Master Lock Asst Colors Dl 3/16 Reset Lock: Multicolor Steel Combination Padlock for Luggage & Sport Bags
$8.97
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Guests are saying
The product has received significant criticism for its reliability and misleading advertising. Many guests reported issues with the lock's combination resetting unexpectedly, leading to inconvenience and the need for cutting the lock off. Additionally, the expectation of receiving multiple locks was not met, as guests only received one. However, some guests appreciated the sturdy design and the ability to reset the combination, highlighting its potential for secure use in various settings.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.4 out of 5 stars with 129 reviews
quality: 1.93 out of 5
value: 1.82 out of 5
7% would recommend
26 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
18 August, 2026Verified purchase
(no review title)
I had the blue lock for a year now and today I used it on the gym and my combination didn’t work so I had to ask a worker to cut off my lock
1 reply from MasterLockCompany team - 22 days ago
We appreciate your feedback and apologize for your inconvenient experience with this product. Master Lock does stand behind its product and if you could please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN we can provide assistance.
2 out of 5 stars
1 August, 2026Verified purchase
(no review title)
My locks were hacked somehow a person manage to change the combination can’t use it and it’s locked on my storage container
1 reply from MasterLockCompany team - 1 month ago
We appreciate your feedback and apologize for your inconvenient experience with this product. The most important function of any locking mechanism is deterrence. Security and quality are very important to us, and we design and rigorously test our products using real-life inspired tests to ensure they provide reliable security and deterrence for many years. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN
1 out of 5 stars
Thumbs down graphic, would not recommend
18 June, 2026Verified purchase
Only 1 in package
There are 4 locks pictured, but you only receive one lock. Not the deal I was planning on getting.
1 reply from MasterLockCompany team - 3 months ago
We appreciate your feedback and apologize for your inconvenient experience with this product. The website is showing the available colors the lock comes in, black, blue, purple, and silver (color randomly selected at time of shipment). For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN
1 out of 5 stars
Thumbs down graphic, would not recommend
6 June, 2026Verified purchase
Beware
Fell and reset code, got locked out. What garbage.
1 reply from MasterLockCompany team - 3 months ago
We appreciate your feedback and apologize for your inconvenient experience with this product. Master Lock is committed to improving the user experience on all our padlocks by enhancing functionality and ease of use. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN
2 out of 5 stars
Thumbs down graphic, would not recommend
1 June, 2026Verified purchase
only one lock
you only get one lock. This is deceptive advertising.
1 reply from MasterLockCompany team - 3 months ago
We appreciate your feedback and apologize for your inconvenient experience with this product. The lock is available in black, blue, purple, and silver (color randomly selected at time of shipment).For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN
1 out of 5 stars
Thumbs down graphic, would not recommend
28 May, 2026Verified purchase
Misleading pic and name-ONE lock
This pic is so misleading. It is ONE lock, color randomly chosen, and too big for most luggage.
1 reply from MasterLockCompany team - 3 months ago
We appreciate your feedback and apologize for your inconvenient experience with this product. Master Lock is committed to improving the user experience on all our padlocks by enhancing functionality and ease of use. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN
1 out of 5 stars
Thumbs down graphic, would not recommend
24 March, 2026Verified purchase
Do not buy. Faulty lock system.
Wouldn’t open with combo. Read the other reviews. Same thing happened. Had to get it bolted off after second use.
1 out of 5 stars
Thumbs down graphic, would not recommend
4 January, 2026Verified purchase
Wouldnt unlock
Hadn’t used lock in a month and when I went to use it at the gym, the lock didn’t recognize my combination! Couldn’t unlocked it to use. Luckily it wasn’t on a locker.
1 reply from MasterLockCompany team - 8 months ago
We appreciate your feedback and apologize for your inconvenient experience with this product. Master Lock does stand behind its product and if you could please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN we can provide assistance.
1 out of 5 stars
Thumbs down graphic, would not recommend
9 November, 2025
One, overpriced, oversized, disappointing lock
Lock is too big for standard holes in luggage. For the price and based on the photo, you'd think you get 4 locks, but you don't. It's one lock. Very disappointed.
1 reply from MasterLockCompany team - 10 months ago
We appreciate your feedback and apologize for your inconvenient experience with this product. Master Lock is committed to improving the user experience on all our padlocks by enhancing functionality and ease of use. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN
1 out of 5 stars
Thumbs down graphic, would not recommend
24 October, 2025
DO NOT BUY
DO NOT BUY! My combination stopped working! Reset on its own!
1 reply from MasterLockCompany team - 11 months ago
We are sorry for the experience with your lock and thank you for your feedback. I will pass it along to our quality team. If you would like to discuss further please contact us at 1-800-308-9244.
1 out of 5 stars
Thumbs down graphic, would not recommend
20 October, 2025Verified purchase
DO NOT BUY
Do not buy this lock I used it for my storage unit and went to get something out of it and the code reset by itself I then looked at reviews and see this has happened to many other people . I broke the lock off an had to buy a new one
1 reply from MasterLockCompany team - 11 months ago
We are sorry for the experience with your lock and thank you for your feedback. I will pass it along to our quality team. We would love the opportunity to make it better for you. If you could please call 1-800-308-9244 and we will be happy to discuss some options.
1 out of 5 stars
1 October, 2025Verified purchase
Bad lock
Waste of $. After a week this randomly stopped working. My son had to get a janitor to cut it off the locker.
1 reply from MasterLockCompany team - 11 months ago
We are sorry for the experience with your lock and thank you for your feedback. I will pass it along to our quality team. If you would like to discuss this further, please call 1-800-308-9244 and we'll be happy to assist you.
1 out of 5 stars
Thumbs down graphic, would not recommend
15 July, 2025Verified purchase
stopped working
this locker for about a month then spontaneously stopped working. Had to have it cut off my locker.
1 reply from MasterLockCompany team - 1 year ago
We appreciate your feedback and apologize for your inconvenient experience with this product. Master Lock does stand behind its product and if you could please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN we can provide assistance.
1 out of 5 stars
Thumbs down graphic, would not recommend
22 June, 2025
Malfunctioned - like other reviews. Beware!!
Do not Get this 😭 Get the tried & true funny looking ones. This worked multiple times & of course my first day at swim class, I get locked out of my locker. Everyone had to be cleared out of the locker room LOL, so someone could pry this off.
1 reply from MasterLockCompany team - 1 year ago
We appreciate your feedback and apologize for your inconvenient experience with this product. Master Lock does stand behind its product and if you could please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN we can provide assistance.
1 out of 5 stars
15 June, 2025Verified purchase
NOPE
Do not get this, since resetting the code is is easy it can also mess up with your set code when you accidentally turn the lock to “reset code”. Buy something else.
1 reply from MasterLockCompany team - 1 year ago
We appreciate your feedback and apologize for your inconvenient experience with this product. Master Lock does stand behind its product and if you could please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN we can provide assistance.
1 out of 5 stars
Thumbs down graphic, would not recommend
17 April, 2025Verified purchase
Masterlock mini
Sensitive to combination change or something. The code i set isnt working
1 reply from MasterLockCompany team - 1 year ago
We appreciate your feedback and apologize for your inconvenient experience with this product. Master Lock does stand behind its product and if you could please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN we can provide assistance.
1 out of 5 stars
11 December, 2024
only get one lock not four!
haven't used it yet but i thought i was getting 4 locks and not one, i would've got a different lock for a better price.
1 out of 5 stars
Thumbs down graphic, would not recommend
26 November, 2024Verified purchase
Avoid the hassel
As nice as it is to have a feature where you can reset your combination it’s also the downfall of the product. I brought this last week for work and I guess I accidentally changed my code without realizing it. I had to get the lock cut off as I couldn’t access my purse. Threw that thing in the trash once it was off. Will stick to the preset combination padlock.
1 reply from MasterLockCompany team - 2 years ago
We appreciate your feedback and apologize for your inconvenient experience with this product. Master Lock does stand behind its product and if you could please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN we can provide assistance.
1 out of 5 stars
Thumbs down graphic, would not recommend
4 September, 2024Verified purchase
What happened!
Lock combination changed like some many other users stated. Returning!
1 reply from MasterLockCompany team - 2 years ago
We appreciate your feedback and apologize for your inconvenient experience with this product. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN
1 out of 5 stars
Thumbs down graphic, would not recommend
5 May, 2024Verified purchase
Misleading product
I ordered the Master Lock Asst Colors Dl 3/16 Reset Lock. The online order did not give me a choice of color, so I believed all 4 locks would be delivered. I only received 1 lock. Clean up your order processing.
1 reply from MasterLockCompany team - 2 years ago
We appreciate your feedback and apologize for your inconvenient experience with this product. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN