Master Lock Combination Comb. Brass Lock: Resettable Padlock for Storage Locker & Shed, Silver, 0.5" Shackle Width
$8.61
In Stock
WARNING: choking hazard - small parts. Not for children under 3 yrs.
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The product has received significant criticism for its tendency to reset the combination unexpectedly, leading to frustration and inconvenience for guests. Many have reported being locked out after only a few uses, requiring bolt cutters to remove the lock. Despite some positive feedback regarding its ease of use and sturdy design, the overwhelming sentiment points to a design flaw that makes it unreliable for securing personal belongings. Guests are advised to consider these issues before purchasing.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
2.5 out of 5 stars with 250 reviews
quality: 1.45 out of 5
value: 1.4 out of 5
11% would recommend
106 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
3 December, 2025Verified purchase
This lock should be recalled.
This lock is incredibly loose which I think causes it to inadvertently reset the code. This created an incredibly inconvenient situation which required it to be cut off. This faulty lock should be recalled.
1 reply from MasterLockCompany team - 1 month ago
We appreciate your feedback and apologize for your inconvenient experience with this product. Master Lock is committed to improving the user experience on all our padlocks by enhancing functionality and ease of use. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN
1 out of 5 stars
17 November, 2025Verified purchase
Terrible lock.
Terrible lock! It locks me out at times. It’s so inconvenient especially when you are trusting it to lock your belongings up. Sometimes it works and it’s not the code you set. Trash.
1 reply from MasterLockCompany team - 2 months ago
We appreciate your feedback and apologize for your inconvenient experience with this product. Master Lock is committed to improving the user experience on all our padlocks by enhancing functionality and ease of use. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN
1 out of 5 stars
Thumbs down graphic, would not recommend
14 November, 2025Verified purchase
(no review title)
Yeah. Same as everybody else. Lock just randomly goes bad and resets. DO NOT BUY unless you like using bolt cutters at annoying times!
1 reply from MasterLockCompany team - 2 months ago
We appreciate your feedback and apologize for your inconvenient experience with this product. Master Lock is committed to improving the user experience on all our padlocks by enhancing functionality and ease of use. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN
1 out of 5 stars
Thumbs down graphic, would not recommend
23 October, 2025
(no review title)
Reviews are TRUE! The lock just locked itself and couldnt open it with my code! Lucklily, I was in the gym so they break the lock to get me my bellongings. TERRIBLE. Now I have to spend money again for a new one. They should give a refund to everyone who ever purchased this garbage. I dont undrerstand that this lock is still being sold. We need to report this scam.
1 reply from MasterLockCompany team - 3 months ago
We are sorry for the experience with your lock and thank you for your feedback. I will pass it along to our quality team. We would love the opportunity to make it better for you. If you could please call 1-800-308-9244 and we will be happy to discuss some options.
1 out of 5 stars
Thumbs down graphic, would not recommend
23 September, 2025Verified purchase
Please listen to the reviews
Either got jammed or reset itself after having just been used 20 mins prior. Imagine my surprise and dismay coming out of the shower at the gym, unable to get to all of my belongings. Thank god the gym had lock cutters on hand. DO NOT BUY.
1 reply from MasterLockCompany team - 4 months ago
We appreciate your feedback and apologize for your inconvenient experience with this product. Master Lock is committed to improving the user experience on all our padlocks by enhancing functionality and ease of use. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN
1 out of 5 stars
Thumbs down graphic, would not recommend
5 September, 2025Verified purchase
Do not buy! What a headache!!
After I reset the combination it “worked” the first few tries then once I actually utilized it to lock a gate it stopped working. I read the reviews after this issue and can see I am not the only person with this issue!
1 reply from MasterLockCompany team - 4 months ago
We appreciate your feedback and apologize for your inconvenient experience with this product. Master Lock does stand behind its product and if you could please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN we can provide assistance.
5 out of 5 stars
Thumbs up graphic, would recommend
22 August, 2025Verified purchase
Easy to use
Easy to use. Quick shipping & arrival.
1 out of 5 stars
Thumbs down graphic, would not recommend
20 August, 2025Verified purchase
Why is this defective lock still on shelves?
I wish I would’ve read the reviews before purchasing this lock. It won’t open with the combination I set. I’ve only used it twice. This lock shouldn’t be sold in stores or online.
1 reply from MasterLockCompany team - 5 months ago
We appreciate your feedback and apologize for your inconvenient experience with this product. Master Lock does stand behind its product and if you could please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN we can provide assistance.
1 out of 5 stars
Thumbs down graphic, would not recommend
19 August, 2025Verified purchase
defective lock
same as a lot of other customers - worked once or twice then would not open with the combination i set. very unfortunate, i trusted target to sell better products than this.
1 reply from MasterLockCompany team - 5 months ago
We are sorry about the experience with your product. It’s hard to pinpoint how this occurred. If you’d like to return the product, you will need to return it to the retailer that it was originally purchased from. We are happy to help answer any questions or concerns you have. Please give us a call at 1-800-308-9244 or if email is better, click on the Contact Us link at www.masterlock.com
1 out of 5 stars
Thumbs down graphic, would not recommend
15 August, 2025Verified purchase
Dont waste your money
Doesn’t work. Locked up and had to be cut from my son’s locker the first day. Reading reviews on Masterlock.com, this is a reoccurring issue.
1 reply from MasterLockCompany team - 5 months ago
We appreciate your feedback and apologize for your inconvenient experience with this product. Master Lock does stand behind its product and if you could please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN we can provide assistance.
1 out of 5 stars
Thumbs down graphic, would not recommend
4 August, 2025
Worked once
Worked once and would not unlock after that.
1 reply from MasterLockCompany team - 5 months ago
We are sorry about the experience with your product. It’s hard to pinpoint how this occurred. If you’d like to return the product, you will need to return it to the retailer that it was originally purchased from. We are happy to help answer any questions or concerns you have. Please give us a call at 1-800-308-9244 or if email is better, click on the Contact Us link at www.masterlock.com
1 out of 5 stars
Thumbs down graphic, would not recommend
31 July, 2025Verified purchase
If I could give zero stars I would.
Don’t buy this lock. Only used twice and the combination stopped working. Got stuck on my locker at the gym. Had to get bolt cutters to cut it off. 😾😾
1 reply from MasterLockCompany team - 6 months ago
We appreciate your feedback and apologize for your inconvenient experience with this product. Master Lock does stand behind its product and if you could please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN we can provide assistance.
1 out of 5 stars
Thumbs down graphic, would not recommend
25 July, 2025Verified purchase
Garbage!
Good for one week and the combination would not let me back in my work locker. Had to get someone to use bolt cutters to get it open.
1 reply from MasterLockCompany team - 6 months ago
We appreciate your feedback and apologize for your inconvenient experience with this product. Master Lock does stand behind its product and if you could please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN we can provide assistance.
2 out of 5 stars
Thumbs down graphic, would not recommend
2 May, 2025
Use with caution
I bought this to secure my locker at the gym. It initially worked well, and it was easy to set the code. After about 10 uses, it jammed up and I had to get someone at the gym to cut it off with bolt cutters. Would not buy again.
1 reply from MasterLockCompany team - 9 months ago
We appreciate your feedback and apologize for your inconvenient experience with this product. Master Lock does stand behind its product and if you could please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN we can provide assistance.
1 out of 5 stars
Thumbs down graphic, would not recommend
11 January, 2025Verified purchase
DO NOY BUY- DEFECTIVE
One star if possible!!! I’ve had this less than a month and it’s changed the combo multiple times on me!! Now I’m somewhere in public I NEED it and can’t get it to unlock- thankfully THIS TIME it changed before the code changed! I was lucky to guess the correct code last time!
1 reply from MasterLockCompany team - 1 year ago
We appreciate your feedback and apologize for your inconvenient experience with this product. Master Lock does stand behind its product and if you could please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN we can provide assistance.
1 out of 5 stars
Thumbs down graphic, would not recommend
17 October, 2024Verified purchase
don't buy this !!
I would give 0 star if I can, only after a few times of using it, it’s changed the combo it itself by accident, now the lock is stuck and can’t get it to reset.
1 reply from MasterLockCompany team - 1 year ago
We appreciate your feedback and apologize for your inconvenient experience with this product. Master Lock does stand behind its product and if you could please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN we can provide assistance.
1 out of 5 stars
Thumbs down graphic, would not recommend
16 October, 2024
DO NOT PURCHASE! Defective!!
Target needs to pull this item off the shelves asap! All reviews on here say the same thing and it’s 100% accurate. I set the combination, it worked the first couple times and now that combination does not work at all. People are saying it resets itself, but I can’t get it to open with the original code either. This is on my back gate so now I can’t get my trash in and out until I bolt cut it off, which is another product I have to go buy. I’ve never needed bolt cutters until I bought this faulty product. Honestly, pull this off the shelf Target, you should not be selling a product that is getting this many complaints about flat out not working!
1 reply from MasterLockCompany team - 1 year ago
We appreciate your feedback and apologize for your inconvenient experience with this product. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN
1 out of 5 stars
Thumbs down graphic, would not recommend
25 September, 2024Verified purchase
Dont buy
reset automatically dont buy
1 reply from MasterLockCompany team - 1 year ago
We appreciate your feedback and apologize for your inconvenient experience with this product. Master Lock is committed to improving the user experience on all our padlocks by enhancing functionality and ease of use. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN
1 out of 5 stars
Thumbs down graphic, would not recommend
19 September, 2024Verified purchase
Defective!! Do not buy! Master Lock- refund us!
Should be zero stars! Product is totally defective. Code stopped working while it was locked on my daughter’s locker. Had to boltcut it off. Defective! They should issue refunds for this product.
1 reply from MasterLockCompany team - 1 year ago
We appreciate your feedback and apologize for your inconvenient experience with this product. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN
1 out of 5 stars
13 September, 2024
originally posted on Masterlock.com
Too easily changes the combination on its own
Used only once; the second time I went to use it, I discovered that the lock had reset itself while in my gym bag. It has a design flaw that has been described by MULTIPLE other users. It is now useless.
1 reply from Customer Service team - 1 year ago
We appreciate your feedback and apologize for your inconvenient experience with this product. Master Lock does stand behind its product and if you could please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN we can provide assistance.