X-ACTO Mighty Mite Electric Pencil Sharpener with Pencil Saver & SafeStart Motor: Electronic Sharpener for Kids, Office Use

Hello, We’re sorry to hear your sharpener’s motor slowed down and eventually stopped working — that’s definitely not the experience we want you to have. We’d like to learn a bit more and help make this right. When you have a moment, please reach out to us via official X-Acto "Contact Us" website with the model number and where/when it was purchased so we can review warranty options and next steps. We’re available Mon.-Fri. 9am – 8pm Eastern Time. Thank you! X-Acto Consumer Care

Hello, We’re very sorry to hear about your experience and that’s definitely not the performance we expect from our sharpeners. In some cases, performance issues can be related to a full shavings bin, misalignment of the bin, or a blockage in the cutting mechanism. We recommend unplugging the unit, emptying the bin completely, ensuring it’s seated securely, and gently checking for any visible debris that may be causing an obstruction. That said, the product should provide reliable performance, and we’d be happy to look into this for you. Please reach out to our Exacto Care team via official website X-Acto "Contact Us". We’re available Mon.-Fri. 9am – 8pm Eastern Time. Thank you! X-Acto Consumer Care

Hello, We’re very sorry to hear about your experience, and we understand how frustrating this must be, once a product stopped working. This is certainly not the performance we expect from our products. We appreciate you bringing this to our attention and regret the inconvenience it caused. If you need our help, please reach out to us via official Xacto "Contact Us" or through Live Chat starting your complaint, so we will be happy to help. We’re available Mon.-Fri. 9am – 8pm Eastern Time. Thank you! Xacto Consumer Care

Hello, We’re really sorry to hear about your experience. Your sharpener shouldn’t jam or break on the very first use, and we understand how disappointing and inconvenient that is. This absolutely isn’t the performance we want for our customers. If you’d like help with a replacement or have any details you can share so we can look into what went wrong, please reach out to us via official website Xacto "Contact Us" so we can help you further. We’re available Mon.-Fri. 9am – 8pm Eastern Time. Thank you! Xacto Consumer Care

Hello Kelly, We apologize for the inconvenience you've experienced. Because your order was placed through Walmart, their customer support team is best equipped to assist with delivery and fulfillment issues. Should you need product support or have additional concerns, don’t hesitate to contact our team via our official support page. We’re available Monday–Friday, 9 AM – 5 PM ET. Best, X-ACTO Consumer Care Team

Hello! We’re sorry for the frustration you experienced with your X-ACTO Mighty Mite Electric Pencil Sharpener. Sometimes the pencil saver mechanism may feel like a jam even when the sharpener is working correctly. I can provide you with some tips to help ensure smooth operation: 1. Make sure the sharpener is on a stable surface. 2. Clean out pencil shavings regularly to avoid blockages. 3. Avoid forcing pencils into the sharpener to prevent unnecessary strain on the motor. For alternatives in the future, you might consider: - X-ACTO School Pro Electric Pencil Sharpener – designed for reliable, continuous use. - X-ACTO Classic Electric Pencil Sharpener – durable and easy to maintain. Please don’t hesitate to contact us through the official website’s Contact Us form, or by phone or chat Monday to Friday, 9 AM – 5 PM ET. Thank you, X-ACTO Consumer Care Team

Hello Inna! Thank you for sharing your feedback about the X-ACTO Mighty Mite Electric Pencil Sharpener 😞. We’re very sorry to hear that it did not sharpen your pencils as expected and caused frustration. 💡 Tip for you: Ensure the sharpener is plugged in securely and that the pencil is inserted straight into the sharpening hole. Using standard-sized pencils can also help improve performance. If the issue continues across multiple units, we encourage you to contact our customer support team for assistance. Please reach out to us using our Contact Us form or Live Chat so we can help you further. We’re available Mon.-Fri. 9 am – 5 pm Eastern Time. Thank you! X-ACTO Consumer Care

Hello Jay! Thank you for your feedback. We’re sorry to hear the sharpener only spins the pencil without sharpening—it should deliver a clean, consistent point. ✏️ Tips that may help: 1. Make sure the pencil is inserted firmly and held straight while sharpening. 2. Try a standard-size wooden pencil, as some coated or oddly shaped pencils may not sharpen well. For further assistance, please reach out to our Consumer Care team through the Contact Us page. Thank you, X-ACTO Consumer Care

Hello Bek, We understand how frustrating this situation must be with your X-ACTO Mighty Mite Electric Pencil Sharpener with Pencil Saver & SafeStart Motor. For the quickest resolution, we suggest reaching out to Target directly, as they manage orders placed through their store. However, if you run into any issues or need additional help, please reach out to us via our "Contact Us" page or LiveChat. We’re available Monday through Friday from 9 AM – 5 PM ET. Thanks, X-ACTO Consumer Care