iRobot team - 3 months ago
Hi Datisch, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around.
Is it okay if you provide us with iRobot email in order to resolve the issue?
NEVER AGAIN
1 out of 5 stars
EXTREMELY Disappointed Buyer - 3 months ago
originally posted on https://www.irobot.com/
I dont write reviews...mostly because people write stuff for free things or just to complain...or paid by competition. This is NEITHER or anything else that one may conjure up.
This product is beyond bad! DO NOT buy, DO NOT waste your money....just don't. Here are the reasons why...
- The app is crap...constant connectivity issues, lack of options, &non-intuitive.
- The robot can't see when its the slightest bit dark, despite having a camera with light. I get countless of messages saying its too dark when vacuuming at 630 AM in the South...in the summer!
- The spin brush stopped working 1 month in (nothing tangled or clogged).
- The evacuation flap constantly gets stuck and mind you we have non-shedding dogs with limited dust...since the thing is supposed to vacuum everyday.
- The vacuum takes 3 to 5 hours to clean a 1500 sqft space. Guess it depends on if its a full moon or not.
- It constantly bumps into objects despite having a camera. Gets as bad as it ramming into doors even on frontward approach.
- It leaves stuff on the floor...dust, lint, etc....CONSTANTLY.
- Needs maintenance like 1 per month if not sooner.
On a positive...its quiet when it vacuums (just not when it clears the dust bin...makes sense).
This is by far the worst product I have every purchased. I was hoping that the switch to "American" product only to be disappointed time and again. Sorry iRobot. Roborock is light years ahead and I'm going back to my 5-year old product that got the job done right. Note, the only reason I switched was concern with foreign influence on home IOT devices...dont get fooled by some of the rhetoric like I did.
To any buyers...get bot with LIDAR. Coupled with cameras, you have a machine that actually works. Don't waste your on any iRobot product IMO until they fix their product. Best of luck to the team at iRobot. Hope they can catchup. To the lucky ones that actually got a good product from iRobot...good for you (in all seriousness...you got lucky)!
1 reply from iRobot team -
Hi iRobot Customer, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around.
We have just e-mailed you in order to help out.