Pantene Nutrient Blends Sulfate Free Miracle Moisture Rose Water Shampoo

We appreciate you for providing feedback on our Pantene Nutrient Blends Miracle Moisture Boost Rose Water Shampoo. While we are glad you enjoy the product's fragrance, it is upsetting to hear that your hair wasn't cleaned well and was left feeling a bit dirty and dry. This isn't the kind of results we want our consumers to have but rest assured that we will address this with the rest of our team. In the meantime, to get rid of any excess product or any residue, we recommend washing your hair with a clarifying shampoo. Usually the hair feeling dirty after cleaning is typically a sign that the hair wasn't rinsed well. Be sure to thoroughly rinse your hair to avoid any kind of buildup. Also, hair being dry is a sign that your hair hasn't been conditioned well enough. If you haven't already, try pairing your shampoo with a rich conditioner to get the moisturization you desire. You can also try using a leave-in conditioner for longer lasting results. Please, when you have the time, give us a call at (800) 945-7768 or email us through our Contact Us Page so we can better assist you.

Thank you for reaching out about our Pantene Nutrient Blends Miracle Moisture Boost Rose Water Shampoo. It saddens us deeply to hear that you experiences some hair breakage as well as your hair drying out. That's definitely not the kind of news we want to hear from any of our consumers and we understand how devastating this may be. We appreciate your concern and want to assure you that our hair care products do not cause or speed up hair loss. A great deal of work has gone into the development and testing of all our products to ensure they are safe for use. Additionally, we have extensive quality controls in place and our products are used by millions of people every year. Hair loss is normal and is a continuous process. Hair goes through a natural cycle of growth where each hair grows long, falls out, and is replaced by a new hair. If you are noticing a significant amount of hair loss, we recommend speaking to your doctor. Also, it may help to know that hair being dry is usually a sign of your hair not being conditioned well enough. Also, as you may know, hair being dry is usually a sign of it not being conditioned well enough. If you haven't, we recommend pairing the product with a rich conditioner to help prevent dryness. You can also try using a conditioning treatment or mask, 2-3 times a week, to help with any excess dryness or damage. We'd like to collect some additional details about your experience. Please give us a call at (800) 945-7768 or email us through our Contact Us Page so we can better assist you.