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Nespresso Vertuo Next Coffee Maker and Espresso Machine by DeLonghi Gray: Compatible with Vertuo Line, 12 Capsules Included - 2 of 4Nespresso Vertuo Next Coffee Maker and Espresso Machine by DeLonghi Gray: Compatible with Vertuo Line, 12 Capsules Included - 3 of 4Nespresso Vertuo Next Coffee Maker and Espresso Machine by DeLonghi Gray: Compatible with Vertuo Line, 12 Capsules Included - 4 of 4
Nespresso Vertuo Next Coffee Maker and Espresso Machine by DeLonghi Gray: Compatible with Vertuo Line, 12 Capsules Included - 1 of 4

Nespresso Vertuo Next Coffee Maker and Espresso Machine by DeLonghi Gray: Compatible with Vertuo Line, 12 Capsules Included

$116.99 reg $179.99
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save $63.00 (35% off)

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At a glance

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About this item

Highlights

  • IMPOSSIBLY GOOD QUALITY: Exclusively compatible with Nespresso Vertuo capsules, featuring over 30 blends and producing velvety crema indicative of only the highest quality.
  • A RANGE OF OPTIONS: Vertuo Next makes both coffee and espresso in a variety of sizes: 5, 8, and 18oz coffees, and single and double espresso. Includes a complimentary starter set of Nespresso Vertuo capsules (capsule assortment may vary from picture).
  • SLEEK & SUSTAINABLE: This Nespresso coffee maker and espresso machine is the most compact, sustainable and smart Vertuo machine yet; it is only 5.5 inches wide and made of partially recycled materials, with energy-saving automatic turn off
  • EXPERTLY BREWED EVERY TIME: Revolutionary one-touch brewing system uses barcode-scanning technology to guarantee the perfect brew.
  • QUALITY
  • ROOTED IN SUSTAINABILITY: Not only does the hermetically sealed aluminum
  • capsule protect the freshness of our coffee, but its also fully recyclable.
  • Plus, Nespresso's recycling program makes returning and recycling your
  • capsules easy with at-home and in-store options available nationwide.
  • Includes a complimentary starter set of Nespresso Vertuo capsules (capsule assortment may vary from picture).

Description

Nespresso VERTUO NEXT is the latest VERTUO Nespresso coffee and espresso maker with an all-new design and colors for the ultimate brewing experience. In addition to its original espressos, NESPRESSO VERTUO NEXT produces an extraordinary cup of coffee with a smooth layer of crema, the signature of truly great cup of coffee. The VERTUO coffee and espresso coffee machine conveniently makes 5, 8, 18 oz Coffee and single and double Espresso. Nespresso brings together the know-how of all its coffee experts, who have carefully chosen the origin and roasting of each coffee blend and created a brewing system using Centrifusion technology, a patented extraction technology developed by Nespresso. Just insert a Vertuo capsule and close the lever — when activated, the capsule spins, blending ground coffee with water and extracting every drop of flavor. Its precision brewing system recognizes each capsule and automatically adjusts its brewing parameters to consistently deliver the best in cup result. Bundled with Nespresso's Aeroccino3, provides smooth hot or cold milk froth for your coffee recipes with one touch. It froths all types of milk in a few seconds, without noise or vibration. Each machine includes a complimentary welcome set with a range of Nespresso Vertuo capsules with unique aroma profiles. Order your Nespresso capsules, receive personalized advice, and obtain technical support or repair for your machine through Nespresso via mobile app, online at Nespresso.com, by telephone or in one of our Boutiques. This coffee machine is compatible exclusively with Nespresso Vertuo Line pods. Input power (W):1260
Dimensions (Overall): 12.4 Inches (H) x 5.5 Inches (W) x 16.9 Inches (D)
Weight: 8.8 Pounds
Capacity (Volume): 37 Ounces
Features: Removable Drip Tray
Cup Capacity: 1
Mount Type: Freestanding
Includes: 12 Nespresso Capsules
Safety and Security Features: Automatic Shut-Off
Coffee Filter Type: Capsule
Coffee Type Used: Coffee Capsules
Compatible With: Nespresso Vertuo Line
Wattage Output: 1260.0 Watts
Material: Plastic
Care & Cleaning: Spot or Wipe Clean
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 79332989
UPC: 044387012010
Item Number (DPCI): 072-08-0567
Origin: Imported
If the item details aren’t accurate or complete, we want to know about it.

Shipping details

Estimated ship dimensions: 17.4 inches length x 14.7 inches width x 10.5 inches height
Estimated ship weight: 13.5 pounds

Return details

This item can be returned to any Target store or Target.com.
This item must be returned within 90 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.

Q: does this make espresso?

submitted by Graycee324 - 3 years ago
  • A: Yes. The Vertuo Next machine can brew the Espresso-sized capsules offered by Nespresso.

    submitted byNespresso Team - 3 years ago
    Brand expert
  • A: Yes, you can purchase espresso pods!

    submitted byrickmitt - 3 years ago

Q: How many ounces is for the single and double espresso

submitted by Espresso ounces - 4 years ago
  • A: All Vertuo Espresso capsules brew 1.35oz. and Double Espresso capsules brew 2.7oz.

    submitted byNespresso Team - 4 years ago
    Brand expert

Q: Can it dispense hot water?

submitted by Ram - 1 year ago
  • A: Thank you for your question, Ram.  The Nespresso Vertuo Next was created to brew the Nespresso and Starbucks by Nespresso blends. It will not dispense hot water. However, other machines in the Nespresso family have that option available. For example, the Citiz Platinum in our Original category of machines will dispense hot water to create the perfect Americano. Enjoy discovering our many Vertuo blends. Should you have any further inquiries regarding Nespresso machines or capsules, please call our toll-free number 1-800-562-1465. For your convenience, we are available 24 hours a day, 7 days a week.

    submitted byNespresso Team - 1 year ago
    Brand expert

Q: can you use reuseable pods with this machine?

submitted by Jane - 1 year ago
  • A: Thanks for your inquiry, Jane. The Nespresso machines were created to brew the specialty coffee we grow from all over the world. We do not test the compatibility of competitor capsules with Nespresso machines, therefore, we're unable to provide information regarding capsules not manufactured by Nespresso. Thank you.

    submitted byNespresso Team - 1 year ago
    Brand expert

Q: Can you recycle the pods?

submitted by Mia - 1 year ago
  • A: Thank you for your question, Mia! Yes, we do offer a complimentary recycling program for our capsules. You may receive two prepaid, complimentary recycling bags with each Nespresso order through our Nespresso website, which holds 100 VertuoLine / 200 OriginalLine capsules. You may take this full bag of used capsules to your local UPS Store to recycle with us. Upon the receipt of your used capsules, the coffee will be made into mulch, and the aluminum will be recycled with a smelter. We thank you for interest in participating in our recycling program and joining us in our commitment to conserving valuable landfill space, reducing greenhouse gas emissions, and reducing pollution.

    submitted byNespresso Team - 1 year ago
    Brand expert

Q: Is this machine compatible with the Nespeesso Dolce Gusto pods? Thank you!

submitted by Liz O - 1 year ago
  • A: Thank you for your question. Nespresso does not test the compatibility of competitors’ products with our products; therefore, we cannot comment on this.

    submitted byNespresso Team - 1 year ago
    Brand expert

Q: Are the illy pods compatible with this machine?

submitted by MoxieMama - 1 year ago
  • A: We are aware that some companies are manufacturing capsules that appear to be compatible. We do not test the compatibility of competitors’ products with our machines; therefore we cannot comment on this. You may decide to use non-Nespresso capsules in your Nespresso machine. The use of capsules others than those of Nespresso doesn’t invalidate the warranty. However, we are glad to tell you about the perfect interaction between Nespresso capsules and Nespresso machines, which is the essence of our system.

    submitted byNespresso Team - 1 year ago
    Brand expert

Q: This Unit sold by Nespresso also makes a 12oz cup; does this one?

submitted by WTA - 2 years ago
  • A: Thank you for your question. The Alto Ambrato, Alto Onice, and Cold Brew Intense capsules brew 12oz. These capsules are exclusively for VertuoLattissima, VertuoCreatista, VertuoNext, and VertuoPop+ models only. We are available 24 hours a day, seven days a week at 1-800-562-1465, so you may call anytime at your earliest convenience if you have any other questions or concerns.

    submitted byNespresso Team - 2 years ago
    Brand expert

Q: How do I clean the bed press o single cup machine. Coffe tastes bitter now. It never used to taste bad.

submitted by Serenity - 2 years ago
  • A: We recommend running a rinse cycle once a week through your machine, to assist with keeping the taste, texture, body, and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. You can find instructions for rinsing and descaling the Vertuo Next in your User Manual, or on the Machine Assistance page of the Nespresso website. If you need assistance with your Vertuo Next, please do not hesitate to contact us through our toll-free number, 800-562-1465.

    submitted byNespresso Team - 2 years ago
    Brand expert

Q: How do I clean the machine. The coffee tatstes stale

submitted by Serenity - 2 years ago
  • A: We recommend running a rinse cycle once a week through your machine, to assist with keeping the taste, texture, body, and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. You can find instructions for rinsing and descaling the Vertuo Next in your User Manual, or on the Machine Assistance page of the Nespresso website. If you need assistance with your Vertuo Next, please do not hesitate to contact us through our toll-free number, 800-562-1465.

    submitted byNespresso Team - 2 years ago
    Brand expert

Related Categories

Guests are saying

The Nespresso Vertuo Next coffee machine offers a versatile brewing experience, allowing guests to enjoy a variety of coffee styles from espresso to full-sized cups. Its innovative barcode technology ensures perfect extraction, while the sleek design adds elegance to any kitchen. However, some guests have reported concerns about reliability and size, particularly regarding the water tank and cup clearance. Overall, it provides a convenient solution for coffee lovers seeking quality at home.
    Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
    3.8 out of 5 stars with 4012 reviews
    design: 3.54 out of 5
    ease of use: 3.54 out of 5
    easy to clean: 3.43 out of 5
    quality: 2.61 out of 5
    value: 2.56 out of 5
    36% would recommend
    232 recommendations
    3 out of 5 stars
    14 November, 2025Verified purchase

    (no review title)

    Love the coffee, but sometimes the machine does not retrieve the capsule, sometimes it makes a violent noise, i wonder if its just this machine or most?
    JESSICA
    design: 3 out of 5
    ease of use: 3 out of 5
    easy to clean: 3 out of 5
    quality: 4 out of 5
    value: 4 out of 5
    Did you find this review helpful?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    11 November, 2025

    Dont purchase!

    Target sent me the wrong item! Save yourself the headache and buy directly from the brand. You receive a true product and receive better customer service.
    Lexi
    Did you find this review helpful?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    11 November, 2025Verified purchase

    DO NOT PURCHASE THIS ITEM FROM TARGET

    Do NOT purchase this machine from Target, and I'd be careful purchasing from them at all. They sent me a damaged and used unit. Box was correct, but unit inside was not. The box was sliced open, and the machine was dirty. When contacting Target customer service, you basically get nowhere. One person promises you a replacement in 2 days, then you're told by someone else that you can't get a replacement until 10 business days after return is received. Another person tells you they will issue the replacement and a refund, and in the next sentence tells you they cannot do both.  Another person tells me to just go purchase a new one in the store, which I declined as I am not buying a product twice and getting one machine. After fighting with Target through their chat for almost a week, finally called and was supposedly escalated to management. I got a $15 gift card for the inconvenience on the initial reach out, but other than that, they will do NOTHING for you. When told they care more about processes than their customer, no response or apology is given. "Management" would not make things right after all the back and forth and horrible customer service, and still said I had to wait 10 days for a replacement. I got a refund and will take my business elsewhere. Keep in mind, they say the refund takes 10 days as well. Completely unacceptable customer service, and this has extremely tarnished my relationship with Target. Target cares more about $100 than they do a VERY loyal customer who spends thousands at their stores. I am very disappointed in Target and their lack of customer service. This speaks volumes about them as a company.
    H
    Did you find this review helpful?
    5 out of 5 stars
    Thumbs up graphic, would recommend
    10 November, 2025Verified purchase

    Must have!

    Love it! easy to use! Only 1 button and it does the job.
    1 reply from Nespresso Team team - 4 days ago
    Congratulations on your Vertuo Next machine, Maria. We recommend running a priming cycle once a week and descaling every three months or 300 capsules. Whichever comes first. If you need assistance with your Vertuo Next, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
    Maria
    design: 5 out of 5
    ease of use: 5 out of 5
    easy to clean: 5 out of 5
    quality: 5 out of 5
    value: 5 out of 5
    Did you find this review helpful?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    10 November, 2025

    Short lived

    Only lasted a year and no longer pumps the water out.
    1 reply from Nespresso Team team - 5 days ago
    Thank you for your review, Kathleena. We share your disappointment regarding the issues you have experienced with your Nespresso VertuoNext machine. The Vertuo Next machine comes with a one-year warranty, and we are pleased to offer lifetime troubleshooting support. Please contact us at your earliest convenience for further assistance with your machine. We are available 24 hours a day, seven days a week, at 1-800-562-1465. Thank you.
    kathleena
    design: 4 out of 5
    ease of use: 5 out of 5
    easy to clean: 4 out of 5
    quality: 2 out of 5
    value: 1 out of 5
    Did you find this review helpful?
    4 out of 5 stars
    Thumbs up graphic, would recommend
    7 November, 2025Verified purchase

    Nespresso Vertuo Next Coffee Maker

    My Coffee Maker was not in a sealed carton for delivery. The coffee maker is fine but not happy how it was shipped
    1 reply from Nespresso Team team - 7 days ago
    Hi J, thank you for your review. We’re thrilled to learn you are enjoying your Vertuo Next. Your Vertuo Next is also Bluetooth compatible, and we recommend pairing your machine with your smart device to check for any necessary firmware updates which are essential to ensure your machine continues to function as it was designed to. If you need assistance with your Vertuo Pop Plus, please do not hesitate to contact us on our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
    J
    design: 5 out of 5
    ease of use: 4 out of 5
    easy to clean: 4 out of 5
    quality: 4 out of 5
    value: 4 out of 5
    1 guest found this review helpful. Did you?
    2 out of 5 stars
    6 November, 2025
    originally posted on Nespresso Australia
    Image

    Hot hot enough

    Dissapointingly low temprature coffee Ive upgraded my machine to correct this after poor results
    1 reply from Customer Relationship Centre team - 5 days ago
    Thank you for reaching out and sharing your experience with us. We’re sorry to hear that you’ve been disappointed with the temperature of your coffee. At Nespresso, we strive to provide the best possible coffee experience, and your feedback is invaluable in helping us achieve that. Your feedback will be passed on to relevant teams for further improvements. ☕
    Jeff
    Did you find this review helpful?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    1 November, 2025Verified purchase

    (no review title)

    I would honestly give it a zero star if I could it broke down in less than a year. Their customer service is awful. The pods are expensive. I’ve attempted to speak to three customer representatives and neither was able to help or offer any assistance. It should still be under the one year warranty, but haven’t received no help.
    1 reply from Nespresso Team team - 12 days ago
    Hi! Thank you for your review. We are dismayed to learn your Vertuo Next machine has not met your expectations. We thank you for the care and maintenance you perform on your machine. If you need assistance with your Vertuo Next Machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
    CV
    Did you find this review helpful?
    3 out of 5 stars
    Thumbs down graphic, would not recommend
    22 October, 2025Verified purchase

    Broke in a week

    It makes good coffee. However it broke in around 1 week. :/
    1 reply from Nespresso Team team - 23 days ago
    Thank you for your review, Knight. We're dismayed to learn that your Vertuo Next isn't working as expected. We kindly ask that you contact us through our toll-free number at 800-562-1465. Your machine comes with at least a one-year warranty and lifetime troubleshooting service. We are confident that we’ll be able to come to a satisfactory resolution.
    Knight
    design: 3 out of 5
    ease of use: 5 out of 5
    easy to clean: 2 out of 5
    quality: 2 out of 5
    value: 2 out of 5
    Did you find this review helpful?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    11 October, 2025Verified purchase

    Do Not Buy

    This coffee pot is garbage. Bad performance from the beginning. The run around and disconneted phone calls from the Nespresso help line and LONG help times was ridiculous. Save yourself the aggravation and purchase just about any other coffee pot.
    1 reply from Nespresso Team team - 1 month ago
    Thank you for your review and honest feedback, Gina. We’re disappointed to learn that our team did not meet your expectations when you reached out for troubleshooting assistance with your Vertuo Next. We sincerely apologize for any frustration or inconvenience you may have experienced. We want to assure you that we are committed to complete customer satisfaction, and we deeply regret when that is not the case. Please contact us at 1-800-562-1465 if you would like to speak with a supervisor who may be able to assist with additional out-of-warranty options. We’re confident we’ll reach a satisfactory resolution, getting you back to your Nespresso coffee ritual. For your convenience, we are available at our toll-free number 24 hours a day, 7 days a week.
    Gina
    design: 1 out of 5
    ease of use: 1 out of 5
    quality: 1 out of 5
    value: 1 out of 5
    4 guests found this review helpful. Did you?
    5 out of 5 stars
    27 September, 2025
    originally posted on Nespresso Canada
    Image

    Coffee of quality

    I love my Nespresso. Bought it 1 month ago. Make quality coffee. Try it with the milk frother, it's delicious.
    1 reply from Customer Relationship Centre | Nespresso Canada team - 2 months ago
    Thank you for sharing your positive review with us, Jean-F. We are delighted to hear that your Vertuo Next has been delivering the coffee quality you were looking for. Wishing you many more exceptional coffee moments ahead!
    Jean-F D
    3 guests found this review helpful. Did you?
    3 out of 5 stars
    Thumbs up graphic, would recommend
    12 September, 2025

    Great coffee and espresson but leaks water on counter

    I bought this elsewhere I was looking in reviews for the problem I’m having. It leaks water all over counter BUT dang if the coffee isn’t the best we have ever had outside of Europe! So idk
    1 reply from Nespresso Team team - 2 months ago
    Thank you for your review, Cass. We are delighted to learn that you are enjoying your Nespresso Vertuo Next machine, but we are dismayed to learn that it is leaking. Your Vertuo Next machine comes with a one-year warranty and lifetime troubleshooting support via our toll-free number, 800-562-1465. We are available 24 hours a day, 7 days a week, for your convenience. We offer repair and replacement options through our Assistance Service Program. Our Machine Experts would be happy to assist you with troubleshooting to reach the best possible resolution. We look forward to you continuing to enjoy the many Vertuo blends we offer as you embark on your coffee journey with Nespresso.
    cass
    design: 3 out of 5
    ease of use: 5 out of 5
    easy to clean: 5 out of 5
    quality: 3 out of 5
    value: 3 out of 5
    Did you find this review helpful?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    8 September, 2025

    Stopped working after a few months

    Broke after less than a year and the customer service is terrible.
    1 reply from Nespresso Team team - 2 months ago
    Thank you for your review, Gina. We are dismayed to learn your Vertuo Next machine didn’t meet your expectations. We pride ourselves on providing complete customer satisfaction and am disappointed to learn of your customer experience. Your machine came with a one-year warranty and a lifetime warranty via our toll-free number 800-562-1465. We offer other out-of-warranty options. Please do not hesitate to contact us. Our Machine Experts would be delighted to assist you further.
    Ginafarr
    design: 4 out of 5
    ease of use: 4 out of 5
    easy to clean: 3 out of 5
    quality: 1 out of 5
    value: 1 out of 5
    1 guest found this review helpful. Did you?
    1 out of 5 stars
    7 September, 2025
    originally posted on Nespresso Canada
    Image

    Très déçu

    Très déçu de cette machine. Fermeture nécessite d’appliquer de la force. Pas de créma persistante, disparaît au bout de quelques minutes. Café pas assez chaud. Le résultat ressemble à un café filtre (au prix de Nespresso…). Plastique fragile. Très bon service après-vente de Nespresso, garantie de satisfaction la machine est retournée.
    1 reply from Centre de Relation Client | Nespresso Canada team - 2 months ago
    Merci d’avoir pris le temps de partager votre expérience. Nous sommes sincèrement désolés que la Vertuo Next n’ait pas répondu à vos attentes. Cela dit, nous sommes heureux que notre service après-vente ait pu vous accompagner avec attention. Votre satisfaction nous tient à cœur, et nous espérons avoir l’occasion de vous offrir une meilleure expérience à l’avenir.
    MAV
    Did you find this review helpful?
    3 out of 5 stars
    Thumbs down graphic, would not recommend
    6 September, 2025Verified purchase

    Nothing included

    This was not worth the price for value. It has none of the extra cups or carafe shown. It is just the machine. You can get the regular machine at a lower cost and it works the same.
    1 reply from Nespresso Team team - 2 months ago
    Hi, congratulations on your New Vertuo Next machine. We’d like to note that the 12- capsules Sample Pack included with your new machine purchase is pre-packaged at our facilities. However, we invite you to create your Nespresso account online with us, if you haven't already done so to place your orders. You may redeem a complimentary two capsule Sample Pack with each order placed while using a desktop or laptop. We recommend running a priming cycle once a week and descaling every three months or 300 capsules. Whichever comes first. Your machine is Bluetooth compatible, and we recommend pairing your machine with your smart device and pushing through any necessary firmware updates. These updates are essential and ensure your device continues to function like it was designed to. If you need assistance with your Vertuo Next machine please do not hesitate to contact us via the Nespresso website or through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. We also offer comprehensive maintenance and troubleshooting details on our Machine Care page on Nespresso.com. Thank you!
    TMcfamof4
    design: 4 out of 5
    ease of use: 4 out of 5
    easy to clean: 4 out of 5
    quality: 4 out of 5
    value: 3 out of 5
    1 guest found this review helpful. Did you?
    5 out of 5 stars
    5 September, 2025
    originally posted on Nespresso New Zealand
    Image

    A beautiful long black

    Upgraded my machine to the Vertuo next for a longer pour on my morning coffee
    Coffee111
    Did you find this review helpful?
    5 out of 5 stars
    Thumbs up graphic, would recommend
    22 August, 2025Verified purchase

    Nexpresso vertuo best expresso maker ever

    Love it makes the best coffee ever
    1 reply from Nespresso Team team - 3 months ago
    Thank you for your review. We are thrilled to learn that you are enjoying your Vertuo Next machine. Your machine comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. We look forward to you enjoying the many Vertuo blends we offer, while you begin your coffee journey with Nespresso.
    Best
    design: 5 out of 5
    ease of use: 5 out of 5
    easy to clean: 5 out of 5
    quality: 5 out of 5
    value: 5 out of 5
    1 guest found this review helpful. Did you?
    5 out of 5 stars
    Thumbs up graphic, would recommend
    28 July, 2025Verified purchase

    Great buy

    Love my new Nespresso machine.
    1 reply from Nespresso Team team - 4 months ago
    Thank you for your review. We are delighted to learn that you are enjoying your Vertuo Next machine. We look forward to you enjoying the many Vertuo blends we offer, while you begin your coffee journey with Nespresso. As part of your Vertuo Next machine’s maintenance, we recommend you follow the first-time use steps at least once a week, to rinse away any granule buildup in the head of your machine.
    M
    design: 5 out of 5
    ease of use: 5 out of 5
    easy to clean: 5 out of 5
    quality: 5 out of 5
    value: 5 out of 5
    1 guest found this review helpful. Did you?
    5 out of 5 stars
    Thumbs up graphic, would recommend
    22 July, 2025Verified purchase

    Buy it!

    I love nespresso. I replaced my nespresso pop with the vertuo next and it’s great!
    1 reply from Nespresso Team team - 4 months ago
    Congratulations on your Vertuo Next machine. We recommend running a priming cycle once a week and descaling every three months or 300 capsules. Whichever comes first. Your machine is Bluetooth compatible, and we recommend pairing your machine with your smart device and pushing through any necessary firmware updates. These updates are essential and ensure your device continues to function like it was designed to. If you need assistance with your Vertuo Next machine please do not hesitate to contact us via the Nespresso website or through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. We also offer comprehensive maintenance and troubleshooting details on our Machine Care page on Nespresso.com. Thank you!
    Lexi R
    design: 5 out of 5
    ease of use: 5 out of 5
    easy to clean: 5 out of 5
    quality: 5 out of 5
    value: 5 out of 5
    3 guests found this review helpful. Did you?
    2 out of 5 stars
    17 July, 2025
    originally posted on Nespresso Australia
    Image

    Terrible machine

    Terrible machine. I was replacing an existing vertuo machine I had. I couldn’t buy that model anymore which I was relatively happy with. I’ve had 2 previous Nespresso pod machines I was happy with. This was the equivalent option. Unknowingly I found after purchasing that the design has changed significantly and has now introduced quite a few annoying issues that I never had before (including low temp coffee !) I’ve only had this machine for about 6 weeks but am going to dump it and buy something else instead.
    1 reply from Customer Relationship Centre team - 4 months ago
    Thank you for sharing your experience with your new Vertuo machine. We’re truly sorry to hear that it hasn’t met your expectations, especially after your satisfaction with previous Nespresso models. Your feedback is incredibly important to us, and we take it seriously as we strive to improve our products. If you haven’t already, we encourage you to reach out to our customer service team for assistance. They may be able to help troubleshoot the issues you’re facing or discuss your options moving forward. We appreciate your loyalty to the Nespresso brand and hope to regain your trust in the future. Thank you again for your feedback! ☕
    Cafe247
    1 guest found this review helpful. Did you?

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