Intex Ultra Plush 20" Queen Air Mattress with 120V Internal Pump

A: It needs to be plugged in

A: Hi Minnie, the pump for the Intex Ultra Plush 20" Queen Air Mattress requires being plugged into an electrical outlet while inflating. It is not rechargeable.

A: Hi Art, to re-attach the pump, place it into the holder frame and turn it clockwise until the lock tabs click into place. If you need further assistance, please feel free to contact us at 310-549-8235 or via chat at intexcorp.com.

A: Please contact the manufacturer, Intex, for guidelines to re-attach the pump

A: The Intex Ultra Plush 20" Queen Air Mattress has a built-in 120V pump, made for U.S. outlets. To use it in a country with 220V, you'll need a step-down voltage converter. Alternatively, look for the 220V version sold in international markets.

A: It is not recommended. However, please feel free to contact the manufacturer (or an electrician) directly for additional information

A: The limited warranty for the Intex Ultra Plush 20" Queen Air Mattress covers manufacturer defects for one year from the date of purchase. The internal pump has a deflation function, To deflate the mattress, turn the dial to the left. For further assistance or inquiries, please call 310-549-8246. We're here to provide additional support as needed.

A: The manufacture does offer a limited warranty, please refer to the manufacture

A: Hello Ty. Once fully inflated, you airbed is ready to use. Please note, when air beds are new, the PVC it is made out of will stretch. This will make it seem like the air bed is leaking, but it’s just stretching out with the same amount of air inside. This will make the air bed softer after sleeping on it, but this process will stop after a few uses. We hope you found this information helpful.

A: Use it right away. Just be mindful, though, that PVC stretches -- so, it will appear to "lose some air" the first night (the surface area just stretched and grew). Not as much an issue for TPU beds.

A: No. The internal pump does not have an auto shut off. We hope you found this information helpful.

A: Hi Sunshine. The pump does not have an auto shut off, however the pump has a maximum pressure it will inflate. So you do not need to worry about over inflating with the pump.

A: The firmness of the bed depends on how much you inflate it. NOTE: To prevent bursting, do not over inflate. We hope this information is helpful and if you need further assistance please call our Service Center at 1-800-234-6839.

A: The firmness of the bed depends on how much you inflate it. Just inflate fully for a more firm bed. A good tip for a brand new bed is to inflate it the night before your first use. The material will stretch at first, but once it stretches after that first night you should be good to go for maintained firmness throughout the night.

A: Please contact the Service Center at 1-800-234-6839 with the product numbers for each airbed you want to compare. This way the Service Center can properly compare the exact airbeds you are referencing and provide you with accurate information.

A: Hi Marlene. I think you are referring to the Dual Layer Airbed, Target DPCI 337-03-1850 as a comparison. They are both similar queen size beds and feature dura-beam technology. The beds do have different construction. The Dual Layer Airbed features a distinct top layer that makes it ideal for fitted sheets to wrap and tuck into. The Ultra Plush Airbed shown here has a unique plush top pattern for added comfort as well as top edge banding to maximize sleeping surface area. Each airbed offered has distinct and unique features, its just a matter of preference what makes the most sense for you.

A: Yes, the 120V internal pump on the Intex Ultra Plush 20" Queen Air Mattress features a built-in deflation setting.

A: To inflate the Intex Ultra Plush 20" Queen Air Mattress, plug in the built-in pump, turn the control dial clockwise to the inflation mark, and toggle the power switch to "on". The mattress will fully inflate in about 4–5 minutes. Once firm, turn the dial back to the center and turn off the switch.