Oral-B Pro Crossaction 1000 Rechargeable Electric Toothbrush

A: It comes with it's own battery. It charges by being plugged into an outlet, the toothbrush charges by being on the stand via wireless charger. Hope this helps!

A: This toothbrush comes with a NiMH (Nickel-metal hydride) battery that shouldn't be changed and is charged through a charging station. For help with the battery give us a call at (800) 566-7252.

A: I’ve had mine for 12 years and the same battery is still charging on the charger.

A: But you can switch out the brush head (removable) for each person.

A: The brush is easy to remove, and you can buy extra brushes for the other people to use.

A: The Pro 1000 only comes with one brush head.

A: If you have a transformer that converters your electrical service to 120 volts, then you can use it.

A: No. The charger only works with 120 VAC (eg US). I tried to use one in Europe with a plug converter (not a transformer) and that broke it.

A: Oral-B electric toothbrushes contain either a nickel-metal hydride (NiMH) battery or a lithium-ion (Li-Ion) battery. NiMH batteries have a nominal voltage of 1.2 V; the Li-Ion battery has a nominal voltage of 3.6 V. The Pro Crossaction 1000 Brush has a NiMH (Nickel-metal hydride) battery.

A: This toothbrush uses an electric plug. There is no USB.

A: No, there is no warning light when the battery runs low.

A: I never tried it but I wash mine off under the running faucet every time I use mine. The case appears to be sealed so as long as the case isn't damaged you can.

A: Yes, all Oral-B electric toothbrushes are waterproof, so it is fine to use them in the shower. However, we don’t recommend immersing your brush in water. We recommend making sure that you completely dry the handle after use and before charging.

A: We'd like to get more information to help. When you have a chance please give us a call at (800) 566-7252. The Oral-B Team

A: While it's safe to use any of our electric toothbrush cleaning modes on braces, we recommend using the 'Sensitive' mode. It oscillates at a lower speed for extra care and comfort along the gum line -- and around the brackets and orthodontic wires. Not all brushes offer this feature, so be sure to look for a model that features the 'Sensitive' brushing mode. In addition, while most of our electric toothbrush heads are safe to use on braces, we do not recommend using the Floss Action or 3D White head brushes. The best brush heads to use are our Oral-B Ortho brush head which is specially designed to effectively and gently clean around braces. Precision Clean is also an excellent option because it has longer bristles at the top and bottom which will "cup" around a tooth with a brace and penetrate hard-to-reach areas.

A: We're sorry your brush stopped working. While our brushes are very durable, unfortunately, damage is possible if a brush has been dropped. We recommend first trying a different brush head to determine if the brush head was damaged. If a new brush head doesn't resolve the issue, you may need a new brush handle.

A: Oral-B offers a variety of replacement heads for your specific oral care needs. We recommend always using genuine Oral-B replacement brush heads, and all of our brush heads fit the Pro 1000 electric toothbrush handle with the exception of the iO and Pulsonic brush heads. Here is a brief rundown of compatible brush heads. (1) CrossAction: Bristles angled at 16 degrees to remove 100% more plaque (2) Pro GumCare: Ultra-thin bristles are tough on plaque while gentle on gums (3) 3D White: Polishing cup gently removes surface stains for whiter teeth (4) Floss Action: MicroPulse bristles provide superior interdental clean (5) Sensitive Gum Care: Extra soft bristles perfect for sensitive gums (6) Precision Clean: A comfortable clean that's perfect for beginners (7) Charcoal: Charcoal-infused, cup-shaped bristles remove stains, such as tea and coffee, for whiter teeth (8) Ortho: Designed to gently clean around braces (9) Dual Clean: Two moving brush heads to penetrate hard-to-reach areas (10) Interproximal Clean: Designed to clean around dental work such as crowns and bridges